California Chicken Cafe Reviews

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Issue: Credit Card

Issue: CCC is holding on to my credit card info without my authorization which is against the law. Pls call Robin Smith at 310.409.9730 to discuss. Thx

User's recommendation: Ensure ur CC is not being saved without your permission.

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ID
#3131040 Review #3131040 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • To hard to contact with isauea
Preferred solution
A call back

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New Reviewer

Food poisoning

Yesterday I bought my lunch at California chicken cafe and me and my daughters got food poisoning, we are very sick , I emailed and called and the person that talked to me on the phone simple hang up the phone in my face . No answers to my email . Awful customer service police .
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ID
#2368964 Review #2368964 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$35
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Chicken scraps

California Chicken Cafe - Chicken scraps
California Chicken Cafe - Chicken scraps
California Chicken Cafe - Chicken scraps
California Chicken Cafe - Chicken scraps
I was supposed to get two thighs and instead received a chicken carcass!!!

User's recommendation: Check your order.

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ID
#2216807 Review #2216807 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Potatoes are delicious
Cons
  • Give you chicken trash
Loss
$12
Preferred solution
Full refund

Make sure you check your order before the driver leaves.

I am very upset with the Encino store. This is the 3rd time that they have forgotten something in my order and mind you I'm ordering catering for an office meeting. They tell me I can pick it up or they can give me a credit. Neither, I paid for $35 for delivery AND I have to go pick it up. Very unprofessional. They say they don't have anyone to delivery it but they did the first 2 times. I'm literally right down the street. All those people working there, I know someone could have brought it. Like I said they made a way twice. They need to triple check orders before delivering.
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ID
#1805388 Review #1805388 is a subjective opinion of poster.
Location
Plymouth, Minnesota

California Chicken Cafe Food Service Review from Los Angeles, California

California chicken cafe in Westwood used to be great suddenly under new management it has really deteriorated, We ordered several sides one of which we did not get till 20 minutes after we had been served our chicken, When I asked for a refund they acted like it was a big deal and it was my fault and they were doing me a favor Not good customer service at all California Chicken Cafe in Westwood CCC used to be one of the best restaurants around for its price range
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1 comment
#1322604

same here... they are the worst for service and they really dont care.

ordered food, stated it would be ready at a certain time. came 10 min after it was supposed to be ready and it wasn't.

still waited another 20 minutes, then called my name and gave me a bag only to discover that it wasn't my order. begrudingly i drove back and they said you "took the wrong order" like it was my fault and stated my order was on the shelf

ID
#795576 Review #795576 is a subjective opinion of poster.
Location
Los Angeles, California
Reason of review
Poor customer service

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