New Reviewer

Was lied to and taken advantage of

I went to the Glenville NY Subaru to buy out my lease. I spoke to Ernie who assured me it would be an easy seamless process. He kept rushing me and not answering my questions. I never signed anything but now have a $2500 2 yr warranty and was told the paperwork is final and I cannot return the car. I have no idea what my payment will be and its been weeks. I have not received any contracts. I have called the dealership several times with no return call. The manager Chris will not call me back. I have been lied to about several things including that my warranty was good for the life of the car and when the brakes go I can go get new ones. All of this was a lie. I have no idea where to go to for help since the dealership will not return my calls.
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ID
#1414366 Review #1414366 is a subjective opinion of poster.
Location
Scotia, New York
Service
Capitaland Subaru Auto Leasing
Cons
  • Was not clear with my payments
  • Signed me up for a 9 percent interest rate loan with permission
  • Will not call me back
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Full refund

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