Katherine H Czj

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Flimsy metal prints

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CanvasChamp - Flimsy metal prints
CanvasChamp - Flimsy metal prints
CanvasChamp - Flimsy metal prints
I made 3 separate orders for large format metal prints (over $2000). The print quality is great, however the metal is so flimsy that it warps when hung. I called customer service for help. He asked me to email my problem and send photos. I did that along with a photo of a competitor's product that was fully backed and stable. After several times of going back and forth, they stand behind their product. They must have never seen this product in person, but just sell it. Because if they actually tried to hang a 20x24 metal print of theirs, they would see how inferior it is. Doesn't matter who nice the print quality is if all I can do is lay it flat! Their product and competitor's product both pictured.
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Pros:
  • Cost
Cons:
  • Customer service
  • Inferior product

Preferred solution: Price reduction

User's recommendation: Do no use for metal prints

Nusaybah Vuo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Placed an order but never arrived, they refuse to communicate

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Placed an order but never arrived, they refuse to communicate. Tried asking them to send or refund but with no avail
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Loss:
$96

Preferred solution: Deliver product or service ordered

User's recommendation: Don't use

Anonymous
map-marker Atlanta, Georgia

They took my money and I never received my canvas

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Ordered a canvas print, they took my money and I never got the canvas. I would not recommend this company to anyone. Will never buy anything from the company again.
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Rich B Gjr

Stinky Products bad quality

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CanvasChamp - Stinky Products bad quality
CanvasChamp - Stinky Products bad quality
CanvasChamp - Stinky Products bad quality
The products smell like manure, like someone dipped it in *** Smells so bad Im sure they dipped it in *** Pillows came in dirty. Stitching is loose. Not correct sizing. Took 3 weeks to arrive, it came from India. Horrible customer service.
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Loss:
$31

Preferred solution: Full refund

User's recommendation: No it is ***

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