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Caphunters

Caphunters

caphunters.com
What is your customer experience with Caphunters?

Caphunters Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.9 star rating across 3 Caphunters reviews; consumers are mostly dissatisfied with delivery and customer service and report high price level.

Key Takeaways for Future Customers

  • Expect limited updates on orders and possible delivery delays.
  • Contacting a human is often difficult; online chat may be unresponsive.
  • Paid express shipping may not meet promised times; check policies before purchase.

Negative Feedback / Risk Areas

  • Frequent customer complaints about undelivered items and no tracking updates.
  • Reports of poor customer service and inability to get refunds for express shipping.
  • High price level and limited product diversity noted by reviewers.

Positive Feedback

Promotions are mentioned but tangible positives are minimal in current reviews.

View full overview ›

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Show reviews that mention
order cap number item delivery express reference service reference number express shipping
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Resolved
Mario G Zxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No updates regarding item

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AI Highlights
  • - Ordered and paid for a cap; not delivered.
  • - Status shows SENT, but Royal Mail hasn't received the item.
  • - Please chase it up and provide updates.
Updated by user Aug 28, 2025

Company fixed the issue and I have been provided with apology. Try contacting costumer services.

Original review Aug 13, 2025

I have ordered and payed an item (cap) but its not delivered and no updates from your company, it just say SENT , called Royal Mail they said they havent got the item yet, can you please chase it up and give me updates please

Loss:
$31
Pros:
  • Good promotion
Cons:
  • Bad communication

Preferred solution: Full refund

User's recommendation: Think twice

View full review
1 comment
Guest

Received two hats I ordered from Cap hunters...tried one on and I kept smelling a weird funky fish smell...I didn't realize that it was the actual hat...the hats are beautiful...I just don't want that rotten fish smell.

Victoria S Qkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Absolutely awful

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Original review updated Jul 25, 2025

Awful service, impossible to speak to a person; it is all AI. When you do manage to speak to a person through an online chat, they do not reply. The service they have provided has not been met.

Loss:
$50
View full review
Victoria S Qkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful Service

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AI Highlights
  • - Order 1Z7W609104****0788: express shipping paid, not delivered.
  • - No updates; they request delivery today and refund for express.

I have placed an order.

Order number - 1Z7W609104****0788.

I paid extra for express shipping, and my item has not been delivered within the specified time. I have received no information to update me on the delay or to explain where my delivery is.

I would like an update on the delivery and for it to be delivered today. I expect a refund for my express shipping, as the services I have paid for have not been provided.

It is impossible to speak to a human.

Loss:
$50
Pros:
  • Non existent
Cons:
  • Everythin

Preferred solution: Full refund

User's recommendation: Don’t bother

View full review
Anonymous
map-marker Wolverhampton, Wolverhampton

Problem related with undelivery of my item.

I havent received my gorin bros cap yet. My reference number is RE18048****NL. My email id is Sreenathsreekumar993@***.com

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Anonymous
map-marker Aliso Viejo, California

I need to return a hat order

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It was too small.

my Order Reference Number is QJXMKRTWC

you can't speak to anyone. The instructions on the website doesn't work

User's recommendation: rrrrrrrrrrrrrrrrrr

View full review
Anonymous
map-marker Pontypridd, Rhondda Cynon Taf

Didn’t get my express order on the 3rd day

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AI Highlights
  • - I ordered a cap for a Saturday morning event and paid express (£15).
  • - I haven't received delivery or any emails yet.
  • - I need the cap for the event.

I ordered a cap I needed for an event on Saturday morning which is today on Thursday midnight and paid express literally £15 and till now I havent gotten any delivery and no mails whats going on I need the cap for this event else I will be disappointed

View full review

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