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Canadian Treasure Seekers

Canadian Treasure Seekers

www.canadiantreasureseekers.com
What is your customer experience with Canadian Treasure Seekers?

Canadian Treasure Seekers Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Canadian Treasure Seekers has 4.9 star rating based on 1 customer review. Consumers are mostly satisfied.

  • Rating Distribution
  • Review authors value the most Diversity of Products or Services. The price level of this organization is low according to consumer reviews.

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Canadian Treasure Seekers - Simple Review #1422329787
Canadian Treasure Seekers - Bounty Hunter Quick Draw Review from Ottawa, Ontario
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Anonymous

Oh No! David James has passed away!

What a knowledgeable, honest guy. I have purchased many things from Canadian Treasure Seekers.

Shipping was quick and the product was as advertised. I will continue to purchase from this business but I will miss a conversation with David. They do not come any better than this guy. I will recommend the website to friends and family because I know that the business is fair and the service is great.

I understand that David's wife is continuing to run the business.

I will support her in any way that I can as will all your other loyal customers.

All the best.

Fred

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Reason of review:
Good customer service
Anonymous
map-marker London, Ontario

Canadian Treasure Seekers is a stellar company with great customer service.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My husband and I decided that in our golden years, we needed a reason to get outdoors and do more. After some research, we decided on metal detecting.

We travel a fair bit too and metal detecting was a good fit. After looking at a few websites we called Canadian Treasure Seekers and spoke with the owner, David. He answered all of our questions and made a few recommendations. He also discouraged buying a number of accessories until we were more established in the hobby.

We really liked that. He was honest and genuine, a real gentleman. So we ordered and we love detecting. We have found quite a few old coins and a few pieces of jewellery.

The initial purchase was made 3 years ago. We have since ordered a few accessories and delivery was always fast. We are posting this "report" for 2 reasons. Do not be swayed by a complaint that you read here.

Some people have to be critical of anything and everything.

The other reason is to provide a tribute to David James. Sadly, we just learned that he passed away a few weeks ago after a short battle with cancer. He was only 63.

We understand that his family continues to run the business. We will continue to purchase from this very fine business.

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Pros:
  • Knowledge of product
  • Customer service
Reason of review:
Good customer service
Resolved
Deliliah Duu
map-marker Ottawa, Ontario

Resolved: Canadian Treasure Seekers - Bounty Hunter Quick Draw Review from Ottawa, Ontario

Canadian Treasure Seekers - Bounty Hunter Quick Draw Review from Ottawa, Ontario

Be careful what you ask for.You just might not get it.And to go to another company well most companies go to them (CTS) its likely the distributer for them.They are in it for the money.Metal detecting,pinpointers So hide your money in a tree....Do your home work,Make sure your paper trail is covered.document your invoice.(CTS) I see you fix your add after how long on the bounty qdraw ii .You must have a basement full of storage pouch and digging tools.You've been advertising something that don't exist. And you talk about being cheated..I've got you're emails, Took you how long too fix this scam.?

and you call yourself a CANADIAN treasure seekers,You mean (scammers) You've should have appolozied and fix it.

When you're hand is caught in the treasure pouch the scam is over..and you people still owe me...-PAPER -TRAILS- your website was documented before you made things right. And so are the emails..=@pouchless digger

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Reason of review:
Not as described/ advertised
5 comments
Guest
reply icon Replying to comment of Guest-953249

Sounds like you have multiple nobody's living inside you..? Should check into that..and its been resolved.. Bye somebody..

Guest
reply icon Replying to comment of Guest-953249

Scamcatcher, did you go to school? Nobody can understand what the *** you are saying.

The only other excuse is that you are French. Everyone knows how obnoxious the French are.

Guest
reply icon Replying to comment of Guest-953131

Mr.Goodgreif please my money and not me.Businesses come and go just like money.Money don't care do you.Be carful wat you ask for you might just get it.You're website started this. I told you that I was disappointed,were is the pouch and digging tool ?{ you say I would have steered you in a better direction if I would have ask you } My money was to pay for a product that was advertise.

You got payed and I got screwed and you're arrogance and lack of Responsibility' to provide the costumer wat you advertised is on acceptable and to your insults nobody wants my business you shurly tried $1,200 worth and to offer me1% Discount if I would pay at an interact.I've got you're emails and you're website before you corrected it also...(CTS) fixed it and fast .Priority Mail...

