Canadian Treasure Seekers Reviews

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Oh No! David James has passed away!

What a knowledgeable, honest guy. I have purchased many things from Canadian Treasure Seekers. Shipping was quick and the product was as advertised. I will continue to purchase from this business but I will miss a conversation with David. They do not come any better than this guy. I will recommend the website to friends and family because I know that the business is fair and the service is great. I understand that David's wife is continuing to run the business. I will support her in any way that I can as will all your other loyal customers. All the best. Fred
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ID
#772642 Review #772642 is a subjective opinion of poster.
Reason of review
Good customer service

Canadian Treasure Seekers is a stellar company with great customer service.

My husband and I decided that in our golden years, we needed a reason to get outdoors and do more. After some research, we decided on metal detecting. We travel a fair bit too and metal detecting was a good fit. After looking at a few websites we called Canadian Treasure Seekers and spoke with the owner, David. He answered all of our questions and made a few recommendations. He also discouraged buying a number of accessories until we were more established in the hobby. We really liked that. He was honest and genuine, a real gentleman. So we ordered and we love detecting. We have found quite a few old coins and a few pieces of jewellery. The initial purchase was made 3 years ago. We have since ordered a few accessories and delivery was always fast. We are posting this "report" for 2 reasons. Do not be swayed by a complaint that you read here. Some people have to be critical of anything and everything. The other reason is to provide a tribute to David James. Sadly, we just learned that he passed away a few weeks ago after a short battle with cancer. He was only 63. We understand that his family continues to run the business. We will continue to purchase from this very fine business.
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ID
#686360 Review #686360 is a subjective opinion of poster.
Location
London, Ontario
Pros
  • Customer service
  • Knowledge of product
Reason of review
Good customer service

Nicest people ever and best Company

I read an article someone wrote about how bad this company was. I read it after I had placed a 800.00 order. I was a bit nervous but then thought let it play out and see. Well let me tell you after speaking with Pat and emailing both Pat and Dave I soon realized what down to earth absolutley gold people they really were. They are going through some troubled times with medical issues. I gave them lots of time and to my surprise my order arrived on time and it was not only what I had ordered but exceeded my wildest expectations. I would not hesitate to order again and again. These two genuine people have got hearts as big as New York. If you are having second thoughts because of an article that someone wrote who in my mind tried to hurt a wonderful couple please do not be afraid you are in good hands. And to the author of the bad letter the only thing i can say to you is Shame on you....Shame ..On...You. Thanks so much not only for the excellent service but for the start of a good relationship both business and the friendly kind. Just going over the menu now to order more stuff... Rob
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ID
#626316 Review #626316 is a subjective opinion of poster.
Location
Nanaimo, British Columbia
Reason of review
Good customer service

Other Product Review

Canadian Treasure Seekers - Simple Review #1422329787
BE WARE and BE SMART
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ID
#587148 Review #587148 is a subjective opinion of poster.
Location
Ottawa, Ontario
New Reviewer

Resolved: Canadian Treasure Seekers - Bounty Hunter Quick Draw Review from Ottawa, Ontario

Canadian Treasure Seekers - Bounty Hunter Quick Draw Review from Ottawa, Ontario
Be careful what you ask for.You just might not get it.And to go to another company well most companies go to them (CTS) its likely the distributer for them.They are in it for the money.Metal detecting,pinpointers So hide your money in a tree....Do your home work,Make sure your paper trail is covered.document your invoice.(CTS) I see you fix your add after how long on the bounty qdraw ii .You must have a basement full of storage pouch and digging tools.You've been advertising something that don't exist. And you talk about being cheated..I've got you're emails, Took you how long too fix this scam.? and you call yourself a CANADIAN treasure seekers,You mean (scammers) You've should have appolozied and fix it. When you're hand is caught in the treasure pouch the scam is over..and you people still owe me...-PAPER -TRAILS- your website was documented before you made things right. And so are the emails..=@pouchless digger
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5 comments
#936109

If you read the last line it clearly says that it comes with pouch and digging tool.Witch was not the case. And they made the correction right after I called them on it. false advertising ,no tressure pouch and no digging tool, so when you order online and you don't get wat you pay for or order don't be surprize or disappointed, trust is gone and so is my business.

#953131
@PissedConsumer936109

Good grief scamcatcher, you ordered from me and they are the distributor. You are correct, you did not get the pouch and digging tool.

You rightfully complained and CTS sent you the pouch and digging tool. The description of the detector was an old one when the pouch and digging tool were offered as promotions. They are no longer. The description was not changed to remove the promotional items.

