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Resolved: I WANT MY REFUND

Canadian Vessel Registry - I WANT MY REFUND
Update by user Feb 22, 2022

Company fixed the issue and I have been provided with full refund. My VISA account received a refund several months ago but I didn't notice that.

I had asked the bank to demand or a refund. I received no notice of the refund from the vendor or VISA..

Original review posted by user Jan 30, 2022
I will continue to demand a refund of the fee I paid your business for no service. You failed to provide any service for the $135 fee I paid. I have discovered many internet facilities to give warnings to potential customers based on the very bad way I have been treated by you. I will continue making these comments until you do the right thing and issue a refund.

User's recommendation: Avoid this business and contact Transport Canada directly.

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Resolved
ID
#3300861 Review #3300861 is a subjective opinion of poster.
Loss
$135
Preferred solution
Full refund

Very bad, deceptive and unprincipled business

Like many people I got fooled into thinking I was dealing with an authorized agent for Transport Canada. I paid the $135 fee but they were unable to do anything for me. I was able to quickly complete my info update directly with Transport Canada for free. Canadian (or National) Vessel Registry has refused to refund the fee despite repeated requests. Check the reports from Better Business Bureau on them. They obviously are not members of BBB. They claim the fee is their service but they failed to do that.

User's recommendation: DO NOT PAY. Contact Transport Canada directly instead.

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ID
#3265970 Review #3265970 is a subjective opinion of poster.
Cons
  • Unfair business practice
  • Misrepresents itself as authorized agent
Loss
$135
Preferred solution
Full refund

Scam!!

These guys are scammers! Do not pay them the $130 fee to register your boat! I was able to get my money back through MasterCard credit dispute but I was threatened by the company that they would put a lien on my boat. Total losers

User's recommendation: Stay away from these guys. You can register for free through the gov’t of Canada.

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1 comment
#2021682

We are trying to get our money back. I thought it was a Transport Canada, sire looked like it to me!

ID
#2136293 Review #2136293 is a subjective opinion of poster.
Location
Mississauga, Ontario
Loss
$130
Preferred solution
Apology

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