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My current home loan is financed through Caliber Home Loans; not by choice, that's just where the chips fell when I purchased my home. I decided to shop around when it was time to refinance, and included Caliber as one of the options, as they said they could match or beat any other lender's offer. I decided to go with Caliber after many discussions with a loan officer out of their Irving, Texas location. After agreeing on terms, the loan officer...
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1.2
#1014297
Very disorganized and unprofessional. Failed to pay my home insurance premium on time and then after I refinanced my house with Quicken for a better rate and service made the payment early for my property taxes the day before the new loan closed and the demand was already in for final payoff. Escrow paid the property taxes as expected and then Caliber sat on my escrow refund for 2 months after they received it from the county. Claimed they never...
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Anonymous

Anonymous Citi mortgage ain't that great either

1.0
I didn't like
  • Attitude
  • No way to contact a supervisor or manager directly
  • Refusal to let me speak with a manager
#1008975
OMG - these guys hit you with enormous bogus charges. I had a loan modification in place with my previous lender. Caliber bought the loan and immediately hit me with expensive charges (who ever heard of weekly drive by home inspections at $250 each). They denied that I had a trial loan modification in place and immediately went for foreclosure. I bailed out the loan but at the expense of many unsubstantiated charges and expenses. These guys are...
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1.0
#1007735

Short Review for January 28, 2017, pc_payment

#998880
1.0
They refused to work with us at all. Added ins to our mortage. Adjusted our payment for 6 months. After that they ask us to pay back 32.000 due to the adjustment. We ended up losing our home after 26 years of ownership. I hate them. We will be filing suit as soon as we find an attorney. Louisville ky
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Caliber Home Loans Loan Review

#998390
Our loan was transfer to Caliber from Wells Fargo the loan at Wells Fargo was paid but WF refuse to give credit for all payments. The loan at WF was 27,000 now it has got up to 70,000 I have contacted a lawer.
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Caliber Home Loans Loan Modification Review

#996926
Tried for months to get loan modification,they kicked us out of house which had approximately 60 equity ,with a special need child i hope they get what they did to my family
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Short Review for January 04, 2017, pc_payment

#985141
1.1
I can never get through to them and had setup automatic payment. Found out after 2 months that it was not going through
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I refinanced with a different bank, sent Caliber their check. They respond with a shortage in payoff amount, claim they sent the check back and want additional funds. Now nobody including Caliber knows where the check is and NOBODY at Caliber can tell me anything useful. They spin me every time I call. DO NOT DEAL WITH CALIBER THEY WILL CHEAT YOU. BUNCH OF CROOKS. What kind of company sends a large check through the mail without a tracking...
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Please avoid Caliber at all cost! They are very hard head! They are willingly to admit and to say 'I am sorry' at customer's expense! A reps from the escalated department by the name Debra, as a manager confirmed that my late fees for insufficient has been waived and I still don't a credit yet!
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Anonymous

Spitfire Wonderful...I'm being sarcastic. I have been trying to pay my January mortgage since December 28th and it keeps getting kicked back by their site. Customer service was ext...

1.1
#990204
They or there sleazy reo agent reneged on their cash for keys offer Agent name is chris rattway hudson fl My name is mattmcgettrick I was a tenant of 12518 white bluff rd hudson fl 34669 property you bought back at foreclosure I was promised 3000 for cash for keys you lied My phn 813_508_1617 Im obtainting a lawyer you and your reo are liars
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Anonymous

Anonymous Same thing has happened to my parents in Arizona. They were offered a Deed in Lieu Foreclosure but case was closed and my parents are now out of a home with no financial comp...

Anonymous

TheUnrealDonaldTrump Cash for keys? you were a tenant? why were you extorting money on a house you did not own? let me guess. you stop paying the rent years ago. did it not occur to you that ...

#988898
Too much to write but my husband and I tried for over eighteen months to resolve an ongoing issue with Caliber in which we felt like they were refusing to protect our personal information and thus potentially making us vulnerable to identity theft. Fed up we contacted the FTC and filed a formal complaint which can be done online. The FTC then formally opened a complaint against Caliber in which Caliber had to provide a written response to the...
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1.0
I didn't like
  • Lack of follow through
  • No way to contact a supervisor or manager directly
#988821
I was in the process of refinancing with them, started 9/2016, I was quoted at 3.75% with closing cost just under 6K, I paid my appraisal fee which happened a few weeks later, then silence, no communication until 12/6 telling me they needed me to sign 1 more piece of paper, thank god I looked at it as my rate increased to 4% with closing costs over 18K. no joke I made at least 20 calls, people just told me that they could not talk to me. finally...
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Anonymous

Anonymous There is more to come if you are decided to go with them! They hold up the process until the very end when you are running out of time then they will act like a rescuer! My ...

All at one time literally the same day I received Mail from both Wells Fargo and Caliber. Saying that wells Fargo sold my mortage to Caliber, of course I'm confused because documents from Allegheny County that our mortgage was satisfied. We were in bankruptcy at the completion of the bankruptcy the house would be paid for. I immediately contacted them which started four months of trying to get the documents to the proper staff I was spun and...
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1.0
#978161
These posts aren't lying. Company definitely has an attitude. Here's what one of the reps emailed me (see below). And please be aware that you'll spend days waiting for a reply, once in a while they may give you a reason for delay like how I was told by the agent that he was in training. You will be neglected. You're not important to them. Email from Siam Maxie at Caliber: I may have been prone to do that but it’s the way you come at me (instead...
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