Canyon Country Dental Group and Orthodontics
Canyon Country Dental Group and Orthodontics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: customers report high price level and dissatisfaction with service quality after treatment at Canyon Country Dental Group and Orthodontics; serious clinical and follow-up issues were reported in recent reviews.
Positive Feedback
Some patients noted routine visits and cleanings, and occasional short-term fixes that initially seemed effective.
Negative Feedback / Risk Areas
- Reports in Canyon Country Dental Group and Orthodontics reviews describe poor customer service and communication about long-term care.
- Customer complaints include alleged use of temporary crowns billed as permanent and inadequate follow-up leading to serious infection.
- Concerns about billing and refunds when outcomes required additional costly procedures.
Key Takeaways for Future Customers
- Ask explicitly whether restorations are permanent, request written treatment plans, and verify costs up front.
- Document visits and seek a second opinion if symptoms persist or treatment seems inconsistent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment: customers report high price level and dissatisfaction with service quality after treatment at Canyon Country Dental Group and Orthodontics; serious clinical and follow-up issues were reported in recent reviews.
Positive Feedback
Some patients noted routine visits and cleanings, and occasional short-term fixes that initially seemed effective.
Negative Feedback / Risk Areas
- Reports in Canyon Country Dental Group and Orthodontics reviews describe poor customer service and communication about long-term care.
- Customer complaints include alleged use of temporary crowns billed as permanent and inadequate follow-up leading to serious infection.
- Concerns about billing and refunds when outcomes required additional costly procedures.
Key Takeaways for Future Customers
- Ask explicitly whether restorations are permanent, request written treatment plans, and verify costs up front.
- Document visits and seek a second opinion if symptoms persist or treatment seems inconsistent.
Turn one complaint into a collective action
Lancaster, California
Paid for a Permanent Crown and got a Temporary!!!
- - Crown failures occurred; the third lasted about 3 years.
- - New dentist said crown temporary; caused cavity and root canal; only crown cost reimbursed.
I went to the dentist and paid for a Permanent Custom Crown. If fell off and I swallowed it within 3 days.
They then installed a second crown, it came off within a week. The third try stayed on for almost 3 years until I began to experience discomfort. During the 3 years a went in every 3 months for a "special" clean and was never told there was any problems with the crown. I finely transferred to a new dental office and was advised the crown was only a temporary and it was badly deteriorating and exposing the tooth.
We then found that the temporary crown caused a very large cavity which then resulted in a severe infection in my jaw bone. This infection caused me to be forced to undergo a ROOT CANAL procedure in the hopes of saving the tooth. The previous dentist made excuses and only offered to reimburse the cost of the original crown.
Through the 3 years, rather than tell me the crown was temporary and deteriorating they chose to try to sell me additional and unnecessary expensive procedures. Run Far Away!!!
- Professionalism
- Honesty
- Customer service
Preferred solution: Refund and payment of all dental services I required along with payment of damages for pain and suffering
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