Captain Georges Seafood
Captain Georges Seafood Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Captain Georges Seafood reviews show a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report high prices and poor customer service, and there are clear Captain Georges Seafood customer complaints about unreturned calls and unresolved issues.
Positive Feedback
One location is preferred by some customers; visitors have noted better experiences at the Myrtle Beach site compared to Williamsburg.
Negative Feedback / Risk Areas
- Cold, inedible food and poor service at the Williamsburg location.
- Staff behavior and manager interactions perceived as rude and disrespectful.
- No callback from corporate and issues with promised comping of meals.
Key Takeaways for Future Customers
- Check recent Captain Georges Seafood reviews for location-specific feedback before visiting.
- Be prepared to follow up on complaints as corporate response may be delayed.
- Expect higher price levels and consider alternatives if service reliability is important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Captain Georges Seafood reviews show a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report high prices and poor customer service, and there are clear Captain Georges Seafood customer complaints about unreturned calls and unresolved issues.
Positive Feedback
One location is preferred by some customers; visitors have noted better experiences at the Myrtle Beach site compared to Williamsburg.
Negative Feedback / Risk Areas
- Cold, inedible food and poor service at the Williamsburg location.
- Staff behavior and manager interactions perceived as rude and disrespectful.
- No callback from corporate and issues with promised comping of meals.
Key Takeaways for Future Customers
- Check recent Captain Georges Seafood reviews for location-specific feedback before visiting.
- Be prepared to follow up on complaints as corporate response may be delayed.
- Expect higher price levels and consider alternatives if service reliability is important.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richmond, Virginia
Horrible food and service at the Williamsburg location
- - -Myrtle Beach is our favorite.
- - -Williamsburg, VA had cold food and poor service.
- - -The manager promised a comp but was rude; no corporate callback.
It has now been over two months and nothing has been done. I did finally hear back from a sales rep from Captain George’s and she said that they do not reimburse, give certificates for another time/place, or do anything to resolve this. But thanked me for letting them know.
The food was cold, hard, and inedible. Our waitress was definitely high on something and never came back. We spoke to the manager and he said he would comp us for the meals. My husband is paralyzed and in a wheelchair and he said he would wait for the manager to come back because he just walked away from us for some reason.
I went to get the van while he finished taking care of this and when the manager returned, he was very rude to him and insisted that he pay. My husband became embarrassed and just paid the check.
I mention that he is in a wheelchair because the managers attitude completely changed when I wasnt there anymore and he humiliated my husband and was disrespectful to him.
I reached out to the corporate office and nobody was available so I left a message with a person who assured me that Jamie would get back to me. As of January 15, I still have not gotten a call back.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I don't know how much food wasn't eaten, but it needed sent back to be remade or boxed, taken home and frozen.