CanvasChamp
CanvasChamp Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CanvasChamp has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cost, Looked like they did good quality work and advertised fast shipping, Relatively cheap prices comparatively speaking.
Cons: Customer service, False advertising scammers, Inferior product.Recent recommendations regarding this business are as follows: "Buyer beware! Scammers.", "Do not use if you don’t care about confirmation, order number, tracking number, answered calls, returned calls, response to contact forms, response to emails and can go 17 days without your product, despite choosing the website because website states FAST SHIPPING. They will not cancel your order even though they say they will. They will ask you for an order number you never received and transaction proof you’ve sent in you very first correspondence to them 3 days after original order. You will be or whatever money the order cost.", "Do no use for metal prints", "Don't use", "No it is ***".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CanvasChamp has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cost, Looked like they did good quality work and advertised fast shipping, Relatively cheap prices comparatively speaking.
Cons: Customer service, False advertising scammers, Inferior product.Recent recommendations regarding this business are as follows: "Buyer beware! Scammers.", "Do not use if you don’t care about confirmation, order number, tracking number, answered calls, returned calls, response to contact forms, response to emails and can go 17 days without your product, despite choosing the website because website states FAST SHIPPING. They will not cancel your order even though they say they will. They will ask you for an order number you never received and transaction proof you’ve sent in you very first correspondence to them 3 days after original order. You will be or whatever money the order cost.", "Do no use for metal prints", "Don't use", "No it is ***".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
False Advertising
Lack of customer service. Poor website
I tried ordering acrylic prints during their sale. The webpage states 50% off prints 2-5.
When I went to check out, it only gave me $50 off! A far cry from the 50% that is advertised on the webpage. When I contacted customer support, the supervisor would not acknowledge any information on the webpage and told me to see the terms and conditions for the sale. What terms and conditions?
There is no mention of any such thing on the webpage.
My persistence with this matter frustrated the supervisor and she hung up on me. Some customer support!
- Relatively cheap prices comparatively speaking
- Scammers
- Poor customer service
Preferred solution: Price reduction
User's recommendation: Buyer beware! Scammers...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawrenceville, Georgia
Lied and I’m out 167.37$ scammers-don’t use
On September 21st, I ordered a canvas print from canvaschamp.com because their website advertised fast shipping. However, by September 24th, I had not received any communication from Canvas Champ, not even an acknowledgement that I had placed an order.
I tried contacting them; I called the number listed on their website but received no answer, only music and an indefinite hold. I also filled out a contact form online requesting them to cancel the order and to give me a call back, but still, I heard nothing.
So, I checked my PayPal transactions and confirmed that the payment of $167.37 had indeed been sent to Prints & Signs LLC International. Out of frustration, I filed a dispute with PayPal. The seller responded to PayPal dispute by providing a tracking number for the order.
Despite all this, I have not received any assurance from the seller that my order was placed. I have not had any call answered or any contact requests returned. From September 25th to October 1st, I emailed 5 different representatives from Canvas Champ. They repeatedly asked for the order number, which I had stated multiple times that I had not received from them. The representatives assured me that the order would be cancelled, but no action was taken.
I stopped responding when a sixth representative asked for an order number, which I had informed them repeatedly that I had not received. Remarkably, on October 7th, I received a notification that a FedEx delivery of the canvas was on its way. Firstly, the order should have been cancelled. Secondly, I never received the order! This situation showed me that this company is incompetent at best.
I have tried contacting them multiple times to no avail. Now, I am considering filing a complaint/grievance/report with anyone I possibly can, including the Attorney General. This company comes across as scammers and liars.
When I hadn't heard anything from the company by September 24th, I decided to use another company to print my canvas because I needed it by September 26th. Interestingly enough, the new company delivered as promised: I placed the order on September 24th and it was delivered on September 26th. Now that's fast shipping! Maybe they can educate Canvas Champ on what fast shipping really means.
Each time I communicate to them, they ask for the order number they never provided me with, and then the transaction proof, assuring me that it will be cancelled. All I keep receiving are the same exact questions—asking for an order number and transaction proof.
- Looked like they did good quality work and advertised fast shipping
- False advertising scammers
Preferred solution: Full refund
User's recommendation: Do not use if you don’t care about confirmation, order number, tracking number, answered calls, returned calls, response to contact forms, response to emails and can go 17 days without your product, despite choosing the website because website states FAST SHIPPING. They will not cancel your order even though they say they will. They will ask you for an order number you never received and transaction proof you’ve sent in you very first correspondence to them 3 days after original order. You will be or whatever money the order cost.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFlimsy metal prints
I made 3 separate orders for large format metal prints (over $2000). The print quality is great, however the metal is so flimsy that it warps when hung.
I called customer service for help. He asked me to email my problem and send photos. I did that along with a photo of a competitor's product that was fully backed and stable. After several times of going back and forth, they stand behind their product.
They must have never seen this product in person, but just sell it. Because if they actually tried to hang a 20x24 metal print of theirs, they would see how inferior it is.
Doesn't matter who nice the print quality is if all I can do is lay it flat! Their product and competitor's product both pictured.
- Cost
- Inferior product
- Customer service
Preferred solution: Price reduction
User's recommendation: Do no use for metal prints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlaced an order but never arrived, they refuse to communicate
Placed an order but never arrived, they refuse to communicate. Tried asking them to send or refund but with no avail
Preferred solution: Deliver product or service ordered
User's recommendation: Don't use
Atlanta, Georgia
They took my money and I never received my canvas
Ordered a canvas print, they took my money and I never got the canvas. I would not recommend this company to anyone. Will never buy anything from the company again.
Stinky Products bad quality
The products smell like manure, like someone dipped it in *** Smells so bad Im sure they dipped it in ***
Pillows came in dirty.
Stitching is loose.
Not correct sizing.
Took 3 weeks to arrive, it came from India.
Horrible customer service.
Preferred solution: Full refund
User's recommendation: No it is ***
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