Capital Tow

In September 2023 I treated my son and his GF to a Sunday Rangers/Astros game. On Sat I parked on the 7th floor as instructed and registered my vehicle as instructed - we received an email confirmation.

The next morning, we walked to my car and I see it's booted. We ended up late to the game. Came back after the game and I cut the boot off and left it in the parking structure with a personal note. Got a nasty letter about 6 weeks later from a law firm.

Received the same four pages again about two weeks later. I sent the law firm a letter and have not heard back from anyone for 8 weeks.
I went through all available reviews for Capital Towing and the law firm they used Bourland, Wall, & Wenzel, P.C. Mr. Graigory Fancher was the BAR lawyer who contacted me.

Capital Towing has a 1 star rating. Only found one 5 star rating, but all the rest were 1 stars - no 2, 3, or 4 star ratings.
A lot of angry folks secondary to predatory towing. Just like me, even if you do as directed they will tow or boot you. The law firm has an anemic 3.7 star rating.
Capital Towing seems to typically play these games on Friday and Saturday nights.

No one to contact at their office and typically the apartment staff are off. The only way to get your vehicle unbooted is to scan a code and give them your credit card.
I was willing to go back to Dallas just to file a small claims case against them if needed.