Canvas Home
Canvas Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas Home reviews show a 2.0 star rating from 1 customer, with consumers mostly dissatisfied about product safety and support.
Positive Feedback
Product listings note items as microwave safe and the purchase was completed as advertised, showing expected product availability.
Negative Feedback / Risk Areas
- Reported safety failure: a plate exploded in the microwave.
- Poor response from customer service and no follow-up on replacement requests.
- Customer alleges denial of returns and lack of contact for escalation, consistent with Canvas Home customer complaints.
Key Takeaways for Future Customers
- Document defects immediately and ask about refunds and return windows before buying.
- Expect potential difficulty reaching customer service; consider alternatives if service responsiveness matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canvas Home reviews show a 2.0 star rating from 1 customer, with consumers mostly dissatisfied about product safety and support.
Positive Feedback
Product listings note items as microwave safe and the purchase was completed as advertised, showing expected product availability.
Negative Feedback / Risk Areas
- Reported safety failure: a plate exploded in the microwave.
- Poor response from customer service and no follow-up on replacement requests.
- Customer alleges denial of returns and lack of contact for escalation, consistent with Canvas Home customer complaints.
Key Takeaways for Future Customers
- Document defects immediately and ask about refunds and return windows before buying.
- Expect potential difficulty reaching customer service; consider alternatives if service responsiveness matters.
Media from reviews
Turn one complaint into a collective action
Lousy customer service
- - Abbesses plates by Canvas Home exploded in the microwave.
- - They asked for a replacement photo and gave no response to the contact request.
I bought a set of Abbesses dinner plates made by Canvas Home. Although they are marked 'microwave safe', one exploded in the microwave.
I sent a picture of it to Canvas Home customer service, asking if they might replace it. I assumed that the plate was defective somehow. They gave me a total runaround, saying it was too late to 'return' a product and so forth. When I asked for contact info for the person in charge of customer relations, they did not respond at all.
Hard to understand the logic of treating a good (former) costomer so shabbily, especially when there are so many companies with really great customer service. Guess they have too much business, or maybe they just don't care.
- Poor customer service
Preferred solution: Let the company propose a solution
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