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California Pools

California Pools Reviews

californiapools.com
What is your customer experience with California Pools?

California Pools Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 2 reviews; consumers are mostly dissatisfied with California Pools and report consistent poor communication and delays.

Positive Feedback

Few if any positives noted; one reviewer attempted contact again after a missed Sunday response.

Negative Feedback / Risk Areas

  • Horrible communication and zero follow-through reflecting common California Pools reviews.
  • Long delays and lack of urgency with construction projects.
  • Subcontractors leaving debris and poor jobsite cleanup.
  • No weekend response and issues likely tied to customer service and billing/refunds concerns.

Key Takeaways for Future Customers

  • Expect communication problems; verify timelines in writing before hiring.
  • Monitor subcontractor cleanup and set clear expectations for site maintenance.
  • Check other providers to compare service and reviews before committing.
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walt g Iyv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Response

Called on Sunday... no response.

Will try again tomorrow. Should have had a "no contact on Sundays" response from answering service!

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James D Xcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chandler, Arizona

Lack of communication

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Horrible communication, huge delays with lame generic excuses with every step of the process, and sub contractors are slobs and consistently left their trash after jobs for me (homeowner) to pick up.

Loss:
$3500
Pros:
  • Many great excuses
Cons:
  • Too many cons to list

Preferred solution: A completed job. And a reimbursement for my broken sewer line they knowingly crushed with their excavator, then covered with dirt!

User's recommendation: Don't use California Pools

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1 comment
Les Pfs

I'm so sorry to hear about your unfavorable experience. It seems that you've mistakenly posted this on the wrong page.

We are California Pools Franchise Inc. and we don't have an office in Arizona. I believe this review is meant for California Pools & Landscape, which is based in AZ. Similar names but we aren't affiliated.

Would you kindly remove this review from our listing? We would be so grateful.

James D Xcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mesa, Arizona

Lack of communication/Horribly delayed work

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AI Highlights
  • - No communication and no follow-through.
  • - No sense of urgency.
  • - We've lived in a construction zone since October of 2021.

Zero communication, no follow through, no sense of urgency even though we've lived in a construction zone since October of 2021. Would have chosen zero stars, but chose one star because it won't allow you to leave it blank.

Preferred solution: A completed project!

User's recommendation: Use anyone other than California Pools.

View full review
1 comment
Les Pfs

This does seem frustrating, I'm sorry for your experience. Though, It seems that you've mistakenly posted this to the wrong business.

We are California Pools Franchise Inc. and we don't have an office in Arizona. I believe this review is meant for California Pools & Landscape, which is based in AZ. Similar names but we aren't affiliated.

Would you kindly remove this review from our listing? We would be so grateful.

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