An oversight that was corrected.

I could not believe all the vile accusations that you made. I was embarrassed because you had ordered through me.

There was an unbelievable string of rude, crude comments. Nobody wants your business!

#953249
@PissedConsumer953131

Mr.Goodgreif please my money and not me.Businesses come and go just like money.Money don't care do you.Be carful wat you ask for you might just get it.You're website started this. I told you that I was disappointed,were is the pouch and digging tool ?{ you say I would have steered you in a better direction if I would have ask you } My money was to pay for a product that was advertise.

You got payed and I got screwed and you're arrogance and lack of Responsibility' to provide the costumer wat you advertised is on acceptable and to your insults nobody wants my business you shurly tried $1,200 worth and to offer me1% Discount if I would pay at an interact.I've got you're emails and you're website before you corrected it also...(CTS) fixed it and fast .Priority Mail...

YOU said they would not negotiate with me. Wrong you are you should be embarrassed to wast my time and try to blame others..Nobody Wants you're business you mean no business like making money=@ digger with pouch

#1096349
@PissedConsumer953249

Scamcatcher, did you go to school? Nobody can understand what the *** you are saying.

The only other excuse is that you are French. Everyone knows how obnoxious the French are.

#1096357
@PissedConsumer953249

Sounds like you have multiple nobody's living inside you..? Should check into that..and its been resolved.. Bye somebody..

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Resolved
ID
#586479 Review #586479 is a subjective opinion of poster.
Location
Ottawa, Ontario
Reason of review
Not as described/ advertised

Avoid Canadian Tresureseekers.com

Ordered an item from this site that was listed in stock and my credit card was charged and I got a receipt saying evrything was ok and my order was on its way. So I went along my way preparing for an upcoming trip expecting my item to arrive soon. It never did!! They clearly didn't have the item in stock and didn't contact me in any way to advise me even though they had all my contact info. Leaving me stranded for my trip at the last minute. Avoid this business, they are not professional and will leave you unhappy.
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20 comments
#1621407

Great company I order lots from them safe and sound fast shipping

#999208

4 Stars for this business! I followed the advice of a detecting buddy and have bought a detector and then a few accessories from the website.

Every time I ordered I received the items quickly. The prices are pretty good too.

I like the choice of gold prospecting items. This is a good operation.

#999197

Great company to deal with. My wife and I have ordered several items over the past 4 years.

Quick shipping service and prices are great with shipping included in the price. Quality business.

#953852

I've had several transactions with this company and have never been disappointed. Had a mishap with a detector (my fault) and CTS went above and beyond to acquire the necessary replacement part from the manufacturer within days. I would highly recommend this company.

#953121

Great company to deal with. Turn around time on orders has been stellar.

That is why I keep going back to them.

Product, customer service, price, it is all really good. I would recommend this business in a heartbeat.

#952799

This is a fine business with quality service. The seller knows a lot about the product and my order was delivered in quick time. I would highly recommend this business.

#944333

I placed an order and the payment went through paypal.No problem there.Then I get an e-mail saying"We have trouble at this end and are not able to send you the gold panning kit. It will be refunded at a later time and I apologize for this because the person who processes all the orders etc is in the hospital looking at some serious surgery.

Pat Hartley for David James.""At a later time" does not ring right with me.Only one person who can process an order.Give me a break.I will be filing a claim with paypal resolution center.

#952720
@PissedConsumer944333

Wow Ron. This is Pat.

David and I are a husband and wife small business team. I had been emailing you back and forth about this. I did tell you that you would get a refund. My thought was to contact our bookkeeper because honestly, David processed the orders and I was the shipping department.

David never took a day off, 24/7 he was on top of all the orders. And then the unimaginable...he was hospitalized with bleeding in the brain. We expected brain surgery. That is not the case.

It is much worse.

I am so disappointed that you would post this Ron, so very disappointed. David is the most honest business man ever.

Why would you post this after just a day or two into the heartbreak of his hospitalization?

Pat

#943845

I just ordered over $1000.00 from CTS. GREAT company .

Fast shipment. Everything arrive on time ...

in good condition. I recommend that company!

#729884

Very professional, first rate company. Have ordered often and will continue to do so.

I highly recommend this company. I am not one to leave comments about my dealings with a company but had to say something here. Looks to me like a couple of whiners who received refunds immediately. Not a class act.

You must be women.

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ID
#438567 Review #438567 is a subjective opinion of poster.
Location
Niagara Falls, Ontario

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