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Captain Jack Casino

Captain Jack Casino

www.captainjackcasino.com
What is your customer experience with Captain Jack Casino?

Captain Jack Casino Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Captain Jack Casino has 1.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Fun games, Good games, No pros.
    Cons: Alot of cons, Are deceitful, Cant get paid as promised.

  • Recent recommendations regarding this business are as follows: "Don’t play unless you’re willing to give up your withdrawals", "Rather dont sign up and provide your details", "Don't ever play at this casino they will lead you on.", "Be very careful not to do too well or they lower your player level, cut your bonuses, and slow down payment of your withdrawals!", "Captain Jack Casino is a ripoff they don't stand by their word".

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Media from reviews

Captain Jack Casino - No support, unable to withdraw, seems like they are fast to get...
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Shannon S Gpd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble with withdrawal

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I have requested a withdrawal, but I have not received it yet and have been unable to email the company.

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Loss:
$200
Pros:
  • Fun games
Cons:
  • Cant get withdrawals

Preferred solution: I would like the withdrawal I requested.

User's recommendation: Don’t play unless you’re willing to give up your withdrawals

Bennie B Ygd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No support, unable to withdraw, seems like they are fast to get peoples details but lack so much accountability in responding and assisting

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Captain Jack Casino - No support, unable to withdraw, seems like they are fast to get...

I signed yp and followed protocols. I won a prize and now contact them in concerns of the withdrawal.

I was informed ill receive feedback within 72 hours. It will be a month now and still no response or assistance.

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Cons:
  • Lack in all categories

Preferred solution: Assistance in acquire my winnings

User's recommendation: Rather dont sign up and provide your details

Leonor C Klu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Send me back my $10.69 litecoin couldn't withdraw and there's no email

My account says I have $210 withdrawable amount, so I sent $10.69 in Litecoin. The chat person said I couldn't withdraw because I have not made any deposits, since all I did to reach my money was through promotions.

I'm very angry because I thought I was getting $221, which includes the $10.69 in Litecoin that I'm supposed to get back, and nothing! I want my $10.69 put back into my Litecoin immediately! I will never play at your casino again. Therefore, my review is 0 out of 10.

To make matters worse, they keep rejecting my driver's license, so I can't be verified. Send my $10.69 in Litecoin back to me!

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Loss:
$11
Cons:
  • Are deceitful

Preferred solution: Full refund

User's recommendation: Don't ever play at this casino they will lead you on.

Melissa J Vwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawals

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I have three remaining withdrawals. One is Coindraw, the last two are Bitcoin.

I was told today that because I have been doing well, not only have they cut my bonuses, but my remaining Coindraw withdrawal will be changed to Bitcoin and I'll have to wait for it. This was after I was told it would be paid Thursday, then sorry Friday, then yesterday it would be paid today to be within the time frame. This withdrawal was requested and accepted as Coindraw on November 6th.

I don't understand treating customers who have spent a lot of money this way. Melissa Jones.

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Pros:
  • Good games
Cons:
  • Cant get paid as promised

Preferred solution: My 3 withdrawals totaling 6,500$

User's recommendation: Be very careful not to do too well or they lower your player level, cut your bonuses, and slow down payment of your withdrawals!

Anonymous
map-marker Charlotte, North Carolina

This company is a scam one minute you win some money they don't want to pay you then you want me to pay $5 for you guys just to tell me that you guys are not going to pay me okay you will be hearing f

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This company is a scam I won $4,500 with Jack's Captain Jack's Casino and now you guys do not want to pay me and now you telling me I need to pay $5 for one of your Consultants to call me to get my money I hope to God I can speak with my lawyer and I have a case against you guys and I'm going to try to sue you guys for more than 4500 you guys are a scam and I will report this to the

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Lashawndra Hgl
map-marker Sugar Land, Texas

Witdraw

It's only giving me 1 option to withdraw and my account has been verified months ago.

I hope this isn't some kind of con casino

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Sherry S Dbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My deposit

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I made a 10.00 deposit and I have not heard anything back. None of the contacts work no email no chat no phone number.

I want my winnings please.

I made the deposit u were asking for n order to get my money I can contact a higher up if needed. Thank u, sherry s stange.

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Loss:
$100
Pros:
  • No pros
Cons:
  • Alot of cons

Preferred solution: My money I won 100.00

Sherry S Dbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

My deposit

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I made a 10.00 deposit and I have not heard anything back. Non of the contacts work no email no chat no phone number.

I want my winnings please.

I can contact a higher up if needed. Thank u, sherry s stange.

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Adam H Svz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Indiana

Supposed to pay me my winnings took my deposit to get the winnings and now can't get ahold of them

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I want $100 on a free spin promo and then got verified and then had to pay a $10 deposit to get my $100 I did that they said everything was good and I have not heard from them and I write them and I can't get a hold of them and they won't respond to me and it's been over a month. Do not use Captain Jack Casino

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User's recommendation: Captain Jack Casino is a ripoff they don't stand by their word

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