Cairns R Us
We are grateful to the Kienlen's for our wonderful puppy!
The Kienlen's are professional, responsible breeders. Munchkin is a therapy dog and goes in hospitals and nursing homes to cheer up the patients and staff.
She has a routine of going on her own to each door and walks in a few steps. If the patient encourages her, she proceeds and allows the patient to pet her. If they are not interested, she leaves and proceeds to the next room. We never taught her this, she is just sensitive and well balanced emotionally.
All our dogs have been wonderful, but she is the very best! Even our vet commented - "you really got a great dog this time." I don't know why those people are ranting so. After all they got their money back. Some people are just trouble makers.
We are truly blessed that we found the Kienlen's. the Cairn puppy that we purchased from them is - hands down - the best dog we have ever owned.
She is nine years old now and we have never had any problem whatsoever. She is smart, loving, friendly and she sleeps with us every night.
CAIRNS R US STARKE, FL SOLD ME A SICK PUPPY!
FALSELY REPRESENTED HER GUARANTEED WELL PUPPIES AND SOLD SICK PUPPY.. I PURCHASED A 6 WEEK OLD CAIRN TERRIER PUPPY DEC 30 2011. IN LESS THAN 24 HOURS HE WAS EXPERIENCING SEVERE BOUTS OF DIARRHEA, NOT EATING, GAGGING, CHOKING. HE VOMITED UP A 6" ROUND WORM. SHE ALSO TOLD ME IT WAS PROBABLY THE SPAGHETTI HER HUSBAND GAVE THE PUPPIES THE DAY BEFORE I PICKED HIM UP. SHE TOLD ME AT FIRST IT WAS STRESS.. BEFORE THE WORM INCIDENT... THEN IT WAS SPAGHETTI I WAS SEEING. SHE TOLD ME SHE WOULD PREFER IF I GAVE HIM BACK SO SHE COULD TAKE HIM TO HER VET IF SHE NEEDED TO. ANOTHER REASON WAS IF I WOULD BE MORE COMFORTABLE GIVING HIM BACK..I WASNT COMFORTABLE ABOUT GIVING HIM BACK NOR WAS I COMFORTABLE ABOUT BUYING A SICK PUPPY FOR 900 AND THEN POSSIBLY HAVING TO SPEND HUNDREDS MORE. I DROVE 1-1/2 HOURS AND MET HER AND HER HUSBAND AT MCDONALDS WHERE I FIRST PICKED HIM UP...A COUPLE DAYS EARLIER. I WAS UNABLE TO VISIT THE PUPPY AT HER HOME BECAUSE SHE SAID SHE HAD SOME PREVIOUS INCIDENT OR SOMEONE ELSE DID TOO AND SHE NO LONGER ALLOWED ANYONE INTO HER HOME... ALSO HER VET, DR. ART RILEY GAVE THE PUPPIES A CLEAN BILL OF HEALTH AND I GOT A LETTER STATING SO FROM MS. KIENLEN.. NO WORMS, NO FLEAS, NO OVERBITES, OR UNDERBITES, JUST HEALTHY LITTLE BALLS OF FUZZ.. I DON'T KNOW ANY VET THAT WOULD DO THAT, MAYBE SHE JUST TOLD ME SHE TOOK HIM TO THE VET... I DON'T KNOW ANYMORE.... I DID GET MY MONEY BACK FROM HER, CLEARLY THEY WERE NOT HAPPY ABOUT THIS, REALLY, ALL SHE CARED ABOUT WAS HER PAPERS BACK SO SHE WOULDN't HAVE TO SPEND ANY MONEY FOR A NEW AKC FORM. IM HEART BROKEN I LOST MY PUPPY I ALREADY LOVED... I HAD RECOMMENDED HER TO MY SISTER AND I WAS GOING TO BUY ANOTHER ONE. I GAVE HIM BACK SUNDAY EVENING... HE WAS BACK ON HER WEBSITE FOR SALE MONDAY. THEY DIDN'T EVEN SAY THEY WERE SORRY!... NOTHING
FOR SALE MONDAY....
