Cape Candle Reviews
Cape Candle Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cape Candle has a 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied; rating distribution shows 75% unfavorable. Pros: candles are pretty. Cons: they have no fragrance. Reviews note high price and weak customer service.
Key Takeaways for Future Customers
- Read Cape Candle reviews for scent performance before buying.
- Expect low fragrance strength in vessels and wax gems.
- Packing issues reported; inspect shipments on arrival.
Negative Feedback / Risk Areas
- Recurring customer complaints about no noticeable scent and weak fragrance.
- Concerns about poor packing and damaged or missing items on delivery.
- Reports of slow or inadequate customer service when contacting for exchanges.
Positive Feedback
Some customers find the products visually appealing and one reported a resolved replacement shipment after damage.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cape Candle has a 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied; rating distribution shows 75% unfavorable. Pros: candles are pretty. Cons: they have no fragrance. Reviews note high price and weak customer service.
Key Takeaways for Future Customers
- Read Cape Candle reviews for scent performance before buying.
- Expect low fragrance strength in vessels and wax gems.
- Packing issues reported; inspect shipments on arrival.
Negative Feedback / Risk Areas
- Recurring customer complaints about no noticeable scent and weak fragrance.
- Concerns about poor packing and damaged or missing items on delivery.
- Reports of slow or inadequate customer service when contacting for exchanges.
Positive Feedback
Some customers find the products visually appealing and one reported a resolved replacement shipment after damage.
Media from reviews
Tallahassee, Florida
Horrible Product !!!!
- - Bought 3 Bayberry votives for New Year's Eve.
- - The candles would not stay lit, even when shared.
- - Others who tried also had the same problem.
I purchased 3 of the Bayberry votives to be lit on New Year's Eve. ( a family tradition) I tried to light mine today but the candle would not stay lit...I gave the other 2 to family members at Christmas dinner and they are having the same problem.. DON'T WASTE YOUR MONEY...I should have checked the customer reviews..HORRIBLE COMPANY.
User's recommendation: Absolutely Not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monroeville, Pennsylvania
Not worth the money
- - Bought 2 vessels for over $50; no fragrance unless near nose.
- - Very disappointed; told they'd last 2 months after opening; candles smell stronger.
I just purchased 2 of the vessels. I paid over 50.00.
They have no fragrance at all unless I hold them under my nose. I am very disappointed. The manufacturer has to know that they have no noticeable fragrance. I asked before I purchased them and was told after opening them they last 2 months.
Don't waste your money.
I have regular candles that have more fragrance without lighting them. I don't know how they stay in business.
- Are pretty
- Thy have no fragrance
Preferred solution: Full refund
Northridge, California
Thank you all for your reviews. I know now I won’t be buying these. You saved me a lot of grief!
Everything it seems like. Improve your product for sure. Its a shame that your company has no problem taking the money but offer no customer service.
User's recommendation: Believe what you read.
Packing was terrible, lids off wax gems and they were all over box. Barely can smell fragrance in wax gems and scented vessel! VERY disappointed!
Focus on fragrance and packing quality. Stronger scent in wax, and making sure tops are on the tin containers that wax gems come in
User's recommendation: Don’t wast your money.
Unsatisfied customer
Bought 3 vessels. Opened 1; smelled great out of box but now nothing.
I've even moved it around to different areas and still nothing. Very dissatisfied.
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased the lilac scented vessel. The scent is so faint. I can only smell it if I put my nose right up to it.. I am very disappointed. I do not recommend purchasing the scented vessels.
The scent is way too weak on the vessel. I am really disappointed. I tried warming the bottom as per their instructions, but it did no good whatsoever..
User's recommendation: Do not buy the scented vessels
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbsolutely no scent
The only time I got any kind of scent is when I opened the box and then it was very faint. Now there isnt any scent at all, packing up and returning it!
Preferred solution: Full refund
User's recommendation: Don't waste your money!
Carlisle, Pennsylvania
I bought three green, round Christmas candles that sit in a metal stand. They were intended to be gifts. I have so far given two and neither gave off much scent.
Be sure candles give off pine scent without cutting up and burning wax.
The purpose of the buy was to get a pine scent without burning.
User's recommendation: Don’t buy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange
This isn't a complaint I need information on how to exchange product a item. This is the 4th time I have tried to contact you. Please call me or email me back
Preferred solution: Exchange
User's recommendation: Buy
Akron, Ohio
Damaged candles
- - Received well-packed but broken bay candles.
- - The company replaced them with expedited shipping for Thanksgiving, and the issue was resolved.
Received well packed but broken pair of bay candles in box. I called the company and sent them photos of the damaged candle.
The company sent me a new box, and used expedited shipping since I need them for Thanksgiving. Problem resolved
User's recommendation: No opinion
Kemmerer, Wyoming
Missing candle
I finally got a hold of the company. The candle was out of stock, but the packing slip never stated that. They are sending me a replacement candle.
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Was also thinking of patronizing this company for the scented vessels but saw these reviews and will avoid this company at all costs.