Update by user Feb 09, 2013
Just saw your reply to my compliant so I checked the BBB site and sure enough they took off my review & compliant that had been on there since June 2012. I have no idea why but you can be sure my compliant is 100% legit.
The BBB said they had no control over Calvert Group because they are not BBB accredited and said they could not help. Not sure why you would think somebody would make up lies about a company, maybe you work for Calvert Group?
I have no control over the BBB or their website. I don't care if you believe what happened to us but it is pretty obvious to me that you are trying to discredit me and make Calvert Group the good guys which anybody that has rented from them in the Boise area knows they are liars, cheats and a rotten company to work with.
Original review posted by user Jul 09, 2012
This property management, Calvert Group starts out as a nice company but turns ugly very quickly. They conduct inspections on your apartment every 3 months but either they tell you the wrong time of day for the inspection or they don't send you a notice at all, then they open up all the cabinets, even if they are yours, take pictures of your closets, drawers, underwear etc to post on their website for the owners. They charge $200 per animal which is non-refundable and the owner doesn't see any of that money, per the owner. They charged us $87. to repair two nail holes, then changed their mind and said the owner made them charge us for touch up paint, repairing screens, blinds that were damaged before move in as per their own move in sheet. By the way the owner told us she hasn't spoken to the property management company in a while because they won't return her phone calls. Try talking to them on the phone and they yell at you then hang up and when you call them back they deny they hung up and then hang up again. Filed with the BBB and they sent an email 3 months after move out to try and bully me into re-writing my negative review on them. They even charged us another $200 on the day we were moving out for a visiting animal that they said we could have come over, then another $100 late fee on the last $200 pet fee which they stated the system auto generated and they would drop the late fee but later said they wanted their late fee, so we had to pay it. I have never met such disgusting people in my life. They can't keep their lies straight even denying what they put in writing.