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CanadaLightingExperts

CanadaLightingExperts

www.canadalightingexperts.com
What is your customer experience with CanadaLightingExperts?

CanadaLightingExperts Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CanadaLightingExperts has 1.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not order from Canada lighting experts", "Never use a site if you want to speak to a human being. If you’re OK with 100% AI then you’re OK.", "Do not purchase anything from this company ever", "They promised to send me the replacement part - it would be nice if it works.", "Do your research on the prices and note that their prices are in USD".

  • Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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Anonymous
map-marker Toronto, Ontario

They aren't Canadian!

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This company is a complete scam. They aren't Canadian at all and they give prices, including the final invoice, that you think are in Canadian dollars.

They most definitely are not. Everything they charge is in US dollars. They are masquerading as a Canadian company. Very typical of the US these days.

Don't order from them!! It's a scam!

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User's recommendation: Don't be sucked in.

Anonymous
map-marker Kitchener, Ontario

Defective product was not replaced

Over a month now. No one aswers the case email.

There is no phone number. I cant reach a person.

This company seems to be going bottom up. Ive just lost the money.

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User's recommendation: Do not order from Canada lighting experts

Anonymous

Had a question about one of their products

I received an email and it said click on this link and then it made me go to another link and it is all automated. Tried to send them another email, but it has been 24 hours and have not heard back.

There is no real person in Customer service, it is 100% automated.

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User's recommendation: Never use a site if you want to speak to a human being. If you’re OK with 100% AI then you’re OK.

Darren S Arm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

Scammers

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This company is in the USA!!! They go by another name of Bellami or One Stop Lighting!!!

Do not purchase from this company or these people! They constantly lie! No phone number to reach them!!! I ordered a ceiling fan 2 weeks ago from them; it said delivery in 3-5 days!

No fan yet, no refund, no tracking information! You cannot phone them at all; the phone number is an automated service! No one answers you for days! All they say is you should get it soon!

Order number 1197****, paid in full. I have chatted with your online people; all they say is you should get it soon!

Told 2-3 days in customs; now 5! Absolute joke!

View full review
Loss:
$499
Cons:
  • No phone to call them on just an automated system

Preferred solution: Full refund

User's recommendation: Do not purchase anything from this company ever

Roger B Hyj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrongly stated prices

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Contains 1 confidential file for company representatives

When I made my order it was shown in CAN and there were other options for the same light that were as low as 339 CDN. chose this option based on the price.

This is a canadian company and I would have expected that the funds would be in Canadian dollars. There were alot of other options available 25% less expensive.

View full review
Loss:
$120
Cons:
  • Deceptive prices

Preferred solution: Price reduction

User's recommendation: Do your research on the prices and note that their prices are in USD

Cheryle Fln

Ceiling fan doesn't work - piece of junk!

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I ordered a ceiling fan, it arrived late. My electrician installed it and it never worked. Still waiting for my refund.

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User's recommendation: They promised to send me the replacement part - it would be nice if it works.

Chemka H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

CanadaLightingExperts is NOT A CANADIAN COMPANY

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Contains 1 confidential file for company representatives

I did order Nuvo Lighting - 65/333 - 40W 3500K 1 LED Flat Panel Flush Mount (Pack of 2) and they didn't send a pack of 2... just 1 item...

They are the worst...

they charge in USD yeah, it's mentioned in small print... but not mention in the principal pages.

They don't send you the actual product description... it's easy... Pack of 2 means that I have 2 products when I order the item 65/333.

They do not respond to telephone calls...

they let me listen to music for hours...

AVOID THIS PLACE

They are not honest, they trick you and the worst that they accept return, but the cost is crazy... none sense, its crazy to return at our cost to Texas!

The CanadaLightingExperts is base in California.

It will be cheaper to scrap their products than returning them...

NEVER EVER AGAIN!

***Update - Been weeks we email with someone that promises us to send us back the 3 lights missing (half of the order) but never received any tracking number, no sign of shipping products, just excuses...

it's a real SCAM... AVOID THIS PLACE!

View full review
Loss:
$128
Cons:
  • Scam

Preferred solution: Deliver product or service ordered

User's recommendation: AVOID THIS PLACE!

Anonymous
map-marker Midland, Ontario

Charges in US dollars!

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How does a company called Canada Lighting Experts charge in US dollars?? And it doesn't say that when you order, you only find out when you see your credit card statement!

So my now "sale" product cost me another $50, and no returns!!! Never again!

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User's recommendation: Not good for Canadians

Anonymous
map-marker Sarnia, Ontario

Misleading Pricing

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CanadaLightingExperts.com is also known as kichlerlightingcanada.com

They advertise as a Canadian site, and seem to have great prices. Until you pay and find out that the prices are actually in US funds.

Total scam by this California based company.

View full review

User's recommendation: Underhanded business. Buyer beware.

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