by IllBlindworm #12282431.7
I made a purchase in the amount of $182. I purchased 2 crystal candle holders one was 6.99 the other 8.99.. the store didn’t have any paper wrapping to place the holders in so the sales lady placed them in plastic bags. The two bags hit each other & broke as soon as I...
Pottery Barn - Poor quality
by PissedConsumer931621 #931621
Purchased 2 Winston Hurricane Lanterns. The first one I received was badly dented.
The second one was so crooked. They claim that they inspect everything prior to shipping I hope that this was not the case and that they had no problem sending out such defective merchandise to me. I also purchased some buffalo check pillow covers. After washing them I noticed that seams frayed open due to poor stitching.
I have been a Pottery Barn customer for years and until recently the quality was exceptional.
I wish I knew what was going on. It's very disappointing because I had always looked to them for purchases for myself as well as gift giving.
Soft Surroundings - Simple Review #1483416379
by PissedConsumer984140 #9841403.3
Wanted to charge me a $10 surcharge fee on a $9.95 candlestick that they said weighs 3 lbs. They said that the surcharge is for items that are oversized and "weighty." I asked if 3 lbs is "weighty." THE CUSTOMER SERVICE lady said "Well, it is for a candlestick." LOL.
by PissedConsumer955121 #9551211.8
I strongly urge you to not purchase anything from this company. The customer service is horrendous. I purchased candleholders from this company and they came damaged. I contacted them the day I received them and said they were damaged and was sent a return label. Once...
Collections Etc - Candlestick Review from Fond Du Lac, Wisconsin
by PissedConsumer950938 #9509382.0
I just received $122 worth of items I ordered. Very disturbed to find out what things really look like.
Cheap as ***. They sell junk. I have a' poseable' snowman with arms that wrap around a post, such as a railing, but head flops straight back. No matter how I do it it doesn't stay.
Also bought 2 pk of solar tree candle stakes which I thought I could put on either end of my porch, only to find out they are corded together and only about 10" apart. Catalog shows no cord. What a joke.
I will absolutely NEVER, EVER order from this company again. A waste of my money....and yours.