Camden Apartments
Camden Apartments Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Camden Apartments has a 2.6 star rating based on 1 customer review and consumers are mostly neutral. Reviewers cite location and a nice apartment as pros while noting medium price level and dissatisfaction with customer service.
Positive Feedback
Location and overall apartment quality were appreciated; the listing and website features were also valued in Camden Apartments reviews.
Negative Feedback / Risk Areas
- Recurring Camden Apartments customer complaints about charging a $300 administrative fee at application.
- Slow or unclear refunds and billing communication after application denials.
- Terrible customer service and unresponsive leasing or corporate staff.
Key Takeaways for Future Customers
- Expect medium price level and verify application fee and refund policy before applying.
- Document communications and follow up persistently on refunds and billing issues.
- Consider customer service responsiveness when weighing Camden Apartments reviews against other options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Camden Apartments has a 2.6 star rating based on 1 customer review and consumers are mostly neutral. Reviewers cite location and a nice apartment as pros while noting medium price level and dissatisfaction with customer service.
Positive Feedback
Location and overall apartment quality were appreciated; the listing and website features were also valued in Camden Apartments reviews.
Negative Feedback / Risk Areas
- Recurring Camden Apartments customer complaints about charging a $300 administrative fee at application.
- Slow or unclear refunds and billing communication after application denials.
- Terrible customer service and unresponsive leasing or corporate staff.
Key Takeaways for Future Customers
- Expect medium price level and verify application fee and refund policy before applying.
- Document communications and follow up persistently on refunds and billing issues.
- Consider customer service responsiveness when weighing Camden Apartments reviews against other options.
Ridiculous administrative fees collected at time of application
- - $300 admin fee (plus tax) charged with the application.
- - Denied despite strong rental history and income; medical issues hurt credit.
Recently applied for an apartment in Scottsdale AZ and was a bit surprised to see they required a $300 (plus tax no less) administrative fee when submitting an application. Now an admin fee is fine, but this is exorbitantly high and I’ve never been asked to pay it prior to being approved, but since I’ve never had a problem being approved for a place and was assured if it wasn’t approved I’d get it back I’d go ahead and do it, confident I’d be approved.
Mistake.
I was not approved despite a spotless rental history and making nearly 5 times the rent, credit isn’t stellar due to medical issues which I explained and could have paid a higher deposit, but nope. So I expected to have my admin fee refunded within days after they sent me the statement with the amount to be refunded. Days pass, nothing and email to leasing office regarding status went unanswered. Finally called corporate and was told a check was set to be issued the following day, nearly 14 business days after it was supposed to be refunded, and I was never told it would be a check, I assumed they would put it back in the card used.
Here we are, nearly a week later and still nothing, not coming today either according to informed delivery.
Left a message with corporate and waiting for a return call. Funny they sure were quick to take my money but don’t want to return it - and I was never a tenant!
It’s not like a deposit at move out where they have x amount of days to get it back to you, if someone’s application is denied then their money needs to be refunded ASAP, it’s not like it’s a few bucks, it’s hundreds of dollars. Unacceptable, I’ll never rent from a Camden property, so happy I found a better place, looks like I dodged a bullet.
- Nice apartment overall
- Location
- Terrible customer service
- Fees
- Charging fees prior to approval
Preferred solution: I want refund ASAP
Real Estate Expert Talks
About
Camden Apartments is an apartment complex which offers residents of the area as well as everyone there new homes which are promised to be places for comfort, quality, affordability and fun. Camden Apartments is one of the newest ladies housing in Rexburg which is also in close walking distance to BYU (Brigham Young University) Idaho. Camden Apartments provides newly remodeled lounge, new carpet, new microfiber couches and loveseats, as well as up-to-date amenities in all its apartments. Parking for its residents next to each building of the complex is available. Internet service comes as a free amenity in the complex. The average renting price for room during the season varies from 1150$ to 1250$.
Camden Apartments is ranked 90 out of 3216 in Real Estate category
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