Chequita Xyf
map-marker Novi, Michigan

Billing

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Hi, my name is Clara Pitts and I was calling about the issue with billing. I canceled my Canvas account maybe six or seven months ago but I realize Im still Bill built $15 on my PayPal account and it shouldve been canceled six or seven months ago I know That you know that theres been no activity on that account.

so I would like to be refunded my money back to my PayPal account thank you to whom it may concern. My Telephone number is 248 766****

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Lekisha M Xpr

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Verified Reviewer

Refund

Canvas instructure - Refund

As soon as I get my money back I can give you a feed back. It's my money and I want it not now but right now.

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Preferred solution: Full refund

Anonymous
map-marker Sherman, Texas

Wrong. Invitations ordered and damaged invitations received

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When the invitations were received they had water damage. I tried to contact Canvas and there was no # to do so.

You can only contact them via email, which is ridiculous.

We still need the 50 invitations but don't have them bc of NO COMMUNICATION.

I am very dissatisfied.

These are for my daughters wedding coming up in September. Horrible Service.

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User's recommendation: Go Somewhere Else-

Dr.Maria P

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Verified Reviewer

Canvas shells inactive

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Canvas customer service number is set as a 24-hour help. Where are they?

No one answers the phone. I am not able to submit final grades and I need help but no one on Canvas site to help.

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Preferred solution: Apology

Patrick W Twm

I want to cancel my monthly subscription

Inform your customers that the 8.95 is for a chance to win the product, and unless you cancel and go through the hassle, your card will automatically be billed 157 dollars monthly. I canceled 1 hour after the 8.95 chance to win.

You're better off playing the lottery. I called my bank and these guys are red-flagged, and more. They had better cancel my subscription, otherwise, it's on.

Don't fall victim! Don't use these people.

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Preferred solution: Just cancel

Anonymous
map-marker Pretoria, Gauteng

My canvas dashboard is blank the cards re empty

Canvas instructure - My canvas dashboard is blank the cards re empty

When logging on to canvas ,the dashboard is blank ,the cards are empty I can not access anything .I am only able to access canvas using my cellphone,I have tried finding help but Im still unable to fix the issues at hand

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Oradea, Bihor

Can’t rest my password

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Contains 6 confidential files for company representatives

I cant rest my password and I have an exam coming up please provide me help as soon as possible!

Update: no I still havent heard anything from them I really need to hear them back my exam is in the next hour or so this is an urgent case I truly hope it can be fixed in the time being before my exam!

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User's recommendation: Try to contact us very quick especially in urgent cases

Anonymous
map-marker Tampa, Florida

Made a mistake on my order

Trying to contact this company to change my order but getting no response call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call248309**** call call call call call call call call call call call

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Yoltzin Vhs

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Verified Reviewer
| map-marker Omaha, Nebraska

Canvas not working

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I was not having any problems, and the past few days canvas has not been working for me, not sure why I pay for the pro. Would like to keep using it.

Please let me know what is going on and help me with the issues. Thank you. The payment comes out of my account every month.

It's on your file. Thank you.

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Sang Xfr
map-marker Pretoria, Gauteng

My canvas Dashboard and calendar is blank

I have been logging on canvas without any issues but yesterday I tried logging in and my dashboard was blank and I could not access anything

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Perla C Qal

Cancelation

I cancelled it 3 months ago and I still got charged. Can you please get me q refund and not charge me again

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Loss:
$39

Preferred solution: Full refund

Patty L Rtl

My Florida sales license number

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I passed my Fl

Post license renewal and gave you my NARS license number instead of my FL license number . Please call for the correct number.

949-933-****. Thanks

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Preferred solution: My license number

Anthony S Sza

Having trouble downloading an etextbook.

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I need to download Professional Educator (etextbook) from Cengage to complete test pep class. I'm utilizing the free teacher's digital platform.

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Pros:
  • Virtual education

Preferred solution: A solution. Help me download etextbook successfully.

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