Canadian Vessel Registry Reviews
Canadian Vessel Registry Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canadian Vessel Registry reviews show a 1.3 star rating from 1 review, 100% unfavorable, with consumers mostly dissatisfied after being charged for a service available from Transport Canada.
Key Takeaways for Future Customers
- Do not use this site for Pleasure Craft License renewal; contact Transport Canada directly.
- Expect a high price and possible confusion with government branding.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and refusal of refunds.
- Complaints about deceptive website design and poor customer service.
Positive Feedback
No positive comments were reported in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canadian Vessel Registry reviews show a 1.3 star rating from 1 review, 100% unfavorable, with consumers mostly dissatisfied after being charged for a service available from Transport Canada.
Key Takeaways for Future Customers
- Do not use this site for Pleasure Craft License renewal; contact Transport Canada directly.
- Expect a high price and possible confusion with government branding.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and refusal of refunds.
- Complaints about deceptive website design and poor customer service.
Positive Feedback
No positive comments were reported in the available reviews.
Dundurn, Saskatchewan
It is a scam, made to look like a goverment website.
Registering a boat, I was somehow directed to this site away from the official Government of Canada page. Got charged 135.00 for a service that is provided for free. They ask for photocopies of your issued government id..in this day that's crazy to share with a private company.
Calgary, Alberta
They are Scam Artists!
- - Paid $135 to renew Pleasure Craft License thinking it was government.
- - The license is free from Transport Canada and the company is not the government.
I paid this company $135.00 to renew my Pleasure Craft License thinking that they were actually the Canadian Government . I did not realize that it is free direct from Transport Canada.
Do not fall for this company that displays the Canadian Flag and calls themselves Canadian Vessel Registry. It is not the Government.
User's recommendation: Do not fall for this Company. If you need a Pleasure Craft License do it directly through Transport Canada.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I WANT MY REFUND
- - The reviewer requests a refund of $135 for no service.
- - No service was provided for the fee.
- - They will warn others online until a refund is issued.
Company fixed the issue and I have been provided with full refund. My VISA account received a refund several months ago but I didn't notice that.
I had asked the bank to demand or a refund. I received no notice of the refund from the vendor or VISA..
I will continue to demand a refund of the fee I paid your business for no service.
You failed to provide any service for the $135 fee I paid.
I have discovered many internet facilities to give warnings to potential customers based on the very bad way I have been treated by you. I will continue making these comments until you do the right thing and issue a refund.
Preferred solution: Full refund
User's recommendation: Avoid this business and contact Transport Canada directly
Very bad, deceptive and unprincipled business
- - Felt fooled by Transport Canada agent; paid $135, no service.
- - Transport Canada update is free; National Vessel Registry refused refund.
Like many people I got fooled into thinking I was dealing with an authorized agent for Transport Canada. I paid the $135 fee but they were unable to do anything for me.
I was able to quickly complete my info update directly with Transport Canada for free.
Canadian (or National) Vessel Registry has refused to refund the fee despite repeated requests.
Check the reports from Better Business Bureau on them. They obviously are not members of BBB.
They claim the fee is their service but they failed to do that.
- Unfair business practice
- Misrepresents itself as authorized agent
Preferred solution: Full refund
User's recommendation: DO NOT PAY. Contact Transport Canada directly instead.
Mississauga, Ontario
Scam!!
- - Do not pay the $130 boat registration fee.
- - The reviewer recovered money via a MasterCard credit dispute.
These guys are scammers! Do not pay them the $130 fee to register your boat!
I was able to get my money back through MasterCard credit dispute but I was threatened by the company that they would put a lien on my boat. Total losers
Preferred solution: Apology
User's recommendation: Stay away from these guys. You can register for free through the gov’t of Canada
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We are trying to get our money back. I thought it was a Transport Canada, sire looked like it to me!