CanadaLightingExperts Reviews
CanadaLightingExperts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CanadaLightingExperts has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied; CanadaLightingExperts reviews repeatedly flag high prices, USD billing despite Canadian branding, and poor customer service with issues on exchanges, refunds, and billing.
Key Takeaways for Future Customers
- Verify currency and final billing before order to avoid unexpected USD charges.
- Expect primarily automated support and limited phone or human contact for customer service.
- Review return, exchange, and refund terms and potential high return shipping costs before purchase.
Negative Feedback / Risk Areas
- Many CanadaLightingExperts customer complaints cite items billed in US dollars despite CAD listings.
- Frequent reports of no phone support, slow or no email responses, and automated replies only.
- Reports of defective or missing items with delayed or no refunds and costly returns.
Positive Feedback
No consistent positive feedback is reported in the reviews provided.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CanadaLightingExperts has a 1.0 star rating from 4 reviews and consumers are mostly dissatisfied; CanadaLightingExperts reviews repeatedly flag high prices, USD billing despite Canadian branding, and poor customer service with issues on exchanges, refunds, and billing.
Key Takeaways for Future Customers
- Verify currency and final billing before order to avoid unexpected USD charges.
- Expect primarily automated support and limited phone or human contact for customer service.
- Review return, exchange, and refund terms and potential high return shipping costs before purchase.
Negative Feedback / Risk Areas
- Many CanadaLightingExperts customer complaints cite items billed in US dollars despite CAD listings.
- Frequent reports of no phone support, slow or no email responses, and automated replies only.
- Reports of defective or missing items with delayed or no refunds and costly returns.
Positive Feedback
No consistent positive feedback is reported in the reviews provided.
Toronto, Ontario
They aren't Canadian!
- - This company is a scam.
- - They aren't Canadian and charge in US dollars.
- - They masquerade as a Canadian company with CAD pricing but bill in USD.
This company is a complete scam. They aren't Canadian at all and they give prices, including the final invoice, that you think are in Canadian dollars.
They most definitely are not. Everything they charge is in US dollars. They are masquerading as a Canadian company. Very typical of the US these days.
Don't order from them!! It's a scam!
User's recommendation: Don't be sucked in.
Kitchener, Ontario
Defective product was not replaced
Over a month now. No one aswers the case email.
There is no phone number. I cant reach a person.
This company seems to be going bottom up. Ive just lost the money.
User's recommendation: Do not order from Canada lighting experts
Had a question about one of their products
- - Received an email directing me to a link and then another; no real person in customer service and no reply after 24 hours.
I received an email and it said click on this link and then it made me go to another link and it is all automated. Tried to send them another email, but it has been 24 hours and have not heard back.
There is no real person in Customer service, it is 100% automated.
User's recommendation: Never use a site if you want to speak to a human being. If you’re OK with 100% AI then you’re OK.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fresno, California
Scammers
- - Bellami or One Stop Lighting (USA) is criticized.
- - Fan ordered 2 weeks ago; promised 3-5 days; nothing received, no refund or tracking.
This company is in the USA!!! They go by another name of Bellami or One Stop Lighting!!!
Do not purchase from this company or these people! They constantly lie! No phone number to reach them!!! I ordered a ceiling fan 2 weeks ago from them; it said delivery in 3-5 days!
No fan yet, no refund, no tracking information! You cannot phone them at all; the phone number is an automated service! No one answers you for days! All they say is you should get it soon!
Order number 1197****, paid in full. I have chatted with your online people; all they say is you should get it soon!
Told 2-3 days in customs; now 5! Absolute joke!
- No phone to call them on just an automated system
Preferred solution: Full refund
User's recommendation: Do not purchase anything from this company ever
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrongly stated prices
- - The order showed CAN and 339 CDN options; I chose based on price; as a Canadian company, I expected CAD funds; other options were about 25% cheaper.
When I made my order it was shown in CAN and there were other options for the same light that were as low as 339 CDN. chose this option based on the price.
This is a canadian company and I would have expected that the funds would be in Canadian dollars. There were alot of other options available 25% less expensive.
- Deceptive prices
Preferred solution: Price reduction
User's recommendation: Do your research on the prices and note that their prices are in USD
Ceiling fan doesn't work - piece of junk!
I ordered a ceiling fan, it arrived late. My electrician installed it and it never worked. Still waiting for my refund.
User's recommendation: They promised to send me the replacement part - it would be nice if it works.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
CanadaLightingExperts is NOT A CANADIAN COMPANY
- - Ordered pack of 2; only 1 item shipped.
- - USD pricing shown in small print, not on main pages.
- - Return costs high; shipping to Texas not worth it.
I did order Nuvo Lighting - 65/333 - 40W 3500K 1 LED Flat Panel Flush Mount (Pack of 2) and they didn't send a pack of 2... just 1 item...
They are the worst...
they charge in USD yeah, it's mentioned in small print... but not mention in the principal pages.
They don't send you the actual product description... it's easy... Pack of 2 means that I have 2 products when I order the item 65/333.
They do not respond to telephone calls...
they let me listen to music for hours...
AVOID THIS PLACE
They are not honest, they trick you and the worst that they accept return, but the cost is crazy... none sense, its crazy to return at our cost to Texas!
The CanadaLightingExperts is base in California.
It will be cheaper to scrap their products than returning them...
NEVER EVER AGAIN!
***Update - Been weeks we email with someone that promises us to send us back the 3 lights missing (half of the order) but never received any tracking number, no sign of shipping products, just excuses...
it's a real SCAM... AVOID THIS PLACE!
- Scam
Preferred solution: Deliver product or service ordered
User's recommendation: AVOID THIS PLACE!
Midland, Ontario
Charges in US dollars!
- - Charges are in US dollars.
- - The charge is shown only on the credit card statement, not at order.
- - The sale product added a $50 charge.
- - No returns.
How does a company called Canada Lighting Experts charge in US dollars?? And it doesn't say that when you order, you only find out when you see your credit card statement!
So my now "sale" product cost me another $50, and no returns!!! Never again!
User's recommendation: Not good for Canadians
Sarnia, Ontario
Misleading Pricing
- - CanadaLightingExperts.com is also known as kichlerlightingcanada.com.
- - Prices are shown in US funds.
- - The review calls it a scam.
CanadaLightingExperts.com is also known as kichlerlightingcanada.com
They advertise as a Canadian site, and seem to have great prices. Until you pay and find out that the prices are actually in US funds.
Total scam by this California based company.
User's recommendation: Underhanded business. Buyer beware.
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