CalOptima
CalOptima Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CalOptima has a 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied; reviews highlight issues with reliability, high price level, poor discounts and special offers, and concerns about insurance plans acceptance.
Key Takeaways for Future Customers
- Check recent CalOptima reviews for referral reliability before choosing providers.
- Confirm provider network and insurance plans acceptance directly to avoid surprises.
- Expect mixed experiences; verify billing coverage in advance.
Negative Feedback / Risk Areas
- Recurring complaints about being sent to wrong doctors and authorization/referral errors labeled in CalOptima customer complaints.
- Billing issues reported, including hospitals billing patients directly and threats of collections.
- Poor customer service responsiveness and difficulty resolving disputes.
Positive Feedback
One reviewer noted CalOptima took care of a bill, and reviewers value reliability and insurance plan acceptance when it works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CalOptima has a 2.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied; reviews highlight issues with reliability, high price level, poor discounts and special offers, and concerns about insurance plans acceptance.
Key Takeaways for Future Customers
- Check recent CalOptima reviews for referral reliability before choosing providers.
- Confirm provider network and insurance plans acceptance directly to avoid surprises.
- Expect mixed experiences; verify billing coverage in advance.
Negative Feedback / Risk Areas
- Recurring complaints about being sent to wrong doctors and authorization/referral errors labeled in CalOptima customer complaints.
- Billing issues reported, including hospitals billing patients directly and threats of collections.
- Poor customer service responsiveness and difficulty resolving disputes.
Positive Feedback
One reviewer noted CalOptima took care of a bill, and reviewers value reliability and insurance plan acceptance when it works.
My insurance for medical isn't sending me to the right Doctors offices. I had an appointment & every time I get to my apps they keep sending me home r& saying that they don't have an authorized Refer
- - They keep sending me to the wrong doctors.
- - This has been happening for six months.
- - They aren’t doing their jobs and seem lazy.
They keep sending me to the wrong Doctors. This has been happenings for the last 6 months.
There not doing there jobs they are being L A Z Y. They need to get to the program.
Or get out of that field... we all need to be more compassionate & help o
Preferred solution: Apology
User's recommendation: Don't pick CalOptima for your medical insurance cuz they don't like there job. I say get out of the medial field etc...
I'm being sent to the wrong doctors for the last 6 months. Your a business so get your *** together or ship out. I can't believe this is happening to me. I just need to see an Orthopedics for my low
- - They keep sending me to the wrong doctors.
- - This has been happening for six months.
- - The reviewer says we should be more compassionate and help others.
They keep sending me to the wrong Doctors. This has been happenings for the last 6 months.
There not doing there jobs they are being L A Z Y. They need to get to the program.
Or get out of that field... we all need to be more compassionate & help others.
Preferred solution: Apology
User's recommendation: I wouldn't recommend this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHospital Bill
- - ER visit Jul 11 2023 at Fountain Valley Regional Hospital for forearm fracture.
- - Billed $6,040; go to collections after not contacting Caloptima.
I had a visit to the E.R at Fountain Valley Regional Hospital for a broken radial bone in my left forearm on July 11, 2023. The hospital has failed to contact my Cal- optima insurance provider for the billing and have instead billed me directly for the amount of $6,040 and now wants to send it to collections
User's recommendation: Cal-optima took care of the bill for me
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