Canada Computers And Electronics
Canada Computers And Electronics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canada Computers And Electronics has a 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating split ~67% unfavorable, 33% positive. Pros cited: selection and pricing. Cons cited: online ordering and refund/cancellation problems. Reviewers value the website and product diversity. Price level reported as medium.
Key Takeaways for Future Customers
- Read Canada Computers And Electronics reviews before ordering online.
- Expect better in-store support than for online orders.
- Be prepared for delays with refunds and shipping when buying online.
Negative Feedback / Risk Areas
- Frequent customer complaints about online ordering, shipping delays, and unresponsive customer service.
- Reports of long refund times, unclear cancellation confirmations, and extra shipping charges.
- Issues with exchanges, restocking fees, and in-store return handling.
Positive Feedback
Customers praise product selection, diversity of products or services, and competitive pricing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canada Computers And Electronics has a 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating split ~67% unfavorable, 33% positive. Pros cited: selection and pricing. Cons cited: online ordering and refund/cancellation problems. Reviewers value the website and product diversity. Price level reported as medium.
Key Takeaways for Future Customers
- Read Canada Computers And Electronics reviews before ordering online.
- Expect better in-store support than for online orders.
- Be prepared for delays with refunds and shipping when buying online.
Negative Feedback / Risk Areas
- Frequent customer complaints about online ordering, shipping delays, and unresponsive customer service.
- Reports of long refund times, unclear cancellation confirmations, and extra shipping charges.
- Issues with exchanges, restocking fees, and in-store return handling.
Positive Feedback
Customers praise product selection, diversity of products or services, and competitive pricing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Absolutely no cooperation via telephone most frustrating experience
- - Called to cancel; refunds take 10 days.
- - Email confirmations take 24 hours; no escalation.
- - They charge multiple shipping fees for the same package.
Called the company to cancel an order; they take 10 days to return the funds. They take 24 hours to confirm via email, even if you are talking to them on the phone.
No way to escalate anything. Stores are not able to help with online matters. No one from the head office will take any communications.
No cancellation confirmation at all given by phone or by email for 24 hours. They charge multiple shipping fees for the same package, even when the parcel adds no extra weight.
User's recommendation: BUYER BEWARE their service is non existent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSujet sur mes commande
J'ai attendu 1 semaine et 6 jours, soit 13 jours au total
Il faut juste avoir une bonne conversation avec le Service à Clientèle et tout entre dans l'ordre,faut être patient tout est en règle avec mon colisMerci !
Bonjours Chef Canada Computers, Ça Dit: colis Arrive estime: Jan 17 - Jan 20 par Expedited Parcel, il n'y a rien qui se passe, qu'est-ce qui se passe, merci de votre aide
User's recommendation: j'espère son fantastique les Canada Computers And Electronics pour tous
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dublin, Dublin
Shipping not shipping
- - Order QFWGQHCH/SONL0355 placed 12/09/2024; delivery not met.
- - UPS tracking: not yet received; customer waited 58 minutes on hold; CSR hung up.
I purchased Order Reference: QFWGQXHCH id:355**** (SONL0355****) on 12/09/2024. On Tuesday, Dec.
11th, I received an email stating that I would receive the item between 12:30 and 4:30 pm on Wednesday, Dec. 12th. That did not happen. The UPS tracking, as of right now (Dec.
12 at 11 am), says that UPS had not even received the package from CC, and when they do, they'll be able to show a delivery time. As of writing this, I have been waiting on the phone for 58 minutes while a recorded voice constantly tells me that my call is very important. Obviously, that is not true. I am beginning to believe the reviews I have been reading about CC's online ordering and I will never attempt it again once this fiasco is resolved.
Oh, by the way, your voice CSR service just said the call could not be answered and went to messaging, which is a sad joke because it just hung up AFTER WAITING FOR ALMOST AN HOUR OF MY TIME. GET IT TOGETHER PEOPLE OR DON'T OFFER ONLINE ORDERING OR PRETEND TO WANT MY BUSINESS.
- Serlection and pricing
- Online ordering is a disaster
Preferred solution: Deliver product or service ordered
User's recommendation: Either shop in-store with them or don't buy from them online.
Canada Computers stores
- - Jan 5: opened-box PC board bought in Richmond Hill; it failed.
- - Jan 7: returned monitor; 15% restocking; refund based on the new price.
On January 05, I bought a PC video board at Canada Computers in Richmond Hill. This is the one I had chosen for a special project and also their last one in a opened box, as it was returned by another customer. I had asked them if there would be anything wrong with the board, their answer was NO.
I took the board home and tried on my system, it failed on all the four basic tests.The next day, Jan 06, I printed the results out to show them and was able to return the board not without a heated argument.
Then I went to another Canada Computers in North York to buy a video board and a Samsung 24" monitor($230.00), in sealed boxes.
During my tests, the monitor did not have the expected performance. Then when I wanted to return the monitor today Jan 07 for a better one and agreed a 15% re-stocking fee. When calculating the refund, they applied the today (Jan 07) new price of $200.00 minus 15% or $170.00 instead of $230.00 minus 15% or $195.50.
I had been their customer for at least 5 years, and as of today not any more.
Be careful if you have to deal with this Chinese chain of stores.
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