YOU said they would not negotiate with me. Wrong you are you should be embarrassed to wast my time and try to blame others..Nobody Wants you're business you mean no business like making money=@ digger with pouch

Guest
reply icon Replying to comment of Guest-936109

Good grief scamcatcher, you ordered from me and they are the distributor. You are correct, you did not get the pouch and digging tool.

You rightfully complained and CTS sent you the pouch and digging tool. The description of the detector was an old one when the pouch and digging tool were offered as promotions. They are no longer. The description was not changed to remove the promotional items.

An oversight that was corrected.

I could not believe all the vile accusations that you made. I was embarrassed because you had ordered through me.

There was an unbelievable string of rude, crude comments. Nobody wants your business!

Guest

If you read the last line it clearly says that it comes with pouch and digging tool.Witch was not the case. And they made the correction right after I called them on it. false advertising ,no tressure pouch and no digging tool, so when you order online and you don't get wat you pay for or order don't be surprize or disappointed, trust is gone and so is my business.

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Anonymous
map-marker Nanaimo, British Columbia

Nicest people ever and best Company

I read an article someone wrote about how bad this company was. I read it after I had placed a 800.00 order.

I was a bit nervous but then thought let it play out and see. Well let me tell you after speaking with Pat and emailing both Pat and Dave I soon realized what down to earth absolutley gold people they really were. They are going through some troubled times with medical issues. I gave them lots of time and to my surprise my order arrived on time and it was not only what I had ordered but exceeded my wildest expectations.

I would not hesitate to order again and again. These two genuine people have got hearts as big as New York. If you are having second thoughts because of an article that someone wrote who in my mind tried to hurt a wonderful couple please do not be afraid you are in good hands. And to the author of the bad letter the only thing i can say to you is Shame on you....Shame ..On...You.

Thanks so much not only for the excellent service but for the start of a good relationship both business and the friendly kind. Just going over the menu now to order more stuff...

Rob

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Reason of review:
Good customer service
Anonymous
map-marker Ottawa, Ontario

Other Product Review

Canadian Treasure Seekers - Simple Review #1422329787

BE WARE and BE SMART

View full review
Anonymous
map-marker Niagara Falls, Ontario

Avoid Canadian Tresureseekers.com

Ordered an item from this site that was listed in stock and my credit card was charged and I got a receipt saying evrything was ok and my order was on its way. So I went along my way preparing for an upcoming trip expecting my item to arrive soon.

It never did!! They clearly didn't have the item in stock and didn't contact me in any way to advise me even though they had all my contact info.

Leaving me stranded for my trip at the last minute. Avoid this business, they are not professional and will leave you unhappy.

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20 comments
Guest
reply icon Replying to comment of Guest-711476

yes they refunded the money and had a one line reply blaming my email for not showing the response they sent about the item not being in stock which is boloney.. Spend your money elsewhere..

Guest
reply icon Replying to comment of Guest-730517

I would recommend this company. They have had everything that I needed in stock since I started to order from them about 3 years ago.

Lots of guys on the forums have said only good things about this business. *****

Guest
reply icon Replying to comment of Guest-721892

Did you check your junk mail or a PayPal email reply with refund? I experienced the same thing and called but then found the reply re no stock and refund in my junk folder.

I think that you are jumping to conclusions. I have since ordered 3 items with quick shipping time and product as described. I also ordered an out of stock item and received a refund immediately through PayPal and that message went to my junk folder. I knew enough to check this folder before I called.

The refund was given immediately as they did not have a definite date as to when new stock would be received.

Very honest company in my mind. I would recommend this company in a heartbeat :)

Guest
reply icon Replying to comment of Guest-726802

Excellent company. I wanted a specific sluice that was not on the web site.

The owner, or manager, was able to order it for me at a good price. I highly recommend this business.

Guest
reply icon Replying to comment of Guest-726802

This is most interesting Lise M. You then ordered the same item through an affiliate of this company, received the product and put a stop payment on the cheque.

So what a cheat you are...talk about fraud! What a hypocrite!

Guest
reply icon Replying to comment of Guest-726802

And they refunded your money...that says it all right there!

What are you complaining about?

