Canada Yard Pro Reviews
Canada Yard Pro Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canada Yard Pro has a 3.0 star rating from 1 review, with overall neutral to negative sentiment.
Positive Feedback
Services offered include year-round yard work and spring clean-up; some customers noted scheduled services and quoted work despite delays.
Negative Feedback / Risk Areas
- Poor customer service experiences and rude interactions are repeatedly cited, a frequent theme in Canada Yard Pro reviews.
- Service reliability issues such as missed appointments, delayed work, and subpar lawn care quality are reported.
- Billing and invoicing errors and requests for payment before quotes are noted in customer complaints.
Key Takeaways for Future Customers
- Expect mixed results on service quality and verify scheduling commitments before booking.
- Document billing and payment details and follow up proactively on quotes and customer service responses.
- Search Canada Yard Pro reviews and customer service feedback before committing to membership or recurring services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canada Yard Pro has a 3.0 star rating from 1 review, with overall neutral to negative sentiment.
Positive Feedback
Services offered include year-round yard work and spring clean-up; some customers noted scheduled services and quoted work despite delays.
Negative Feedback / Risk Areas
- Poor customer service experiences and rude interactions are repeatedly cited, a frequent theme in Canada Yard Pro reviews.
- Service reliability issues such as missed appointments, delayed work, and subpar lawn care quality are reported.
- Billing and invoicing errors and requests for payment before quotes are noted in customer complaints.
Key Takeaways for Future Customers
- Expect mixed results on service quality and verify scheduling commitments before booking.
- Document billing and payment details and follow up proactively on quotes and customer service responses.
- Search Canada Yard Pro reviews and customer service feedback before committing to membership or recurring services.
Very poor customer service
- - Snow was not removed from walkways.
- - Jayna's patronizing response and no reply to my follow-up; we pay for year-round services.
Snow was not removed from our walkways. I informed Jayna who was extremely patronizing and condescending in her response.
I wrote again recently (about our snow covered walkways) and I received no response. Who's working at this company? We are paying quite a bit for year around services. Based on the reviews I am not alone in having received really poor service.
Management, please read the reviews and make improvements accordingly. It is in your best interest.
We are customers and pay our bills to you on time. The services that are being rendered are truly not thorough and unacceptable.
- Service provided
Preferred solution: Deliver product or service ordered
Calgary, Alberta
BEWARE- Worst Customer service - Jayna
- - Canada Yard Pro is not run professionally.
- - Jayna is condescending and hung up.
- - It took 4 days to hear that a quote isn't available for a week.
Beware of Canada Yard Pro is not run professionally in my opinion and needs to remember it is customers that keep them in business..
Jayna was a condescending lady who has her head screwed on backwards. interrupts, is forceful ( hung up on me ) and the worst part about it is she thinks she is in the right. Yes Jayna I am "not a customer" but if you rana proffesional business I would have been and do you really need to say "so I wont deal with your customer service complaints". I was disappointed it took 4 days to just let me know you wont even be able to give me a quote for another week and you got aggressive and hung up ?
Didn't your mother ever teach you it's not what you say it is how you say it ?
This company is garbage and they try to rope you in by making you provide your payment (credit card) information to even book a quote.
Calgary, Alberta
Lazy, terrible lawn staff & rude office
- - Lawn care was poor; Christmas lights were poorly installed.
- - Billing had errors; staff were rude; they took holidays during peak season.
Horrible job at lawn care and lazy at putting up Christmas lights, then when I called the office to report this to the office staff (the wife & Mother of this Father/Son two-bit business) was so rude to me; obviously a paying customer is not allowed to complain. Their service delivery is poor at best and also several screw ups with the billings.
Invoicing for services never performed. Taking holidays during peak lawn care season. I know of four households now that have used them once and then never again.
Do yourself a favour and avoid hiring this yard care service company at all costs!
Calgary, Alberta
Terrible work and Terrible Customer Service
- - Hired a week ahead; they ran 4 days behind though good weather.
- - One sprinkler head destroyed; no responsibility.
- - Awful customer service, not recommended.
I hired this company about a week in advance, they said the day could be weather dependant and could run behind, they were about 4 days behind, however the weather was 100% pefect the whole week. Then, as requested I had flagged all my underground sprinklers as requested, and knew they were all in working order.
One sprinker head was destoyed,leaving me with a water fountain in the middle of my lawn, and of course they cannot accept any responsibility for this...awful customer service.
The work performed beyond that, was a 2 out of 10 at best. I would not recommend this company to anyone.
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Verified ReviewerCanada Yard Pro - Terrible service and overpriced
- - Booked a spring yard clean-up for three weeks out; the provider did not show or call and later rescheduled for 1-2 weeks; prices were high.
We booked Canada yard Pro to do a spring clean-up of our residential yard including power-rake, fertilizer and aerate. Plus a *** treatment.
They 'booked' our appointment 3 weeks into the future and said that was the earliest they could do the work. The day they had 'booked' our yardwork, they never showed up, never called and after I waited around all day for them to arrive, they said it would be done a week later - or possibly 2 weeks later.
Their service is terrible, prices are far too high for what they offer and they have wasted a lot of my time.
I would NOT recommend this company for any yard work.
I hired this company this past April to do a routine aerate and power rake for one of my revenue properties. They were not accurate with the time they told me they would do the work and the date it actually (finally) got done.
The staff were scruffy and unkept also. Wouldn't hire them again.
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Just so you know, she isn't the mother. She's the step mother. And a *** *** that part you already knew though.