Callaway Apparel
Callaway Apparel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Callaway Apparel has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good big and tall, Good pants, Product is good for the money when on clearance sale.
Cons: Everything else, No help with issue, Worst shipping policy in the industry.Recent recommendations regarding this business are as follows: "Do not buy from them.", "choose another outlet", "Keep customer informed", "They use FedEx soho elsewhere for apperal".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Callaway Apparel has 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good big and tall, Good pants, Product is good for the money when on clearance sale.
Cons: Everything else, No help with issue, Worst shipping policy in the industry.Recent recommendations regarding this business are as follows: "Do not buy from them.", "choose another outlet", "Keep customer informed", "They use FedEx soho elsewhere for apperal".
Most users ask Callaway Apparel for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Non Existent Customer Service
I ordered a few pairs of pants for my husband. One pair was fine, but the other autofilled the wrong size from the drop-down menu.
I tried their CS chat all weekend, but it was not working. I sent an email about how to return the pants. They wanted a photo of the pants I received. Why would I try to return something to them that wasn't theirs?
All of this happened when everyone in the house got COVID. I have a terminal illness, so, of course, it made me extremely sick. The emails from CS eventually got replied, and the hoops they wanted me to jump through were not helpful and such a pain in the a@#. They didn't include a packing slip, and I finally just gave up.
I will never order from them again. The website is lousy, there is no customer service, and I am done.
- Good pants
- Everything else
Preferred solution: Full refund
User's recommendation: Do not buy from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | This person supports our platform.
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Resolved: Apparel order placed, charged to my MC.Order...
Company fixed the issue and I have been provided with apology. FINALLY received a full explanation and apology for long interval - Jan/24 start
Apparel order placed, charged to my MC.Order cancelled by Callaway who advise refund made. Not received by myself.
Order Feb. 20,2024. 6 or 7 emails got me nowhere, nor did 6 phone messages to 888-388-****. NO REPLY HERE..Cust.
Service. Amount involved $66 CAD.
Please help, this has gone on FAR TOO LONG. Thx..Bob Saniszlo
WCA664180
Left 3 v-Mail messages explaining issue and requesting callback. So far-NOTHINGnot what expected from World Class? Outfit.
Group email sent to ALL who experienced issues but, NO ANSWER TO MY ISSUE!!
- Good big and tall
- No help with issue
Preferred solution: Full refund
Oshawa, Ontario
Supportperry issue
Issue not yet resolved, awaiting further contact with them.. . >///.xx xxxzzzzzxxxxxzz zzzzzccccc
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Nashua, New Hampshire
Exchange an item
I ordered the wrong size (XL) mens Quilted Puffer jacket. I would like to exchange it to a large. Order# WCA618860.
Clay, New York
Shipping
Never talked to anyone. I was charged shipping and was told free shipping.
I would like a refund for shipping. Please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
EXTREMELY poor shipping time
I am still waiting for my order of 6/29/23 (currently 2/22/23) Fedex smart post indicates shipping ETA of 8/21/23. ARE YOU KIDDING - regular mail only takes 4 days from Miami to anywhere in the US
- Product is good for the money when on clearance sale
- Worst shipping policy in the industry
Preferred solution: Price reduction
User's recommendation: choose another outlet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbia, Missouri
*** poor shipper - Fedex
My order Id is WCA545812 and since FedEx is incapable of delivering my package on time, I want a full refunded credited to my account. I am tired of the poor service I keep getting from FedEx so cancel my order and refund my purchase.
- You use fedex
Preferred solution: Full refund
User's recommendation: They use FedEx soho elsewhere for apperal
still waiting for my FEDEX SMART POST 45 days
Egg Harbor Township, New Jersey
Waiting for my credit on my credit card
I had to return two orders, WCA556473 and WCA558614 because they were too large for me. I have not received any credit. The first order was returned on June 22 of this year, and the second order was returned on June 23.
User's recommendation: Keep customer informed
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