Capitaland Subaru
Capitaland Subaru Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Capitaland Subaru has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; see Capitaland Subaru reviews noting poor customer service and high price levels.
Positive Feedback
There are no positive highlights in the available review; the single reviewer reports issues with the buying process and warranty promises.
Negative Feedback / Risk Areas
- Capitaland Subaru customer complaints focus on unreturned calls and unresponsive management.
- Issues reported with warranty misrepresentation and unclear billing or payments.
- Customers cite poor customer service and dissatisfaction with discounts and pricing.
Key Takeaways for Future Customers
- Verify all paperwork and warranty terms in writing before leaving the lot.
- Confirm payment amounts and request copies of contracts immediately.
- Expect to document communications if following up on refunds, billing, or service promises.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Capitaland Subaru has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; see Capitaland Subaru reviews noting poor customer service and high price levels.
Positive Feedback
There are no positive highlights in the available review; the single reviewer reports issues with the buying process and warranty promises.
Negative Feedback / Risk Areas
- Capitaland Subaru customer complaints focus on unreturned calls and unresponsive management.
- Issues reported with warranty misrepresentation and unclear billing or payments.
- Customers cite poor customer service and dissatisfaction with discounts and pricing.
Key Takeaways for Future Customers
- Verify all paperwork and warranty terms in writing before leaving the lot.
- Confirm payment amounts and request copies of contracts immediately.
- Expect to document communications if following up on refunds, billing, or service promises.
Turn one complaint into a collective action
Scotia, New York
Was lied to and taken advantage of
- - Rushed lease buyout with unanswered questions and no contracts received.
- - No contracts received; a $2,500 2-year warranty added; paperwork claimed final.
I went to the Glenville NY Subaru to buy out my lease. I spoke to Ernie who assured me it would be an easy seamless process.
He kept rushing me and not answering my questions. I never signed anything but now have a $2500 2 yr warranty and was told the paperwork is final and I cannot return the car. I have no idea what my payment will be and its been weeks. I have not received any contracts.
I have called the dealership several times with no return call. The manager Chris will not call me back. I have been lied to about several things including that my warranty was good for the life of the car and when the brakes go I can go get new ones.
All of this was a lie. I have no idea where to go to for help since the dealership will not return my calls.
- Will not call me back
- Was not clear with my payments
- Lied to me to get me to sign up for a warranty
Preferred solution: Full refund
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