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Canada Life

Canada Life

www.canadalife.com
What is your customer experience with Canada Life?

Canada Life Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Canada Life has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Nbb", "avoid this company the service is not in line with the price they charge", "Yes I will tell friends and family about you", "I will mot be referring you to my friends and family.your agent Valeria Suarez was not very attentive to my needs".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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Anonymous
map-marker Brentwood, New York

The bill rase up

Cambiar los beneficiarios

Que están actuales porque yo cuando abrí la cuenta era soltero entonces ahora tengo una familia mi esposa mis hijos quiero saber a donde están ubicados para yo ir a la oficina porfavor me pueden darme esa información lo más pronto posible gracias yo vivo en patchogue ny 11772 mi número es (631)383-****

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Latroy Fky

Information

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User's recommendation: Nbb

Resolved
Benoit G Csy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Total lack of customer service in french and in english

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Updated by user Feb 07, 2024

Company fixed the issue and I have been provided with apology. Communicate

Updated by user Jan 22, 2024

no communication from the insurance company

Original review Jan 22, 2024

I have issues with some refund requests. I made 10 calls, I was let on the phone for more than one hour each time and never could talk

to anyone.

I used their website to ask my questions and guess what ! 3 weeks after no answers.

I wonder if there is anyone else than collectors in this company.

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Cons:
  • Un acceptable customer service getting worse

Preferred solution: I only want to speak with somebody who could answer my questions and solve the pending issues

User's recommendation: avoid this company the service is not in line with the price they charge

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Anonymous
map-marker Brampton, Ontario

Follow up

Everything ended up being resolved. The person I spoke with at Great West Life was informative and helpful.

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Maleigha Rak

Updating info

I need to find out what Life Insurance I have what it covers what I know what Im paying but I need to know if its whole life of the value of the policy somebody please call me back 559-476-****

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Marilyn L Rjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No agents available 4 hrs listening to this he music being played just about drove me crazy need more current play list

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Calling to talk to someone about switching from Sun Life to Canada Life trying to talk to an agent because I have a small problem and I've been calling for a week at different times of the day and nobody's ever available. Is thea really anybody working ive been on the phone today alone for over four hours trying to get through every time I called the number to speak to an agent I cant even get through everybodys busy and the phone just hangs up on me.

I dont think thats very good customer service Ive called different times all day and everybodys busy, I dont understand it I know youre probably busy because its a new customer but surely theres got to be somebody to say no sorry I cant talk to you right now. Theres too many people on the line fine take my number call me back when you get a chance last week the computers were down I dont know I would think youre a multi million dollar company but who am I to say hopefully once everything settles it will get much better.

Thats what Im hoping. Have a good day.

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Achilles Kdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel term life policy

Just need to cancel find more cover which is in my budget 15 000 for 62.20 your for 15,000 for a little out my budget

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User's recommendation: Yes I will tell friends and family about you

Anonymous
map-marker Bryan, Texas

Cancelling policy

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Your company is giving me the runaround about my refund on a policy I never consented to. Your agent was bad at not telling me that after I got denied coverage she tried another company without my knowledge. I want my refund for $85.00 taken from my account

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User's recommendation: I will mot be referring you to my friends and family.your agent Valeria Suarez was not very attentive to my needs

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