Anonymous
map-marker Houston, Texas

Customer service sucks on this restaurant

This happen twice on the same person on this cafe, so nobody can tell me I did not give them a chance. I also work in retail so I know how it is that sometime you just get a bad day at work but not to the middle age Hispanic worker on this cafe it looks like everyday is bad day for him the first incident with him is he messed up my order and when I ask him nicely why I did not get the right order he rudely told me I did not order the right one and that I owe 50 cents more than my original order I said its ok I will pay the difference but what tick me off is he starts smirking at me while he is talking in spanish to his co worker it pissed me off so much that I just lost my appetite .

So for awhile I avoid going to Cajun cafe although I like their smoothies panda express offers variety of Chinese food too so I'm okey. But I don't know what get to me that I decided to go back and give them another try same middle age Hispanic person help me he is just not a happy person to deal with and when I ask him if I can have a extra cup for my son he laughed at me & I thought he was joking so I smiled and ask him for a extra cup then he told me he can do that I told him I need a cup because I'm just coming out of a cold and I'm sharing my drink with my 9 yr old then he told me its against the law so I confronted him since when its against the law to share a drink that I bought with my money all I'm asking you is a extra cup the people behind me told him to pls.just give me a cup and he give to me irritatedly I am not very happy with this place and I will tell everyone I know about this bad experience and to stay away from this place the food is decent to be fair but the people that works there make a lot of difference and giving this place a bad reputation I look at their receipt and I did not see any number to call to file my complaints.

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1 comment
Guest

*** little mexican *** these days

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