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Captain Jack Casino

Captain Jack Casino

www.captainjackcasino.com
What is your customer experience with Captain Jack Casino?

Captain Jack Casino Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Captain Jack Casino has a 1.6 star rating from 8 customer reviews, with 88% unfavorable feedback and consumers mostly dissatisfied.

Positive Feedback

Some users note fun, good games and a medium price level, but positive notes are rare across Captain Jack Casino reviews.

Negative Feedback / Risk Areas

  • Frequent customer complaints about failed withdrawals and stalled withdrawals requests.
  • Verification problems, ID rejections, alleged account bans and possible identity concerns.
  • Poor customer service responsiveness, unhelpful support, and games that freeze or error out.

Key Takeaways for Future Customers

  • Read Captain Jack Casino reviews before signing up and be cautious sharing ID details.
  • Expect possible issues with withdrawals and limited customer service support.
  • Consider risk of delayed payouts when evaluating bonuses or promotional offers.
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Media from reviews

Captain Jack Casino - Inclave ban
Captain Jack Casino - Inclave ban - Image 2Captain Jack Casino - Inclave ban - Image 3Captain Jack Casino - Inclave ban - Image 4Captain Jack Casino - Horrible customer service and horrible liarsCaptain Jack Casino - Horrible customer service and horrible liars - Image 2Captain Jack Casino - Horrible customer service and horrible liars - Image 3
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micah e Ntp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inclave ban

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Captain Jack Casino - Inclave ban
Captain Jack Casino - Inclave ban - Image 2
Captain Jack Casino - Inclave ban - Image 3
Captain Jack Casino - Inclave ban - Image 4

Inclave is a cash scam and identity theft scheme! After re-submitting multiple photo ID applications and wallet verification deposits in an attempt to withdraw winnings, my Inclave account has been shadow banned.

My Inclave account incurs login errors noted 'Oops, an error has occurred' with no troubleshooting or live chat access.

Total scam by Inclave. Do not use Inclave websites.

View full review
Loss:
$15
Cons:
  • Theft

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT USE INCLAVE

Belinda E Hqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No games will load want to withdraw funds

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I tried to load a game and the error code 335-829-**** comes up and that is on every game. I try Im trying to withdraw the funds in my account and it seems to be not working as well if somebody could get back to me, that would be great.

My phone number has changed. It is now 226-242-****.

Id appreciate a phone call or a text message back soon as possible. Also, it asked for contact ID, which I do not know Im wondering if that would be my username if so, it would be..jod9c0uf1y

View full review
Loss:
$2
Cons:
  • No suppory

Preferred solution: Full refund

Anonymous
map-marker Bellevue, Washington

Horrible customer service and horrible liars

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Captain Jack Casino - Horrible customer service and horrible liars
Captain Jack Casino - Horrible customer service and horrible liars - Image 2
Captain Jack Casino - Horrible customer service and horrible liars - Image 3
Captain Jack Casino - Horrible customer service and horrible liars - Image 4

They approved my withdrawal to my bank the tried to deny my withdrawal drawl what in the *** are they smoking

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User's recommendation: Not a good casino at all they are a scam

1 comment
Javier S Fjy

They did the same to me I don’t use a bonus or any other reason for them to deny me deposited money and over 2 days of playing won 11,000.00 and they kept making excuse until it comes down to now they can’t transfer to my bank it has to be Wells Fargo or a Citi bank what steps can I take legally to have them shut down

Bennie B Ygd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No support, unable to withdraw, seems like they are fast to get peoples details but lack so much accountability in responding and assisting

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Captain Jack Casino - No support, unable to withdraw, seems like they are fast to get...

I signed yp and followed protocols. I won a prize and now contact them in concerns of the withdrawal.

I was informed ill receive feedback within 72 hours. It will be a month now and still no response or assistance.

View full review
Cons:
  • Lack in all categories

Preferred solution: Assistance in acquire my winnings

User's recommendation: Rather dont sign up and provide your details

Javier S Fjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam and you rip people offf

I deposited 30 dollars playing on it for 2 days won 11,000.00 and you guys have been giving me the run around on you cant send it yet then your last excuse is you cant send it to my bank I need another one but I have to have a month statement with a balance of 30 dollars why does that matter I am not getting a loan so I will be reporting you to the government fraud consumers protection they have a FBI contact page Federal I have already started taking the steps you are a fraud and I will get every one on this website who you ripped off and get you shut down with a class action lawsuit

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Loss:
$11

Preferred solution: Deliver product or service ordered

User's recommendation: They are a fraud I don’t know one person who has had a withdrawal

Shannon S Gpd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble with withdrawal

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I have requested a withdrawal, but I have not received it yet and have been unable to email the company.

