State: Texas City: Austin Clear all filters (15 of 23 reviews match)
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Don't waste your money. I have been a member since Oct 2016. I signed up for 12 months so I am stuck until Oct 2017. Very unresponsive or simply just avoid your issues or concerns as a paying customer. Don't get me wrong, I think the actual working out is pretty good...
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#1051515
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I had surgery on my knee and foot a couple months ago and yes it was nice they let me freeze my membership for $5 a month (it shouldn't have cost to freeze). I have personal & medical reason I need to cancel my membership now and have tried but I have been told I need...
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1.6
I liked
  • Trainer
I didn't like
  • Cancellation policy they do not even tell you about or post
#989782
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This is not for the work outs which I enjoyed, but for the slightly off putting phone support they have in the office. I had signed up for 6 months of boot camp and did not realize I was still being charge three months post last contracted month...but I am. AND still...
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Anonymous
Anonymous

Um... That's like any membership to a gym, tanning salon, etc.You get auto drafted until you cancel. You signed a 6 month minimum contract.

#441212
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Be warned. They are very unprofessional in addition to being dangerous. The instructors they currently have looks like inexperienced college kids who just happen to be in shape. The workout I was a victim of was dangerous and lots of potential for serious injury. I...
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Anonymous
Anonymous

what were the dangerous movements that you speak of

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I have to admit the workouts are good, but the company is horrible. Do not sign up for the auto-payments, it is near impossible to get out of their very strict contract. It reminds me of a slimy gym contract. I notified them that I wanted to cancel and the only reason...
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Anonymous
Anonymous

I'm having a problem with them too, so if I stop auto withdrawal will they fine me personally or will my subscription just be canceled???

Anonymous
Anonymous

It's actually super easy to get out of the contract. At the end of the contract just tell them you'd like to cancel. Sign a sheet of paper and fax it back to them. Super easy....

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I was with CG on and off for about 2 years, so I'm not a new customer. I LOVED the boot camp, but the one star is given for their shady customer service department. Pay attention to the minor details when signing up for the 6 months auto draft deal. I was given wrong...
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Anonymous
Anonymous

The trainers are awesome! Sounds like you were just late with faxing your paperwork in. You have to do it several days prior to the draft date. It's in the contract. Should've...

#440833
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If I were trying to get fit, I wouldn't do it at Camp Gladiator. Lee Park in Dallas has animal waste stations every 25 yards, while not officially a dog park, it is pet friendly and a place for people to have puppy play dates. This Camp Gladiator location hosts a...
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Anonymous
Anonymous

Sorry to hear about the puppy, hope you got it to a vet and showed her the bill or something. She could have just asked you nicely to put a leash on your dog, or something hel...

Anonymous
Anonymous

I'd want to know if you had your dog leashed or it was allowed to run up barking/snipping at the trainer.1. You can't use a personal attack to justify your stance on the situa...

#440832
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Whitney Golston - a trainer for Camp Gladiator - maced a 4 month old golden retriever puppy with no behavioral issues whatsoever during a training session at Lee Park in Dallas on June 5th. The puppy's eyes swelled shut, and Ms. Golston showed no remorse whatsoever....
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Anonymous
Anonymous

Leash your dog. It's not a dog park.

#440671
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Camp Gladiator is standing by their employment of someone who maced a four month old Golden Retriever puppy and his owner because the trainer felt "threatened." What kind of alleged gladiator feels threatened by a puppy? Contrary to what their weak PR campaign is...
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Anonymous
Anonymous

You reviewed them several times. We get it.You should probably leash your dog next time. Not everyone should have to tolerate an animal jumping on them. Some people may not li...

#440666
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Camp Gladiator is actually great in regards to their trainers as well as on their programs, but from an administrator stand point they do make it almost impossible for you to cancel your account. Try to be wary and always make sure that you do take all the necessary...
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Anonymous
Anonymous

That's how contracts work. You must provide a signature to get out of a contract. Also, every business practices retention, so I don't blame them for trying to encourage you t...

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