Doorpro

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#3148493 
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Poor assistance and business practices

1.0
I have been a licensed contractor for many years now and never have I not paid my license fees on time. However, this year i didnt receive a renewal form in the mail, email or even a phone call and I should mention that I have been very sick with COVID-19 so I quite honeslty wasnt looking for a renewal and as usual have always figured that It will arrive when it's time. Anyway, I finally realized a couple before weeks that the time was getting close and I had not received anything so I sent a letter explaining that I hadn't received anything and that I have been sick along with a renewal check of $450.00 It's been a couple of weeks and I have just received a letter now telling me that my license has expired and that it will now cost me an additional $225.00 for a total of $675.00 to renew said license and yes that's a 50% penalty for something that is their fault but what could I do and on top of this all there was an additional charge of over $20 for the CC transaction. Quite frankly, this is criminal by a state run entity and I couldn't even get in touch with a representative over the phone to eplain my plight.
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Loss:
$225
Pros:
  • Very few
Cons:
  • Have done nothing for me but over charge

Preferred solution: Price reduction

User's recommendation: I have no idea what t say about this to anyone else as I'm sure that I'm not alone and in a time where work has been almost stopped because of COVID-19

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1
2 comments
#2102696

Leave you having Covid out of it. Useless info.

I also have a state license and am well aware to renew online early. Don’t use Covid and the mail as an excuse.

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2 1
#2102820
@PissedConsumer2102696

They're just the facts!

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Doorpro

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker San Diego, California
#3148465 
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Unfair business practices

1.0
I am and have been a licensed contractor for many years now and have never missed renewing my license. However, this year because of COVID-19 I didn't get a renewal form mailed to me or even an email or call (they have all on file) o a couple of weeks before the renewal I mailed a letter to the CSLB with a renewal payment of $450.00 only to be told in a letter that they now send that my license is now out of date and that It will be a further $225.00 to renew it, yes that's 50% more for a total of $675.00 plus over $20.00 fr the CC payment. So I now have had to pay almost $700.00 to allow me to work which I haven't done is a while because of being sick with COVID-!9 and there was no way to call and appeal this criminal act by a state run enterprise.
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User's recommendation: I have no idea what advise to give to others running up against the CSLB

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Daniel V Fpo
#2946631 
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I wanted information about a state contractor.

2.3
California Contractors State License Board - I wanted information about a state contractor.
I have some work going on at my house. Safe Step is installing a shower that has taken 24 weeks and theyve spent seven days here. This job was supposed to be done report 10 weeks and it was supposed to take a couple of days. The job has been done that is unacceptable to me. I wanted to find out what I should do?
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Preferred solution: Price reduction

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Anonymous
map-marker Temecula, California
#2554343 
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File complaint

1.0
Unfinished work,poor quality and was paid in full . Never once looked at engineering drawings.Feel over charged for work done.
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User's recommendation: Do not use ,poor workmanship and reliability

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hhmjr
map-marker Lafayette, Louisiana
#283300 
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Tom Hill at Contractor Supply - Harrasment

Threatened to come to my state and take care of me if i didn't buy from him....I say come on down big boy. WHAT A ***!! He had nothing i wanted, he refused to hang up and kept calling back when i did. this company has been doing this for years and are progressively getting worse. Most people buy just to get them off the line, i refuse to be intimidated by this and actually would love to meet this *** face to face, we kind of have way of dealing with his type down on the bayou. Starve them out, don't buy from them
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