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California Franchise Tax Board

California Franchise Tax Board Reviews

www.ftb.ca.gov
What is your customer experience with California Franchise Tax Board?

California Franchise Tax Board Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

California Franchise Tax Board has a 4.0 star rating based on 2 customer reviews and consumers are mostly satisfied; recent recommendations note listening and mixed responses about the website and price level.

Key Takeaways for Future Customers

  • Check California Franchise Tax Board reviews for experiences about customer service before contacting them.
  • Expect polite, patient representatives for payment arrangements and account questions.

Negative Feedback / Risk Areas

  • Frequent customer complaints cite difficulty reaching representatives and automated lines causing delays.
  • Issues reported with billing, mailed payments not clearing, and confusion over website information.

Positive Feedback

Reviewers praise attentive customer service and polite, patient staff who are helpful during payment discussions.

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Show reviews that mention
customer interaction care arrangements service skills representative payment payment arrangements arrangements fine
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Rasheena Vvv
map-marker Los Angeles, California

Payment arrangements

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Fine customer interaction great. Great customer care service and listening skills.

Representative was very polite and positive. He was very polite and patient

User's recommendation: Listening

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Michael C Vwi

Speak with Mohini

AI Highlights
  • - Mohini's phone and fax are needed; contact Alex Maldonado at 1-71*-***-****.
  • - Mohini should call me; Mike Corey at 510/326.4954.

Need her phone and fax number today thxwe are trying to clear up a home sale issue mohini looking fo tax return 2018. Optima tax has those must speak to Alex Maldonado 1-71*-***-**** I need Mohini to call me.

Mike Corey 510/326.4954 I also need her fax number as I cant read what I wrote mixed up a number. Thank you!!5/22/23

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Anonymous
map-marker Sacramento, California

Regarding my business tax and I got a letter

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Too bad I couldnt contact with you to handle issue and Im still need to handle. I need talk with a representative to see what to do and do my payment

User's recommendation: No recommendations

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Anonymous
map-marker Chula Vista, California

Regarding my business tax and I got a letter

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Could not talk with representatives always automatically or said busy try again later. I really need talk regarding my business

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Luzmaria Qnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Would like to know if they receive my check I mailed it a month ago and it has not cleared

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I need to talk to somebody about my check to see if its been cleared and Im going through so much hoops and loops

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