Canvas instructure
Canvas instructure Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas instructure has a 1.4 star rating from 5 reviews; consumers are mostly dissatisfied, citing high price and pervasive service problems.
Key Takeaways for Future Customers
- Read Canvas instructure reviews before subscribing and verify cancellation steps.
- Confirm billing and refunds policies since many report unexpected subscription charges and refund delays.
- Expect limited phone support; plan contingencies for urgent exam or assignment access issues.
Negative Feedback / Risk Areas
- Unresponsive customer service with slow or no replies causing missed deadlines and unresolved access problems.
- Repeated unauthorized charges and difficulty obtaining refunds reported by multiple users.
- Damaged orders and lack of timely order support left customers without needed items.
Positive Feedback
No positive comments appear in these reviews; overall sentiment is negative.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas instructure has a 1.4 star rating from 5 reviews; consumers are mostly dissatisfied, citing high price and pervasive service problems.
Key Takeaways for Future Customers
- Read Canvas instructure reviews before subscribing and verify cancellation steps.
- Confirm billing and refunds policies since many report unexpected subscription charges and refund delays.
- Expect limited phone support; plan contingencies for urgent exam or assignment access issues.
Negative Feedback / Risk Areas
- Unresponsive customer service with slow or no replies causing missed deadlines and unresolved access problems.
- Repeated unauthorized charges and difficulty obtaining refunds reported by multiple users.
- Damaged orders and lack of timely order support left customers without needed items.
Positive Feedback
No positive comments appear in these reviews; overall sentiment is negative.
Media from reviews
Never resolved
Never resolved. i've emailed many emails, calls.
no one reached out back to me! i'm am unable to submit my assignments.
Billing
- - Canceled Canvas account six or seven months ago; $15 billed on PayPal.
- - There has been no activity on the account.
- - Refund to PayPal requested.
Hi, my name is Clara Pitts and I was calling about the issue with billing. I canceled my Canvas account maybe six or seven months ago but I realize Im still Bill built $15 on my PayPal account and it shouldve been canceled six or seven months ago I know That you know that theres been no activity on that account.
so I would like to be refunded my money back to my PayPal account thank you to whom it may concern. My Telephone number is 248 766****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
As soon as I get my money back I can give you a feed back. It's my money and I want it not now but right now.
Preferred solution: Full refund
Sherman, Texas
Wrong. Invitations ordered and damaged invitations received
- - Invitations arrived damaged.
- - No phone number; only email.
- - Need 50 invitations for daughter's September wedding; dissatisfaction with service.
When the invitations were received they had water damage. I tried to contact Canvas and there was no # to do so.
You can only contact them via email, which is ridiculous.
We still need the 50 invitations but don't have them bc of NO COMMUNICATION.
I am very dissatisfied.
These are for my daughters wedding coming up in September. Horrible Service.
User's recommendation: Go Somewhere Else-
This is not CANVAS - this is CANVA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanvas shells inactive
Canvas customer service number is set as a 24-hour help. Where are they?
No one answers the phone. I am not able to submit final grades and I need help but no one on Canvas site to help.
Preferred solution: Apology
I want to cancel my monthly subscription
- - 8.95 fee is a chance to win the product.
- - If you don't cancel, your card will be billed 157 monthly.
- - I canceled 1 hour after the 8.95 chance.
Inform your customers that the 8.95 is for a chance to win the product, and unless you cancel and go through the hassle, your card will automatically be billed 157 dollars monthly. I canceled 1 hour after the 8.95 chance to win.
You're better off playing the lottery. I called my bank and these guys are red-flagged, and more. They had better cancel my subscription, otherwise, it's on.
Don't fall victim! Don't use these people.
Preferred solution: Just cancel
Pretoria, Gauteng
My canvas dashboard is blank the cards re empty
- - Dashboard is blank and cards are empty; nothing is accessible.
- - Access works only on my cellphone.
- - Help was sought but the issues persist.
When logging on to canvas ,the dashboard is blank ,the cards are empty I can not access anything .I am only able to access canvas using my cellphone,I have tried finding help but Im still unable to fix the issues at hand
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Oradea, Bihor
Can’t rest my password
- - I can't reset my password.
- - My exam is in the next hour, so I need urgent help.
- - I haven't heard back from them yet.
I cant rest my password and I have an exam coming up please provide me help as soon as possible!
Update: no I still havent heard anything from them I really need to hear them back my exam is in the next hour or so this is an urgent case I truly hope it can be fixed in the time being before my exam!
User's recommendation: Try to contact us very quick especially in urgent cases
Tampa, Florida
Made a mistake on my order
- - Trying to contact this company to change my order but getting no response.
- - Repeated calls with no response.
- - Phone number shown as 248309****.
Trying to contact this company to change my order but getting no response call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call call248309**** call call call call call call call call call call call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanvas not working
- - I'm having problems with Canvas lately.
- - I have a Pro subscription and monthly payments.
- - I want to keep using Canvas and need help.
I was not having any problems, and the past few days canvas has not been working for me, not sure why I pay for the pro. Would like to keep using it.
Please let me know what is going on and help me with the issues. Thank you. The payment comes out of my account every month.
It's on your file. Thank you.
My canvas Dashboard and calendar is blank
I have been logging on canvas without any issues but yesterday I tried logging in and my dashboard was blank and I could not access anything
Cancelation
I cancelled it 3 months ago and I still got charged. Can you please get me q refund and not charge me again
Preferred solution: Full refund
My Florida sales license number
I passed my Fl
Post license renewal and gave you my NARS license number instead of my FL license number . Please call for the correct number.
949-933-****. Thanks
Preferred solution: My license number
Having trouble downloading an etextbook.
I need to download Professional Educator (etextbook) from Cengage to complete test pep class. I'm utilizing the free teacher's digital platform.
- Virtual education
Preferred solution: A solution. Help me download etextbook successfully.
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that's not Canvas; That's CANVA. Canvas doesn't bill individuals by the month.