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They took my car in the middle of the night last night. Actually about 3am. They came in like thieves in the night and hooked it up and hauled it off. No notice that they were taking it . No certified letter, no warning, just took it ! All of my husbands work tools, boots, rain coat, life jacket, was all in the car. He needs this all for 5am in the morning for work since he works on the river. Well I guess he don't need it since he doesn't have...
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offconsumerpissed

offconsumerpissed "No notice that they were taking it . No certified letter, no warning, just took it"
See, here's the thing. No company is repossessing your car unless they have a darn good...

I need to pay my Auto loan with my Debit card. Can you tell me how can I do this on the site please. It would make it more easy for me. I was having trouble with the automatic from the bank to you guys. So I stop the automatic with drawl. So I would like to make it with my Debit card from the site. Thank you . Please send me a email at superglide094@gmail.com. Because the bank and capital one Auto Finance was making mistake with the payment. Two...
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#977005
I called to inquire about a title status on an auto loan recently paid off. The automated line kept hanging up on me because i wont enter my SS# over the phone. It only gave an option for the last 4 of the ss# when it should be set up to ask for your account number. THAT, I HAVE AND HAVE NO PROBLEM ENTERING IT IN! Some people decline to enter any part of their SS# on the phone for security reasons. When i finally "tricked" the automated line to...
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#968642

Short Review for February 24, 2017

#1013171
When I tried to enter my social security number, I was disconnected.
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Capital One Auto Finance Auto Loan Review

#1013167
2.6
Somehow i have two payments on my car this month. Only wanted one to come out. And i authorised it yesterday. Today I have 2 pending payments. 270 and 255. I authorised the 270 off my card. Need the other reversed since I didnt realize I set anything else up.
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Capital One Auto Finance Loan Review

#1001736
4.9
Excellent and patient regardless if you on time or run into hardship or overall due to situations in your life is causing a payment(s) behind they work (with you ) with me im grateful
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Capital One Auto Finance Auto Loan Review

#997670
1.0
Horrible company. I paid my car off in full. They sent me a title with a lien on it. Can't talk to anyone because they are crooks b
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My car was repossessed by Capital One Auto Finance. The car had no mechanical issues prior to the the repossession. The car is front wheel drive. I witnessed the tow truck driver pickup car did tow vehicle from the rear. The car was sent directly to the auction, who used a key which shut down the engine. This action caused damage to the vehicle. I have retrieved the vehicle from Capitalone's facility on November 18th. The vehicle no longer...
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1.7
I liked
  • Not good at all
I didn't like
  • Car no longer running after repo
#963270
I leased my car through Kia for 3 years before buying it through Capital One Auto. I never missed one payment with Kia and I have never paid Capital One even one day past the due date in 2 years. In fact, they are paid early every single month. I also send about $15 extra every month. When I was placed on medical leave for a couple of months, I found out that in this state, there is a 60-day waiting period for disability benefits. I'm from...
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When bill came in I called to find out about payment options... no credit cards are accepted... then I was told you can't pay in advance... payments go tword principal not payment as I wanted... this is a finance co. That is NOT good at customer service!!! Look at there reviews on line... NOT GOOD!!! Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. Bad. The person I spoke with was very...
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my gf. bought a car, financed through capitol one, in june 2016. After a month passed and no billing or payment info was received from capital one on her loan she became concerned, but not very, yet. a week later, she recieved a notice by mail from capital one that her proof of insurance had not been recieved (capital one obviously had her correct address at this point), and she contacted her insurer who straightened that issue out...
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Anonymous

Anonymous Hi, how you are supposed to have a car since june till october and no make a single pymt.. use ur logic. usually dealership and bank institution give you a grace period of 30-...

I did not receive noticed and I'm extremely concerned with Capitalone actions and state troopers who assisted in the operation. Capital One Auto Finance, repossessed without any forms of written letters or documentation of default. State troopers assisted them and did removed car from driveway by use of threats and verbal force to arrest. Troopers used threats to arrest for obstruction of justice, if I do not get out of the vehicle, trooper...
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I had auto financing with capital one. I'm at the end of my contract and I looked at the financing charges; the word LOAN SHARKING on the down low. I never thought capital one would be so cut throat. I never bother to check the financing charges, because I believe that the company was honest. I spoken with several different representatives & someone at corporate office by the name of Brain, but still no success. So anyone looking for auto...
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1.7
I didn't like
  • Customer service or the lack of care or assistance
#925790

Contact Capital One Auto Finance

Headquarters Address:
Capital One Auto Finance
3905 N. Dallas Pkwy Plano
TX, 75093
Phone:
(800) 946-0332
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I called Capital One Auto Finance to see if I could defer or refinance due to company I worked for going out of business. They said absolutely not and placed me on hold 20 times while she kept asking the supervisor questions. I told them if not willing to help, come get the car. I parked it in my garage and 3 mos later they finally picked it up. Asked the repo guy if I needed to fill out a condition report or anything, he said NO and took the...
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