Cashius Dtn

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Verified Reviewer
| map-marker Edmonton, Alberta

Poor quality and not draftlock windows i ordered

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purchased draftlock plus slim foam filled windows, they installed vwd windows, the installation failed inspection..they wouldnt do anything until i hired a inspector to look at them. tried to get them to replace windows with the proper ones..they wont..after removing trim they cut through the king studs and window frames, damaged drywall, some windows to small other ones to big.

not a happy camper. stay away

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Loss:
$12000
Cons:
  • Installation is terrible
  • Poor service
  • Quality of windows is bad

Preferred solution: windows replaced with the ones i oredered, all damages fixed properly

User's recommendation: stay away

Anonymous
map-marker Calgary, Alberta

Door installed wrong storm door

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Wrong door manager said they made a mistake but can't do anything about it. When asked if they would fix it all he said was haven't you ever made a mistake so live with it stay far away

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Catherine F Lqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cambridge, Ontario

Poor service.

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Missed 2 days work because they set up a day for install and no show and no call did this twice on us. Did not offer anything off the price either.

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Pros:
  • Great windows
Cons:
  • Poor service

Preferred solution: Price reduction

User's recommendation: Don’t buy

Anonymous
map-marker Edmonton, Alberta

HORRIBLE WORK

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First of the door screens are on bottom not top like we asked. Then the sales guy showed us types and colours of door handles but yet they had none with them when they did the doors.

We were told front panels would be private and look like the glass on the door and they are completely see through no privacy. My moms window was installed cracked, my son's window has no screen because they didn't have one and so they ordered it and when we got it weeks later they just leave the screen for us to install and not right screen either and my window does not lock. They didn't clean up there mess and when in my room I saw them on my security camera looking around my room.

Then we call the sales guy and he says we dont supply handles and he told us panels would be clear and that we wanted screens on bottom and there's 3:of us that were there and it's recorded that is a straight up lie. Has good sales pitch but once you sign your no longer important .

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