Anonymous
map-marker Christchurch, Canterbury

Suggestions for better communication with Motorhome Owners

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Hi, I have a motorhome with Camplify NZ in Auckland, and I live in Levin. When I listed it in June last year it was under Mighway and i was able to log in to see what was happening with my Motorhome, when it was hired out, who hired it, how long for, and the hireage rate. At the moment the only information I get is an amount appearing in my bank account and an Email telling me it is there. I am happy with the return I am getting but it would be great to have more information. I hope the Management will look into this. Cheers, Dennis Wylie.
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Broken down

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Customer service helpline cut me off after an hour. The owner never got through on the customer service helpline.
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Preferred solution: Apology

User's recommendation: Rubbish customer service helpline. Hope you never break down

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