Barbara G Iqp

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Verified Reviewer
| map-marker Oakville, Ontario

Wallet falling apart

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Canada Roots - Wallet falling apart

I am a loyal customer of Roots products. The roots wallet that I purchased began deteriorating after the 2nd day of use.

I am very surprised that the quality of the wallet is so poor considering I have other Roots products that I am very pleased with.

If you honour the warranty of your products I would be satisfied with compensation so I can replace the wallet that is substandard quality. I look forward to hearing from you soon.

View full review
Loss:
$50
Pros:
  • Usually love the quality and style
Cons:
  • Requesting compensation

Preferred solution: Full refund

User's recommendation: Keep your receipt and warranty

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