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CandyFavorites

CandyFavorites

www.candyfavorites.com
What is your customer experience with CandyFavorites?

CandyFavorites Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CandyFavorites has a 4.2 star rating from 1 review; consumers are mostly satisfied with location and customer service, but report issues with discounts and store layout and note a medium price level. CandyFavorites reviews reflect mixed experiences with shipping and order handling.

Key Takeaways for Future Customers

  • Expect unique candy selection and generally reliable orders according to CandyFavorites reviews.
  • Customer service and store location are commonly praised.

Negative Feedback / Risk Areas

  • Recurring shipping delays and tracking inconsistencies reported by shoppers.
  • Complaints about wrong merchandise and refusal of refunds tied to strict return terms in CandyFavorites customer complaints.

Positive Feedback

Customers cite timely delivery, intact packaging, chocolate that resists melting, and a nostalgic, hard-to-find candy assortment; customer service is often valued.

View full overview ›

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Carol D Ogd
map-marker Mckeesport, Pennsylvania

Nothing but good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I have dealt with this company several times.
  • - Candy arrives promptly and in good condition.
  • - I will continue buying from this company.

I have dealt with this company on several occasions and have nothing but good things to say about it. The candy has come in a very timely manner and in great condition.

I just placed another order and am anxiously awaiting its arrival. I've purchased chocolate items and have had no issues with melting. The variety of candy they carry is found nowhere else. It's fun searching the sight and seeing candy I had bought as a child.

To experience it again brings back so many memories. There is no doubt in my mind that I will continue to buy from this company with no fear that I will get a quality product every time.

Reason of review:
Good quality
View full review
Anonymous

Shipping

AI Highlights
  • - Order #10017 placed Nov 21, 2016.
  • - Email on Nov 21 shows UPS tracking 1ZA9T245124xxxxxx.
  • - UPS pickup shown Nov 23; delivery est Nov 28.

REF: UPS package #1ZA9T245124****911

Estimated delivery: Monday, November 28, 2016

Picked Up: 11/23/2016 9:21 AM West Carrollton, OH, United States Departure scan

I placed Order #10017xxxx on November 21, 2016 at 11:05.

I received an e-mail by Candy Favorites November 21 with a UPS tracking number 1ZA9T245124xxxxxx indicating my order was shipped. THEN, this morning November 23, 2016 UPS says the shipment was picked up only a few minutes ago... ALMOST 48 HOURS AFTER YOU SAID IT WAS. Candy Favorites is clearly *** up. There are far too may options out there to ever us you again.

Thank you.

Reason of review:
Order processing issue

Preferred solution: Let the company propose a solution

View full review
1 comment
Guest

Sent half of my order & basically called my a lair now want s to have Ups to investagate? They are a scam

beatrizgs

Shipped wrong merchandise/refused to give credit

AI Highlights
  • - Shipped the wrong product without notice.
  • - Claims must be made within 24 hours per Terms.
  • - $105 expedite fee; no credit without return.

Candyfavorites.com uses deceptive business practices. Intentionally and without notifying me, they shipped the wrong product.

When I called to notify the receipt of the wrong merchandise, first they offered to correct the problem and three days later they indicated "all businesses make mistakes and unfortunately, as dictated by our Terms and Conditions, accepted by you prior to placing your order on CandyFavorites.com, all discrepancy claims must be made within 24 hours of receipt of merchandise".

They are absolute crooks and no-one should deal with this company.

They charged me $105.00 to expedite an order I could not use and refused to give me credit for the wrong merchandise unless I would at my own cost return the merchandise they had knowingly sent.

Loss:
$140
View full review
1 comment
Guest

thanks i was about to buy from them!

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