Resolved
Dennis_-49

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Resolved: I WANT MY REFUND

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Canadian Vessel Registry - I WANT MY REFUND
Updated by user Feb 22, 2022

Company fixed the issue and I have been provided with full refund. My VISA account received a refund several months ago but I didn't notice that.

I had asked the bank to demand or a refund. I received no notice of the refund from the vendor or VISA..

Original review Jan 30, 2022
I will continue to demand a refund of the fee I paid your business for no service. You failed to provide any service for the $135 fee I paid. I have discovered many internet facilities to give warnings to potential customers based on the very bad way I have been treated by you. I will continue making these comments until you do the right thing and issue a refund.
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Loss:
$135

Preferred solution: Full refund

User's recommendation: Avoid this business and contact Transport Canada directly

Anonymous

Very bad, deceptive and unprincipled business

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Like many people I got fooled into thinking I was dealing with an authorized agent for Transport Canada. I paid the $135 fee but they were unable to do anything for me. I was able to quickly complete my info update directly with Transport Canada for free. Canadian (or National) Vessel Registry has refused to refund the fee despite repeated requests. Check the reports from Better Business Bureau on them. They obviously are not members of BBB. They claim the fee is their service but they failed to do that.
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Loss:
$135
Cons:
  • Misrepresents itself as authorized agent
  • Unfair business practice

Preferred solution: Full refund

User's recommendation: DO NOT PAY. Contact Transport Canada directly instead.

Anonymous
map-marker Mississauga, Ontario

Scam!!

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These guys are scammers! Do not pay them the $130 fee to register your boat! I was able to get my money back through MasterCard credit dispute but I was threatened by the company that they would put a lien on my boat. Total losers
View full review
Loss:
$130

Preferred solution: Apology

User's recommendation: Stay away from these guys. You can register for free through the gov’t of Canada

1 comment
Guest

We are trying to get our money back. I thought it was a Transport Canada, sire looked like it to me!

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