New Reviewer

Worse ever experience with Sage Customer Support

May 22 2018, I realised we where overcharged for 2018 Sage 50 automatic update that we never requested. I called few numbers, we got a case #, then I called again, everytime I had to use their call back system, I was called back from Canada, then from US, both operators said that they cannot do anything, somebody that we where not able to reach put a "note" on our case file that is closed and any discution about this not authorized overcharge can be eventually discussed with the Account Manager Only, and this Account Manager is on a long therm leave !!!!! what a *** !!!!! we will use this year this " forced " update, then we will choose another Program by 2018 year end. STRONG ADVICE : think twice and check Sage reviews before committing with them. STONGER ADVICE : choose another accounting program, with real customer support.
View full review
#1261965 Review #1261965 is a subjective opinion of poster.
Canadian Addiction Recovery Network Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article