I have also ordered from this company. It was the same experience as mummers 1. She recommended the site to me.

No problems at all. I would like to suggest that you just order what you want from someone else?

Guest
reply icon Replying to comment of Guest-726802

Yes, I have ordered through this site. 5 stars is all that I can say as it was all very good.

The items were sent quickly and as ordered. I will definitely order through this site again.

Lots of companies use email to communicate with their customers. I also think that with on-line credit card fraud, they have to be careful.

If you have suspect credit card information, what do you expect? And they refunded your money!

Guest
reply icon Replying to comment of Guest-721892

We just passed an order on their site, came back saying card number did not match the digit at the back of card and then on their site they ask if we want this shipped to a different location as of ship to and invoice to....and the request afterwards was to transfer money on an e-mail adress info@***.com. I find it strange since they had all the info to reach us by phone, address etc.

contacts were made by e-mail only to let us know this:Thank you for your order. We have refunded your payment as we no longer ship to alternate addresses and also the credit card AVS Security code could not be matched with your card.

If you wish to proceed with your order you can send us an internet bank transfer through your online bank account to: info@***.comthey responded also this: You send it to our email address which is info@***.com You go through your on-line bank account and look for something like “transfer payment to” or “send money to”....to our email address. I apologize for the inconvenience but we have been cheated too often in the past.David James (does someone know this person ?) It has been used in fraud in the past so.....Can someone tell me if they bought something with them and how did it go ?Thanks

Guest

Great company I order lots from them safe and sound fast shipping

Guest

So did you ever get the item or a refund?

Guest

I am a big fan of Canadian Treasure Seekers. I have ordered a metal detector and a bunch of accessories over the last year.

Never a problem. The site was recommended on metal detecting forums. Sounds like your credit card information was a problem. I don't fault them for not sending you the order with problem credit card info.

If your credit card info does not match with the bank info then this is your problem.

I suspect that you ordered something pretty expensive and they were just being cautious. Deal with it.

Guest

Very professional, first rate company. Have ordered often and will continue to do so.

I highly recommend this company. I am not one to leave comments about my dealings with a company but had to say something here. Looks to me like a couple of whiners who received refunds immediately. Not a class act.

You must be women.

Guest

I just ordered over $1000.00 from CTS. GREAT company .

Fast shipment. Everything arrive on time ...

in good condition. I recommend that company!

Guest
reply icon Replying to comment of Guest-944333

Wow Ron. This is Pat.

David and I are a husband and wife small business team. I had been emailing you back and forth about this. I did tell you that you would get a refund. My thought was to contact our bookkeeper because honestly, David processed the orders and I was the shipping department.

David never took a day off, 24/7 he was on top of all the orders. And then the unimaginable...he was hospitalized with bleeding in the brain. We expected brain surgery. That is not the case.

It is much worse.

I am so disappointed that you would post this Ron, so very disappointed. David is the most honest business man ever.

Why would you post this after just a day or two into the heartbreak of his hospitalization?

Pat

Guest

I placed an order and the payment went through paypal.No problem there.Then I get an e-mail saying"We have trouble at this end and are not able to send you the gold panning kit. It will be refunded at a later time and I apologize for this because the person who processes all the orders etc is in the hospital looking at some serious surgery.

Pat Hartley for David James.""At a later time" does not ring right with me.Only one person who can process an order.Give me a break.I will be filing a claim with paypal resolution center.

Guest

This is a fine business with quality service. The seller knows a lot about the product and my order was delivered in quick time. I would highly recommend this business.

Guest

Great company to deal with. Turn around time on orders has been stellar.

That is why I keep going back to them.

Product, customer service, price, it is all really good. I would recommend this business in a heartbeat.

Guest

I've had several transactions with this company and have never been disappointed. Had a mishap with a detector (my fault) and CTS went above and beyond to acquire the necessary replacement part from the manufacturer within days. I would highly recommend this company.

Guest

Great company to deal with. My wife and I have ordered several items over the past 4 years.

Quick shipping service and prices are great with shipping included in the price. Quality business.

Guest

4 Stars for this business! I followed the advice of a detecting buddy and have bought a detector and then a few accessories from the website.

Every time I ordered I received the items quickly. The prices are pretty good too.

I like the choice of gold prospecting items. This is a good operation.

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