California Customs Collision Center
California Customs Collision Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
California Customs Collision Center has 2.9 star rating based on 2 reviews; consumers are mostly neutral and cite high price levels while valuing reliability and location.
Key Takeaways for Future Customers
- Expect fast repairs and thorough cleaning on some jobs; check California Customs Collision Center reviews for mixed experiences.
- Verify warranty terms and get estimates in writing before authorizing work.
Negative Feedback / Risk Areas
- Recurring customer complaints about the lifetime warranty not being honored and disputes over responsibility for damage.
- Concerns about high pricing and customer service responses when billing or refunds are contested.
Positive Feedback
Several reviews praise excellent same-day repairs, provided rides, and careful vehicle cleaning after service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
California Customs Collision Center has 2.9 star rating based on 2 reviews; consumers are mostly neutral and cite high price levels while valuing reliability and location.
Key Takeaways for Future Customers
- Expect fast repairs and thorough cleaning on some jobs; check California Customs Collision Center reviews for mixed experiences.
- Verify warranty terms and get estimates in writing before authorizing work.
Negative Feedback / Risk Areas
- Recurring customer complaints about the lifetime warranty not being honored and disputes over responsibility for damage.
- Concerns about high pricing and customer service responses when billing or refunds are contested.
Positive Feedback
Several reviews praise excellent same-day repairs, provided rides, and careful vehicle cleaning after service.
Turn one complaint into a collective action
District 2, Louisiana
2014 CHEVY SILVERADO TRUCK FRONT BUMPER REPLACEMENT
- - Parts were ordered ahead to cut downtime.
- - Repair was excellent.
- - Furnished a ride home.
- - Washed and cleaned inside the cab.
- - It earns top rating among shops.
1. ordered parts in advance to save downtime. work truck
2. Excellent Repair in one day
3. Furnished a ride home
4. Washed and cleaned inside cab.
5. Would give the highest rating of any repair shop used.
- Very good service
Harvey, Louisiana
Lifetime Warranty wasnt honored
- - The trunk leaked after their repair.
- - They won't honor the lifetime warranty and offered only that my husband come by to look at the damage.
The building looks fancy but they do shoddy work. I brought my vehicle in there after it was hit.
I was hit in the back. The trunk started leaking. Honestly, I cant say that I remember exactly when the trunk started leaking but it wasn't until after they "repaired" it. They give a lifetime warranty but trust and believe that they are going to find every way possible to back out of it.
First they tried to tell me that the car was declared a total loss so that's why the trunk was leaking. Really???? Now I took another car there that was declared a total loss maybe a year earlier but the car that's there now IS NOT. And if the car you're looking at now was declared a total loss you know darn well you would've done more to repair it than the $1600 receipt says because you are expensive!!!
Nice try though. So after they weren't able to wiggle out of the "lifetime warranty" that way they told me that the car was hit before I owned it. Hold on, now that I remember, they first suggested that it was damaged after they made their repairs. To which I say well that's impossible because that was the last wreck I was in.
Then they proceeded to say that it was maybe hit before I owned it. Funny thing that if it was hit before I owned it, I had never experienced the trunk leaking before you touched it. I guess I should have contacted the previous owner to find out who fixed it then. Bottom Line is this, THE TRUNK WASN'T LEAKING BEFORE YOU "REPAIRED" IT.
NOW YOU'RE TRYING TO BACK OUT OF THE LIFETIME WARRANTY. They had no intention of honoring the Lifetime Warranty. I believe their plan was to bounce around until they found an excuse they were happy with.
The only restitution they offered was to have my husband come by and look at the damage. At this point I'm like ok wow yea let me come pick up my vehicle ...
- That they refused to honor the lifetime warranty
Preferred solution: Deliver product or service ordered
Companies Similar to California Customs Collision Center
AAA Roadside Assistance
“waited three hours and was glad I was home. the battery needed to be changed. that went well. I was told...“
Hoover and Sons Auto Repa...
“My experience was not good at all. I took my car here to have my transmission serviced. After the boss...“
Furniture Care Protection
“Purchased a warranty on may 9, 2023 for a 5 piece leather sectional, love seat is sunken in and starting...“
Fidelity Warranty Service...
“I was sold coverage at Crain Kia in Fort Smith AR in October of 2024. I have requested info and...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.