Edward C Iid

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Verified Reviewer

WORST Customer Service EVER!!

Actually I don't know if it's the worst since I can't get ANYONE to contact me. I order product 3 weeks ago and have had NO FREAKING CONTACT from anyone in that place. 2 weeks later they tell me that my product is out of stock. WHAT??? Now it's a fight to get my money back as NO ONE will reply to my ENDLESS emails. I have already contacted my bank as well as filed a complaint with the Better Business Bureau and a couple others. This company is a JOKE!!!
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Loss:
$126

Preferred solution: Full refund

User's recommendation: DON'T PURCHASE HERE. PLENTY OF REPUTABLE COMPANIES TO BUY FROM

Chris E Rlt

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Verified Reviewer

Misleading advertising not customer friendly

Showing pictures of product that may or may not be delivered. They blame manufacturer but they can easily inspect to see if pictured product is or is not included. If substitution is made customer has no say if not wanted. They claim there is a disclosure but not where customer can easily vies.
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Loss:
$30

Preferred solution: Full refund

User's recommendation: If you don't want a surprise package buy anywhere else.