View full review
Loss:
$200
Pros:
  • Fun games
Cons:
  • Cant get withdrawals

Preferred solution: I would like the withdrawal I requested.

User's recommendation: Don’t play unless you’re willing to give up your withdrawals

Anonymous
map-marker Irving, Texas

Can not get games to play been trying for days. Have a 30$ rebate and free spins . Gets me right to the point of coming on then freezes up.

Get logged in , gos to game then freezes. Have tried everything your team has told me, been trying for days. Need help getting past this point.

Goodluck

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Leonor C Klu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Send me back my $10.69 litecoin couldn't withdraw and there's no email

My account says I have $210 withdrawable amount, so I sent $10.69 in Litecoin. The chat person said I couldn't withdraw because I have not made any deposits, since all I did to reach my money was through promotions.

I'm very angry because I thought I was getting $221, which includes the $10.69 in Litecoin that I'm supposed to get back, and nothing! I want my $10.69 put back into my Litecoin immediately! I will never play at your casino again. Therefore, my review is 0 out of 10.

To make matters worse, they keep rejecting my driver's license, so I can't be verified. Send my $10.69 in Litecoin back to me!

View full review
Loss:
$11
Cons:
  • Are deceitful

Preferred solution: Full refund

User's recommendation: Don't ever play at this casino they will lead you on.

Melissa J Vwo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawals

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I have three remaining withdrawals. One is Coindraw, the last two are Bitcoin.

I was told today that because I have been doing well, not only have they cut my bonuses, but my remaining Coindraw withdrawal will be changed to Bitcoin and I'll have to wait for it. This was after I was told it would be paid Thursday, then sorry Friday, then yesterday it would be paid today to be within the time frame. This withdrawal was requested and accepted as Coindraw on November 6th.

I don't understand treating customers who have spent a lot of money this way. Melissa Jones.

View full review
Pros:
  • Good games
Cons:
  • Cant get paid as promised

Preferred solution: My 3 withdrawals totaling 6,500$

User's recommendation: Be very careful not to do too well or they lower your player level, cut your bonuses, and slow down payment of your withdrawals!

Anonymous
map-marker Charlotte, North Carolina

This company is a scam one minute you win some money they don't want to pay you then you want me to pay $5 for you guys just to tell me that you guys are not going to pay me okay you will be hearing f

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This company is a scam I won $4,500 with Jack's Captain Jack's Casino and now you guys do not want to pay me and now you telling me I need to pay $5 for one of your Consultants to call me to get my money I hope to God I can speak with my lawyer and I have a case against you guys and I'm going to try to sue you guys for more than 4500 you guys are a scam and I will report this to the

View full review
1 comment
Javier S Fjy

Were you able to take legal action they did the same to me for 11,000.00 I want to sue them too what course of action can we take

Lashawndra Hgl

Witdraw

It's only giving me 1 option to withdraw and my account has been verified months ago.

I hope this isn't some kind of con casino

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Sherry S Dbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My deposit

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I made a 10.00 deposit and I have not heard anything back. None of the contacts work no email no chat no phone number.

I want my winnings please.

I made the deposit u were asking for n order to get my money I can contact a higher up if needed. Thank u, sherry s stange.

View full review
Loss:
$100
Pros:
  • No pros
Cons:
  • Alot of cons

Preferred solution: My money I won 100.00

Sherry S Dbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My deposit

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I made a 10.00 deposit and I have not heard anything back. Non of the contacts work no email no chat no phone number.

I want my winnings please.

I can contact a higher up if needed. Thank u, sherry s stange.

View full review
Adam H Svz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Supposed to pay me my winnings took my deposit to get the winnings and now can't get ahold of them

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I want $100 on a free spin promo and then got verified and then had to pay a $10 deposit to get my $100 I did that they said everything was good and I have not heard from them and I write them and I can't get a hold of them and they won't respond to me and it's been over a month. Do not use Captain Jack Casino

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User's recommendation: Captain Jack Casino is a ripoff they don't stand by their word

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