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Candela Medical

Candela Medical

candelamedical.com
What is your customer experience with Candela Medical?

Candela Medical Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Candela Medical has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Takes money fast.
    Cons: Disrespectful to customer.

  • Recent recommendations regarding this business are as follows: "Go somewhere else do not even consider them", "Do not deal with them in Canada, (I have no experience in the US)".

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Media from reviews

Candela Medical - Do you mind if I give them a money order for deposit and now won’t...
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JusticeJones

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mississauga, Ontario

Do you mind if I give them a money order for deposit and now won’t return my deposit for the machine

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Candela Medical - Do you mind if I give them a money order for deposit and now won’t...
Contains 1 confidential file for company representatives
Updated by user Sep 16, 2024

Refused return of money with untouched machine

Original review Sep 16, 2024
I have given this company over $40,000 and they refused to return it with the machine. They sent the machine and then demanded full payment within a month of over $120,000.

When I refused, they tried to intimidate and bully their way into keeping my money and getting money out of me, which was impossible. Previously, they had double-billed me for my so-called lost money order, which was sent again after cancelling the first one. They proceeded to cash both of them, sending me into a $30,000 deficit, which took them half a year to return to the bank. This affected my credit and my relationship with the bank.

I am told the company is now owned by loan sharks. I can fully testify that they are not professional and are not concerned with having a relationship with a customer. I have years of emails back and forth with rude accountants who tried to defraud me for tens of thousands of dollars by not providing a receipt, then creating a false receipt with taxes, despite the fact that the machine was tax-free and sent to an indigenous reserve.

If you value your money and sanity, do not deal with them! They are nothing short of criminals.
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Loss:
$38564
Pros:
  • Takes money fast
Cons:
  • Disrespectful to customer

Preferred solution: Full refund

User's recommendation: Go somewhere else do not even consider them

JusticeJones

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burnaby, British Columbia

Worst experience with a company

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Contains 1 confidential file for company representatives

Representatives give false info. i.e.

they do not lease or offer payment plans despite saying they do.

The representatives bully, intimidate and harass. They double charged me, which affected my bank and credit, then blamed me and took months to return the money, despite my first check being cancelled.

View full review

User's recommendation: Do not deal with them in Canada, (I have no experience in the US)

1 comment
JusticeJones

I now have to because they tried to force money from me without a contract. They even said I had signed one after they sent the machine.

Just a nightmare to deal with. They are hostile, demeaning and gaslight customers on top of lying!

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