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Capsule Pharmacy

Capsule Pharmacy

capsulecares.com
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Kyra S Qkd

Courier late, how to tell where they are?

AI Highlights
  • - Delivery was scheduled 10-12; now 12:10.
  • - Unable to reach customer service; on hold.
  • - Prescription left at front desk; Capsule has them now.

I had a delivery set for 10-12, it is now 12:10. I have been trying to call customer service but haven’t been able to reach anyone, I’ve just been endlessly on hold.

I can’t keep waiting here as I’ve already been sitting in my lobby for 2 hours. I’m really dissatisfied as my previous delivery, the courier just left with my prescription even though I had selected for it to be left with our front desk.

This whole thing has been much more of a hassle than it’s worth. I’d rather just go to the pharmacy next time, but Capsule literally has my prescriptions now.

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