Calendly
Calendly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Calendly has a 1.8 star rating from 8 customer reviews and overall sentiment is negative, with recurring reports about billing, refunds, subscription cancelation problems, poor customer service, and recent iPhone app issues.
Key Takeaways for Future Customers
- Check Calendly reviews and confirm cancellation and billing policies before subscribing.
- Expect limited phone or live support; plan for subscription management without quick human help.
Negative Feedback / Risk Areas
- Repeated customer complaints about inability to cancel accounts and unauthorized charges.
- Frequent requests for refunds and frustration with billing and subscription handling.
- Poor customer service responsiveness and problematic iPhone app updates.
Positive Feedback
Some users find Calendly useful for scheduling frequent, varied appointments despite concerns about price and website functionality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Calendly has a 1.8 star rating from 8 customer reviews and overall sentiment is negative, with recurring reports about billing, refunds, subscription cancelation problems, poor customer service, and recent iPhone app issues.
Key Takeaways for Future Customers
- Check Calendly reviews and confirm cancellation and billing policies before subscribing.
- Expect limited phone or live support; plan for subscription management without quick human help.
Negative Feedback / Risk Areas
- Repeated customer complaints about inability to cancel accounts and unauthorized charges.
- Frequent requests for refunds and frustration with billing and subscription handling.
- Poor customer service responsiveness and problematic iPhone app updates.
Positive Feedback
Some users find Calendly useful for scheduling frequent, varied appointments despite concerns about price and website functionality.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Seattle, Washington
No customer service
Needed to cancel an event. Unable to locate how. No way to get help in time before appointment started.
User's recommendation: Find a company that has customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to cancel my account. I have not used the service this month at all. I no longer work for the company which used your service and I need to cancel. My name is Peter Daley
I'm sure you offer a great service, but I am no longer with Global Life Health Insurance and I will not be needing your service. Would you please help me to cancel this service?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMessed up a meeting of mines!
By switching the settings from EST to PST with no warning that this would happen, it created an unpleasant experience. This had never happened before.
Preferred solution: Full refund
User's recommendation: What is their customer service phone number?
Traverse City, Michigan
Terrible Support! Completely unusable!
Unable to cancUnable to cancel account.el account.Unable to cancel account.Unable to cancel account.
User's recommendation: Do not use!
No direct contact
... .
.. . .. .
...They could ha.
ve proper contact centre discussed in the way it runs things . No way ...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscriber has died
My husband loved Calendly but he has sadly died Sept 8, 2024. I dont have his login password and I need to cancel his subscription.
Please help me.
Keith taught languages on line and used Calendly to have students schedule their next class. This worked wonderfully for his private students.
User's recommendation: I would recommend this to people who have to schedule a lot of times that are not specifically set
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Windsor, Colorado
They don’t offer zero. I paid $300 for a consultation with a renowned psychiatrist. Kindly came up for my scheduling and only offered 30 minute options.
I paid $300 for an hour consultation with a renowned psychiatrist, Raymond A Moody, and Calendly only offered 30 minute options. I was not allowed to do more than one.
Turns out Raymond Moody has retired.
I would like a refund and its impossible to reach anyone regarding this.
Unless they contact me and offer me a refund, I would not do business with them. I also had a warning that they would possibly erase my whole calendar.
User's recommendation: Maybe do zoom instead!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible latest iPhone app update
I just logged in this morning to Calendly and as I always do, I send a text message to each of my clients, reminding them of our appointment, giving them my cell phone number, and verifying the address of their home. I do on-site garden coaching sessions.
As of this morning in the latest release, I can no longer click the phone number and add it to my contacts or even copy the phone number. I also cannot copy the address of the persons home to put it into my GPS or paste it into text to verify it with my customers. Calendly clearly released an update where they did not run the new release past any customers. I also tried to connect to their support chat today and it kicked me out three times for no good reason.
I finally got in and was told that they will put my request on some future bill release which does not help. It does not take very long to add the feature of copying something to a clipboard, and they shouldve done it immediately.
User's recommendation: There are much better scheduling apps out there and I have been frustrated for about six months, but today’s release is really just showing that they do not value their iPhone app customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO WAY TO CANCEL
I subscribed to Calendly via my previous job. I no longer have access to that email address BECAUSE I GOT LAID OFF.
I was assured by HR that they would cancel that subx and they HAVE NOT so since December of last YEAR I have been charged every month. So "resetting a password" is NOT AN OPTION because I CANNOT get into my NON EXISTENT email address. I WILL NOT SCHEDULE A DAMN ZOOM CALL TO GET THIS *** TAKEN CARE OF.
I want a phone number, I want someone with a PULSE to answer my questions. This is COMPLETE ***
- Imaginary
- Invisible
- Non-existent customer service
Preferred solution: Full refund
User's recommendation: DO NOT USE CALENDLY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling - URGENT
We have one Calendly account and it is the Free Plan :
Note on this account reads: You are on the free plan.
I received an email: Sending over a quick reminder that your Calendly subscription is set to renew in 7 days. Professional Yearly $144.00
No contact or account info was included.
I spent close to an hour with the chat bot with no outcome and no human.
Pissed Consumer sent the email for me and I received a response almost immediately ...
from a bot! Still no solution.
Preferred solution: Full refund
User's recommendation: Find another option -not worth the hassle.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDIsputed charge
I Have not had problem remedied, I will probably just pay the charge and close that particular credit card.
I have not used Calendly in over 2 years and received a $144 charge on my credit card. I would like to dispute this and am unable to contact via phone to resolveDisputed chargeDIs.
- Watch subscription long after you stop suing calencly
Preferred solution: Full refund
User's recommendation: Keep eye on yearly subsscrition
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charges / unable to cancel / refund
Just received an unauthorized charge. Unable to reach a live person.
Their prompt system for customer service is not helping.
I do not have login credentials. Please help!
Preferred solution: Full refund
User's recommendation: Be wary
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