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CAP Beauty

CAP Beauty

capbeauty.com
What is your customer experience with CAP Beauty?

CAP Beauty Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CAP Beauty has a 3.7 star rating based on 3 customer reviews, consumers are mostly neutral. Rating distribution shows 67% positive and 33% unfavorable. Reviewers value location and website; price level is medium.

Key Takeaways for Future Customers

  • CAP Beauty reviews note appealing, beautiful products and a midrange price level.
  • Website and location are commonly valued by reviewers.
  • If you paid for express shipping, confirm address quickly to avoid delivery issues.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unresponsive customer service and slow replies.
  • Shipping address errors reported, including orders sent to a PO Box requiring correction.

Positive Feedback

Several reviewers praise appealing products and describe customer service as outstanding and friendly.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Victoria F Iey

Pls change shipping address

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AI Highlights
  • Incorrect shipping address; it will not deliver to a PO Box.
  • The address is 13700 N Fountain Hills Blvd Unit 108, Fountain Hills, AZ 85268.

Incorrect shipping address

Please change as it will not deliver to PO Box

Correct address is 13700 N Fountain Hills Blvd

Unit 108

Fountain Hills, AZ 85268

Victoria Frank 480-748-****

Please reference email reply to order confirmation

Preferred solution: Deliver product or service ordered

User's recommendation: 5 starts excellent company, outstanding and friendly customer service highly recommend

View full review
Victoria F Iey

Pls change shipping address

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AI Highlights
  • I love CAP beauty.
  • Address is a PO Box; they want it changed to residential 13700 N Fountain Hills Blvd Unit #108, Fountain Hills AZ 85268.

I am not pissed

I love CAP beauty

The shipping address is incorrect

It is a PO Box

I sent an email to correct it to residential address

13700 N Fountain Hills Blvd Unit # 108

Fountain Hills AZ 85268

Thanks ever so much

I paid for express so am worried you wont catch it in time

I cant change it with ups

You have to do it from your end

They indicated it can be done even in transit

Pros:
  • Excellent products outstanding customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Highly recommend CAP Beauty. Beautiful Products Excellent CS

View full review
jodi c Yoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zero Customer Service

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AI Highlights
  • Customer service was contacted via the website, the only channel listed.
  • A week passed with no response; a second attempt also went unanswered.

I had a question about a product and contacted customer service through their website (the only means provided by the company). I waited a week and received no response, so I tried again.

Another week has passed and I have heard nothing. It's nice to know the company doesn't care about its customers before I venture to purchase anything!

Pros:
  • Appealing products
Cons:
  • No customer service available if anything goes wrong

Preferred solution: Apology

User's recommendation: I won't buy from them

View full review

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