Loclly Vouchers partnered with Candle Spas does not work

I bought a voucher from Loclly on 12/25/13 for Candle Spas - 1 year's worth of massages and other services. I was able to use the voucher for 2 massages - however, at the third massage my provider said she was not able to redeem the voucher and it came back as having been used. I contacted Loclly and Candle Spas TWICE over the past 2 1/2 weeks and have no reply from either although both websites say they will resolve problems within 5 business days at the most. Since I bought this voucher in December, my credit card company is not able to return the money. I paid the provider myself for the last massage. Yuck!! Never Again!!! Boo to Loclly AND Candle Spas. What rip-offs.
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1 comment
#806788

Hey there, can you please email us at mail@***.com ASAP so we can get this resolved / refunded immediately?

ID
#480380 Review #480380 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$100

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