Capital Health Reviews
Capital Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 review. Capital Health reviews show consumers mostly dissatisfied with customer service and high price level, citing surprise large bills and difficulty arranging a payment plan.
Key Takeaways for Future Customers
- Expect quick imaging service and helpful X-ray staff.
- Check insurance and confirm upfront costs before service.
- Be prepared to escalate customer complaints if billing disputes arise.
Negative Feedback / Risk Areas
- Billing was described as rude and threatening and produced unexpected large balances.
- Payment plan and collections practices caused stress and confusion.
Positive Feedback
X-ray technician was courteous and service was quick.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 review. Capital Health reviews show consumers mostly dissatisfied with customer service and high price level, citing surprise large bills and difficulty arranging a payment plan.
Key Takeaways for Future Customers
- Expect quick imaging service and helpful X-ray staff.
- Check insurance and confirm upfront costs before service.
- Be prepared to escalate customer complaints if billing disputes arise.
Negative Feedback / Risk Areas
- Billing was described as rude and threatening and produced unexpected large balances.
- Payment plan and collections practices caused stress and confusion.
Positive Feedback
X-ray technician was courteous and service was quick.
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Verified Reviewer |
Pennington, New Jersey
CapitalHealth Care rip off
- - In-network x-ray cost was $42; area average is about $57.
- - First bill was $5,808; second was $3,949.
- - I was told I have 30 days to pay the full balance.
The average cost for an x-ray in my area is $57.00. My health care providers site was down but I knew Capital health was in net work and just last year they charged me $42.00 for an x-ray.
I tried to pay when I went in for the x-ray. I was told they do not take payments Imagine my surprise when my first bill was $5808.00 and the second was $3949.00. No wonder they will not collect up front, I would have run out the front door and never returned. I keep calling and writing thinking it has got to be a mistake.
When I tried to set up a payment plan I was told I have 30 days to pay the entire balance (yes my insurance paid a huge chunk but I still have to come up with close to $1500.00). Every other place I have checked (now that my insurers web site is back up) said I would not have even had an out of pocket payment.
- X-ray staff technician was nice service was very quick
- Billing staff was rude and downright mean and threatening
Preferred solution: price reduction or reasonable charge. How much would it have been with no insurance. Lat month I paid $50.00 for an x-ray. I know my deductible is $375.00 but now I can not even afford the physical therapy the doctor has ordered. I have no money left
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