California Fish Grill
California Fish Grill Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
California Fish Grill has 2.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fish is good, Staff friendly clean.
Cons: Customer service, Food not prepared to order burnt.Recent recommendations regarding this business are as follows: "Serve what you offered to begin with not a lower ingredient", "Make the changes, you know how to fix it", "Make sure whatever you order it smells OK even if you take it home or eat it the next day smell it", "check your order before u leave", "Don’t visit the Burbank restaurant".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
California Fish Grill has 2.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fish is good, Staff friendly clean.
Cons: Customer service, Food not prepared to order burnt.Recent recommendations regarding this business are as follows: "Serve what you offered to begin with not a lower ingredient", "Make the changes, you know how to fix it", "Make sure whatever you order it smells OK even if you take it home or eat it the next day smell it", "check your order before u leave", "Don’t visit the Burbank restaurant".
Review authors value the most Location and Website. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Bad avocado corn salsa
Change of original recipe
You started with quality ingredients then decided, well maybe no one notices.
Lalalalalalalalala is it 100 symbols yet?
Waist of my time
Preferred solution: The original ingredients sounds great to me
User's recommendation: Serve what you offered to begin with not a lower ingredient
Thousand Oaks, California
Your employees are cheating you and me
Your Avocado, corn salsa is not as good as you stated to be!!
Now mostly a lot better of junky corn and oil, very little of everything else!!
I am a very fair, honest, and logic critic; please pay attention. If you fix this, I get happy and satisfied and YOU WILL BE MORE SUCCESSFUL.
Lida Nourani
lidanourani@***.com
805-338-****
Please call with your identification name on the call that is coming through. I get a lot of calls
Thanks
User's recommendation: Make the changes, you know how to fix it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Corona, California
Rotten food
On Thursday, February 16, I stop by your restaurant in California Fish Grill on Magnolia Avenue in Riverside California. Ill order the salmon and another type of fish combination to go.
I pay $16.60 and I put it in the fridge when I got home. I try to eat it on Friday the next day for lunch And the food smell bad I did not want it to eat that food with the fear that I might get sick. Who knows what the *** was wrong with the food this is my first visit and years I have visited the store and Anaheim Hills and Irvine and orange county would have no problems , on the other hand I enjoyed eating there with my family.
Would you please let me know what you guys can do or call my cell phone 562-309-**** Victor Iglesias I still have the receipt. Thank you.
User's recommendation: Make sure whatever you order it smells OK even if you take it home or eat it the next day smell it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Meal not fit to eat
i ordered the catfish fried with fries and brussel sprouts and the kale slaw the fish was badly over cooked to the point that it was very burnt i took pictures and the brussel sprouts were also burnt. the fries and the kale salad was the only thing that was half decent
- Staff friendly clean
- Food not prepared to order burnt
Preferred solution: Full refund
User's recommendation: check your order before u leave
Cupertino, California
Complaint
Most frustrating experience in a food place. My experience was extremely disappointing, unpleasant and angered me a great deal.
I live in San Francisco and traveled to Walnut Creek to celebrate our dearest friend who was celebrating his 91St birthday yesterday, Tuesday, February 7, 3023.
I wanted to surprise him who is recuperating from a medical surgery and specifically requested Fish & Chips with Cole Slaw.
WITHOUT FURTHER ADIEW, All my ordered food, including his favorite meal of Fish & Chips with sides of coleslaw were missing!!!I truly trusted your staff since they bagged & twisted sealed the plastic bag to go.
In addition, I ordered the pricey Hawaiian combo & Branzino with upgraded sides. Overall I am extremely disgusted and I immediately called the Walnut Creek location and was told & frustrated with everything! Customer service is unacceptable. I was embarrassed when my friend asked for the chips (French Fries) & coleslaw, the rest of food were no longer appetizing due to the mistake and lack of good quality customer service.
Please please I need you refund me. I cant find my receipt but I purchased these food items in person between 11:35am to 12:15pm in Walnut Creek.
Please contact me ASAP!! Thanks
You have to return the food for a refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burbank, California
Is the fish grill in Burbank terrible customer service my first time ordering food there the fish was good but I left zero tip
I called there today around 11.20am and they took for ever to answer and then they had me on hold for almost 7 minutes and then I asked if I could make an order and put back on hold and then the same person answered again and switched me with another person and was finally able to place the order I also asked the person who took my order what kind of veggie they had and he said zucchini only then I get there and they also *** grilled asparagus and I said to the person that I was paying for my order and I mentioned do you have asparagus and he said yes and I said can I change my veggie and he said that my order was ready and I think that is not good service I was happy with the fish but not the service I left no tip
- Fish is good
- Customer service
Preferred solution: Nothing I just hope they learn how to be better
Burbank, California
Food was good customer service is terrible
Employees are terrible with customer service take for ever to answer phone and not good with first time customer I was on hold for over 6 minutes and then still couldnt take my order he transferred me and the next person took my order I asked what vegetables they had and told me only zucchini and when I went to pick up the food I noticed there was a advertisement of grilled asparagus and I asked the person that I was paying if I could get the asparagus instead of the zucchini and he told my order was already done
User's recommendation: Don’t visit the Burbank restaurant
Irvine, California
Have tried Corporate offie and no respose for one week robot sick?
I ordered giant shrimp skewers plate plus an extra skewer! When I got my order and asked why the extra was not giant shrimp the person referred me to the manager ( I think her name is Erica who has zero people skills) she proceeded to argue that the order is correct!
I repeated my order of giant skewerplate plus 1 extra and she continued to argue with me! We were celebrating my brothers birthday and that was one of 4 rude things from her!
Then (even though Im elderly I have tried for a week to contact your corporate office and no one got back to me! Dont you care?!
User's recommendation: Change your”damn the customer policy “
Canoga Park, California
Have tried Corporate offie and no respose for one week robot sick?
I asked to be called about an incident at your Irvine restaurant AND no one had the courtesy to call
User's recommendation: Don’t go to Irvine Fish and Grill
Companies Similar to California Fish Grill
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
You need to contact them directly.