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Cajun Grocer

Cajun Grocer

www.cajungrocer.com
What is your customer experience with Cajun Grocer?

Cajun Grocer Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cajun Grocer reviews show a 2.3 star rating from 1 review and mostly dissatisfied customers; reviewers praise the website but cite high prices, poor packaging, shipping problems, wrong email communications, and weak customer service.

Positive Feedback

Customers value the website experience and ordering interface.

Negative Feedback / Risk Areas

  • Frequent Cajun Grocer customer complaints about packaging and missing dry ice causing thawed seafood.
  • Reports of unresponsive customer service and incorrect email notifications.
  • Damaged or contaminated items on arrival and concerns about refunds and resolution.

Key Takeaways for Future Customers

  • Expect potential shipping and packaging risks; verify order tracking and emails promptly.
  • Be prepared to follow up on customer service for issues and inquire about refund options.
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Richard K Wtb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Get email corrected

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AI Highlights
  • - No one is responding to me.
  • - Shipping and payment info is sent to the wrong email.
  • - Please correct this and resend emails to my address.

No one is responding to me. You are sending all the shipping and payment information to the wrong email address.

My email address is richarde1919@***d

Please correct this ASAP and resend all the emails to my email.

Preferred solution: The emails needed to confirm my order, and emails concerning shipping information!

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Anonymous
map-marker Scottville, Michigan

BUYER BEWARE!! Many bad reviews online!! Terrible company!!

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AI Highlights
  • - Ordered 5# shrimp, 5# alligator tenderloin, and seasoning.
  • - Packaging damaged; spilled; no dry ice.
  • - I washed items and cooked early; company apologized.

I would give them zero stars if I could. Ordered 5#shrimp, 5#alligator tenderloin, Crawfish/shrimp boil seasoning in package.

No dry ice in Styrofoam box. Shrimp and alligator was thawing out when I received product and the seasoning package was damaged/opened and the contents of the seasoning was all over other products and the inside of the container when I opened it up. What a mess, seasoning caked all over. I had to wash everything, and then I had to cook up the whole order days early because after washing and being partially thawed when delivered I had no choice.

Plus had to go to store and purchase more shrimp boil seasoning. I contacted the company and questioned their packaging procedures, because even I can see there was no thought involved in the consequences of the large frozen items rolling around and damaging the fragile item. Come on people... this is packaging 101.

Their response " I apologize for the inconvenience unfortunately this does happen in transit. We do our best to make sure this does not happen". Sure you do, a two year old could have done a better job! and what about NO DRY ICE!!

to keep product frozen in transit? I should of checked the reviews on them, many.. many.. BAD!!

reviews. Well here`s another one to add to the growing list.

Preferred solution: Let Karma take it`s turn on this terrible company

View full review

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