Cannabox
Cannabox Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cannabox has a 1.4 star rating based on 11 customer reviews; consumers are mostly dissatisfied and 91% of ratings are unfavorable.
Key Takeaways for Future Customers
- Expect slow shipping and time management issues; check the website shipping status before checkout as noted in many Cannabox reviews.
- Be prepared for difficulty obtaining a refund and challenges with subscriptions and auto-ship cancellations.
- Phone lines and customer service are frequently unresponsive, so use documented requests if possible.
Negative Feedback / Risk Areas
- Widespread complaints about no response from support and calls going to voicemail reflecting common Cannabox customer complaints.
- Billing errors, unexpected charges, and unresolved refund requests are repeatedly reported.
- Missing, delayed, or canceled shipments and problems changing shipping addresses.
Positive Feedback
Customers note a cool box and generally good product quality, though reviewers say the price level is high.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cannabox has a 1.4 star rating based on 11 customer reviews; consumers are mostly dissatisfied and 91% of ratings are unfavorable.
Key Takeaways for Future Customers
- Expect slow shipping and time management issues; check the website shipping status before checkout as noted in many Cannabox reviews.
- Be prepared for difficulty obtaining a refund and challenges with subscriptions and auto-ship cancellations.
- Phone lines and customer service are frequently unresponsive, so use documented requests if possible.
Negative Feedback / Risk Areas
- Widespread complaints about no response from support and calls going to voicemail reflecting common Cannabox customer complaints.
- Billing errors, unexpected charges, and unresolved refund requests are repeatedly reported.
- Missing, delayed, or canceled shipments and problems changing shipping addresses.
Positive Feedback
Customers note a cool box and generally good product quality, though reviewers say the price level is high.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Still waiting on my first order
Haven't received my order or answer yet from customer support ticket; more than one ticket, it's been almost a month.
- Time management
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Concerned about the delivery of my box.
So far I'm not impressed with the lack of customer support.
The call went straight to voicemail. Not cool! I expected someone to at least answer my call to let me know about my box.
- Products are good quality
- Call center doesnt answer their calls
Preferred solution: Deliver product or service ordered
Cabo Rojo, Puerto Rico
Was automatically charged ? Need a refund
No response? Overcharged, need a refund.
Could I talk to someone to get this issue resolved? Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWheres my ***
they keep telling me the only order I have is from last year..I paid $34 on the 3rd of August and haven't received anything
User's recommendation: don't bother
Where is my order
- - This was supposed to be a gift for my then girlfriend.
- - If it got here sooner, it could fix things.
- - I can't reach anyone; website contact has yielded nothing.
This was supposed to be a gift for my then girlfriend, I thought If it got here sooner it could fix things but I can't even get ahold of anybody and my reaching out on the website has yet to amount to anything.
User's recommendation: Look at there shipping and order module on the website it will tell you how backed up they are. I didnt see it until after I already checked out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRipped me off
Canceled my order when I didn't want to, I tried to get help to change the shipping address as well but they only have unintelligent robots to talk to. Cannabox is not good i do not recommend.
Preferred solution: Deliver product or service ordered
Shipping adress
- - I have written in over 10 times to change my shipping address.
- - I get messages saying the account address changed, not the shipping address.
I have wrote in over 10 times to change my shipping address I keep getting messages back to go to website and update. It does not give me that access I then get a message saying the changed the account address do I want shipping address changed omg that is what I want changed not the account address help please this is insane this service is terrible
I need to find out what happened to my November box. I did not receive one.
Cannabis has not gotten back to me about not receiving November box
I have no way to contact you people. Im trying to let them know. I did not receive my November box and would like to get it please and Ty
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo Customer Service
- - No response from Cannabox.
- - No subscription or payment info on file, yet there are charges.
- - Cancellation has been impossible for over a month.
I'm extremely frustrated that I've received zero response from anyone at Cannabox. My account doesn't show a subscription on file or any payment info, yet I keep getting charged.
It's impossible to cancel, I've been trying for a month now. It's also impossible to reach anyone. I haven't received a response from a single avenue I've tried.
The only options are Facebook Messenger, email, or submitting a request on the website. Crickets - I'm not happy.
- Cool box
- Absolutely zero customer service
Preferred solution: Cancellation
User's recommendation: Would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransactions
I didnt want to subscribe to anything I ordered one time 6 months you guys took another 120 dollars out of my account I would like my money back
Preferred solution: Full refund
Bay Shore, New York
I canceled my account and yoy still shopped the order
- - Subscription canceled twice, but shipments continued.
- - Daughter Christine Karamallis has passed away.
- - Charged $44.46; credit requested; please advise.
My daughter canceled this subscription twice and you still sent it. Now my daught passed away 2 weeks ago and I do not want the Cannabox.
You charged my account $44.46.
Please credit my account. How do I get my credit on this ?
My daughter name is Christine Karamallis
Thank you,
Carla Mallis
631 954****
Ccmallis52@***.com
Bay Shore, New York
I canceled my account and you still shipped the order
My daughter canceled twice and you still charged me . She passed away and I don't want this shipped or ever sent to me again.i contacted my bank and they are handling this issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - Order 279**** shows delivered, but I did not receive the package.
- - I am requesting a refund and will be contacted at gavintucke3731@***.com.
I ordered a package the order number is 279**** and it said it was delivered but i never got the package so if yall can get back at me with a refund that will be amazing thx my gmail is gavintucke3731@***.com
Preferred solution: Full refund
Refund
Yall are hard to get a hold of and all I want is my money back just because I wanted for a long time to get my box just to not get my box
Preferred solution: Full refund
Broken items
2 months in a row I received broken glass items and I cant get any type of contact with the company
Preferred solution: A replacement
User's recommendation: Don’t become a monthly member
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