My dog Buddy has been a patient of this clinic with Dr. Black since or about May 11, 2015. He was first seen for a second opinion on his coughing and for his routine shots as my Vet had seen him for the cough but wanted to make sure it was nothing to be worried about, as he still was coughing he also had moved and relocated . At the time of his first visit with this vet he was given pepcid for his coughing and told me it was nothing more then like having acid reflex. During the course of his visits he was treated for routine shots, health exams yeast infections, ear infections and for his coughing as well as being seen for weakness in hid hind quarters which remedial was prescribed ,however after receiving his records there is no documentation of any coughing other then his first visit.. His records also does not indicate his coughing itching and panting more His last visit indicates Dr. Dagley felt his coughing was normal to him ! This clearly is negligent on proper medical record charting. His coughing was always one of my main concerns and was getting worse . As I explained to them during our phone conversation Nov. 6 2016 that this was something I addressed every time he came in for an appointment. I had brought him in Oct.2016 for a ear infection itchy skin and again for his coughing , as I felt it was more constant Was given medication for his ears and skin but never nothing for his coughing Again I brought him Back in Nov. As I had noticed a huge lump on his chest that he was more uncomfortable with his cough he was itching a lot and he seemed to be panting a lot. And could not understand how this lump was so over looked from the last visit as they checked his chest Their Dr. Dagley who was working from this clinic looked at his ears and skin was told his ears were fine the skin was just dry was not concerned about his cough . Was told the lump could easily be over looked and most likely just fat. Took a biopsy was told he only got blood so chances are it was cancer. He said that to do a surgical biopsy my buddy would not be a candidate for as he was old and most likely not make it through the process. I asked him what could I do to make him comfortable and his cough as it seemed to be wearing him out by not sleeping was told he appeared not to be in any pain and his cough was normal to him Dr. Dagley did not seem to care about the fact he had cancer nor his care or treatment. Told me I could bring him back if he gets worse. I asked if I should continue the remedial. Was told that a new vitamin would be helpful for his joints and may not need to take the remedial and would call me when it came in. Which apparently never came as I was never called nor was called to see how Buddy was doing? So it was apparent by the treatment or non treatment my Buddy was getting from this clinic I needed to find him another Vet that cared enough to treat him properly. I took Buddy to another Vet On Nov 23 2016 to see if there was anything that could make him more comfortable, and by the treatment he required clearly indicates by his medical records that you were grossly negligent by not providing proper treatment while being a patient of yours. He was given codeine for his coughing to make him more comfortable he was also given antibiotics and medication for his skin for itching it was not dry skin as Dr. Dagley indicated but a yeast infection. So apparently Dr. Dagley was incompetent and lacking medical knowledge in this field also. At this clinic he was given x-rays as well as blood work and a biopsy. He woke on Dec 1 in the morning not being able to stand and throwing up rushed him back to the vet Sadly my Buddy’s spleen ruptured and because he had other problems that were not treated properly and being diagnosed late he would not survive a surgery. My buddy could not be saved and I had to love him enough to have him put to sleep and crossed the rainbow bridge. This Business promotes that they provide early diagnosis and are equipped to do so Their lack of actions were negligent and did not conform to the professional standard of care that my dog deserved and resulted in a delay in his treatment as well as unnecessary suffering and the loss of chance to survive I followed their advice believing Buddy’s cough was nothing to worry about and was never told about the lump so sought no further medical treatment They should of recognized symptoms requiring further testing and treatment. They failed to do so. Their failure resulted in unnecessary suffering and death. As A direct and proximate cause of their actions or non actions my Companion Buddy suffered .I cannot put a price on the value of my Buddy he was priceless and could never be replaced he was apart of my family and my heart They stated it does not matter at this point about the loss of my dog he can not come back and you cannot change the outcome. They told me that blame is part of the grieving process. This seems to be their excuse (the explanation for the performance or nonperformance of a particular act; a reason alleged in court as a basis for rexemption or relief from guilt ) .for your negligence in not providing proper medical care to my Buddy. It is true that nothing can bring him back but it is my prayer that his story will encourage them to do a better job of necessary charting and treatment and it will provide a better outcome for others in his case. Voice for Buddy Jay
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#999054 Review #999054 is a subjective opinion of poster.
Puyallup, Washington
Canyon Road Veterinary Hospital Pet Medical Service
  • Were negligent in treating my dog
Reason of review
Preferred solution
Full refund

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