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CalExotics

CalExotics

calexotics.com
What is your customer experience with CalExotics?

CalExotics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CalExotics has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied with product quality, website and customer service; pricing is described as high. CalExotics reviews mention warranty and return troubles.

Key Takeaways for Future Customers

  • Expect mixed experiences with product reliability and support when researching CalExotics.
  • Check warranty and return policies before purchase to avoid refund issues.

Negative Feedback / Risk Areas

  • Recurring CalExotics customer complaints cite difficult returns, poor website experience, and inconsistent customer service.
  • Reports mention product failures and concerns about refunds and replacements.

Positive Feedback

Some customers praise helpful customer service and product satisfaction when issues are resolved.

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Media from reviews

CalExotics - This company is rude and kinda stupid
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Andrea H Ejn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company is rude and kinda stupid

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AI Highlights
  • - Gift is egg-shaped; returns aren’t allowed.
  • - It's misshapen, heavy, and not fast.
  • - Return to the manufacturer for credit or replacement.
CalExotics - This company is rude and kinda stupid

I got a gift, and it was shaped like a huge egg, so they won't let you return or exchange it. All you would have to do is return it to the manufacturer and get a credit or new items in its place.

But if we don't tell you things, how would you know? This thing is misshapen, heavy, and not fast at all. Just return it clean and turn it into something else. Why make things harder than they have to be?

I want my money back or something better. Happy birthday to my wife and me.

Loss:
$60
Cons:
  • Too heavy and they are disrespectful on my birthday

Preferred solution: Full refund

User's recommendation: Do not buy this item its very unsatisfactory.. This company is will be filing a suit because you messed up my birthday and we are out $40 bucks

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1 comment
Customer Service1994

Hello! We are so sorry to hear about the issue you are having.

Please send us an inquiry https://***/contact-us/. Our customer service representative can assist on this matter.

We look forward to hearing from you soon to resolve this issue. Thank you!

Mattia Ica

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great customer service

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This company is my favorite by far! Their products are amazing. & if you do have an issue, the customer service person will take great care of you!

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Shi Swo

Return

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AI Highlights
  • - The bunny mini vibe only powers on while charging.
  • - Purchased via a third party; Walmart offers no returns; 1-year maker warranty and replacement.

I purchased 3 speed teaser bunny mini vibe and from the get go I thought I was acting strange for starts after charging it only stayed active for maybe 10 minutes So I then charged it I think the following day bc I have other toys and so I just brushed it off well I second or third day after receiving it I put it on the charger and same thing but whole it was on charge the light was very dim and then I let it sit for an hour 20 minutes and when I powered it on the light became very bright and started flashing like it was still on charge and then it shut off so I then put it back on charge and it turn on and the only way It will power on is if it is on charge.. I just stashed it in my lingerie drawer and pushed it to the back and kinda forgot about it..

I went on Walmarts site and seen where they do not offer returns and so I got really discouraged like well damn and then a few weeks later I was like well actually was Walmart did not sell it to me I purchased it through a third party so when I contacted them they informed me that my purchase should be under a 1 year warranty with you guys the actually makers. I believe it was purchased in March but anyways they sent me all transaction info to get my replacement..

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2 comments
Guest

They are great about sending replacements! They will take great care of you!

Guest

So if they sent you info on how to get a replacement, why did you rate them only one-star?

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