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Caleres

Caleres Reviews

www.caleres.com
What is your customer experience with Caleres?

Caleres Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Caleres reviews show a 3.0 star rating from 2 customer reviews, with consumers mostly neutral and a 50% favorable / 50% unfavorable distribution. Reviewers value customer service and discounts; price level reported as medium.

Key Takeaways for Future Customers

  • Expect mixed Caleres reviews and moderate pricing when evaluating shoes and offers.
  • Contact customer service for returns and ask for return address details for brand returns like Stuart Weisman.

Negative Feedback / Risk Areas

  • Customer complaints about lack of phone response and requested physical phone call not fulfilled.
  • Returns and clear mailing address for refunds or exchanges are unclear to some customers.

Positive Feedback

Products described as beautiful; reviewers highlight customer service and discounts as valued features.

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Media from reviews

Caleres - Need to return Stuart Weisman shoes
Caleres - Need to return Stuart Weisman shoes - Image 2Caleres - Need to return Stuart Weisman shoes - Image 3
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Breandan Gpb
map-marker Boston, Massachusetts

Need to return Stuart Weisman shoes

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AI Highlights
  • - Requests the correct mailing address to return unworn Stuart Weisman shoes in the original box with bags via FedEx; they do not fit.
Caleres - Need to return Stuart Weisman shoes
Caleres - Need to return Stuart Weisman shoes - Image 2
Caleres - Need to return Stuart Weisman shoes - Image 3

I just want the address to return a pair of Stuart Weisman shoes never worn but do not fit they are in the original box with the shoe bags. Just need the correct mailing address and I will return them

Fedex.

The shoes are beautiful but do not fit me

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Michael N Nls

Please respond with physical phone call, thank you

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I've been in the wholesale retail business all my life. I would prefer a physical phone call at 412-706-****. My name is Michael Naujelis.

Cons:
  • Your corporate response

Preferred solution: Recognition from one of your employees, management staff in your Monaca, Pennsylvania store,. I’m sure if I had a complaint you would respond quickly.

User's recommendation: Are you in anyway associated with famous footwear?

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