Cairns R Us STARKE, FL. SOLD ME A SICK PUPPY
I purchased a puppy From CAIRNS R US IN STARKE, FL. DEC 2011 FOR 900. I was told by the co-owner CAROL /JIM KIENLIN that the puppies they sold were on ANIMAL PLANET! THERE ARE SEVERAL VIDEOS ON UTUBE. AND THAT SHE HAD SEVERAL FAMOUS CLIENTS, INCLUDING BILLY JOEL, AVRIL LEVINES DRUMMER, JOHN TRAVOLTA LIVES UP THE ROAD AND "HIS" MANAGER CALLED HER FOR A PUPPY, BUT THEY WERE "OUT OF THEM AT THE TIME". ALSO BURT REYNOLDS MANAGER CALLED BUT SHE SAID HE WAS SUCH A *** SO SHE WOULDNT LET HIM PURCHASE A PUPPY FROM HER... HE WAS LUCKY! SHE GUARANTEED me they had NEVER had a problem with ANY of their puppies/dogs. Gave me several referrals, even the Vet she took them to Fri. Dec. 30th 2011 gave all four puppies they sold a Clean Bill of Health. Clearly stating they had NO WORMS, ETC. MY PUPPY THREW UP A 6" ROUND WORM YESTERDAY He had severe diarreah and stopped eating, SHE SAID IT WAS NO BIG DEAL! IN FACT SAID HER HUSBAND JIM HAD FED THE PUPPIES SPAGHETTI BECAUSE THEY RAN OUT OF RICE.. SO THAT WAS PROBABLY WHAT I HAD SEEN IN HIS STOOL. BEFORE I PURCHASED THE PUPPY SHE DID STATE IF THERE WERE ANYTHING THEIR VET OVERLOOKED OR THE PUPPY WAS SICK THEY
WOULD TAKE IT BACK FOR A FEW DAYS OR WEEK THEN RETURN THE PUPPY TO ME AFTER HE WAS BETTER.. That was UNTIL I SENT HER PICTURES OF WHAT HE THREW UP YESTERDAY! She sent me a lengthy email TELLING ME NOT TO TAKE HIM TO MY VET... JUST BEFORE THAT I ASKED HER ABOUT HER PUPPY GUARANTEE..IT STATED I HAD TO TAKE HIM TO MY VET BY TUESDAY JAN 3 but since it WAS A HOLIDAY SHE WOULD EXTEND IT ONE MORE
DAY. AFTER THE PICTURES I SENT SHE SAID SHE WANTED HIM BACK AND WOULD REFUND MY MONEY... IF I DIDN'T FEEL COMFORTABLE WITH THE PUPPY BEING SICK! My husband and I fell in love with the little guy.. WE NAMED HIM JAGGER AFTER A SONG WE BOTH LIKED. I WAS IN
SHOCK THAT SHE REALLY PUSHED FOR ME TO JUST BRING HIM BACK..I WONDERED WHAT
HAPPENED TO HER STATING SHE WOULD TAKE THE PUPPY BACK AND WHEN HE WAS
BETTER RETURN HIM TO ME? I WAS HEART BROKEN.. I MADE THE DECISION TO GIVE HIM BACK TO THEM... I DIDN'T WANT TO BUT WAS AFRAID HE WAS DYING! I SPOKE TO MY SISTER IN LAW WHO IS A VETERINARIAN TECHNICIAN AND SHE TOLD ME THAT THE PUPPY WAS VERY SICK AND TO GIVE HIM BACK TO THE BREEDER OR TAKE HIM TO THE VET THIS MORNING! BY THE WAY WE COULD NEVER VISIT THE BREEDERS HOME BECAUSE THEY HAD A " FEW INCIDENTS" that HAD SCARED HER, AND THEY HAD ADOPTED A NEW POLICY THAT NO ONE WOULD BE ALLOWED TO VISIT THEIR HOME. SO I HAD TO MEET THEM IN A MCDONALD'S PARKING LOT OFF OF 95. AT THE EXIT NEAR ST AUGUSTINE, FL. AND GREEN COVE SPRINGS.. SHE CALLED ME SEVERALTIMES AND EMAILED ME AT LEAST AS MANY TO REMIND ME THAT SHE HAD TO HAVE HIS AKC PAPERS BACK SO SHE WOULDN'T HAVE TO PAY TO GET NEW ONES. BESIDES SHE DIDNT WANT TO MAKE TE TRIP IF I WASNT GOING TO BE THERE??? MY HUSBAND AND I GOT TO ST AUGUSTINE AT 4 PM AND WE SPOTTED THEM
AND PULLED UP RIGHT BESIDE THEM . HER HUSBAND JIM GO OUT OF THE CAR AND M HUSBAND ROLLED DOWN HIS WINDOW.. HE ACTED LIKE HE HAD NO CLUE WHO I WAS.. WE GOT OUT OF THE CAR AND I HAD HER PAPERWORK AND SHE HAD AN ENVELOPE TUCKED UNDER HER ARMPIT.. IT WAS LIKE A STANDOFF AND SHE ACTED LIKE SHE DIDN'T KNOW ME EITHER... SHE WOULDN'T SPEAK TO ME NOR DID SHE SAY SHE WAS SORRY... THEY JUST LOOKED AT MY HUSBAND WHO THEY HAD NEVER MET.. I DECIDED TO BRING HIM ALONG SO HE COULD MEET THESE NICE CARING PEOPLE I HAD JUST ME TWO DAYS BEFOR. I WAS STILL IN SHOCK... THEY COULD CARE LESS ABOUT ME NOW.. MY HUSBAND HANDED OVER OUR PUPPY AND SHE FRANTICALLY LOOKED THROUGH MY PAPERWORK TO MAKE SURE EVERYTHING WAS IN ORDER BEFORE SHE GAVE ME MY MONEY BACK. I ASKED HER IF EVERYTHING WAS OK... I DROPPED THE ENVELOPE WHILE COUNTING THE MONEY BECAUSE I WAS SO NERVOUS BY THE WAY THEY ACTED TOWARDS ME...SO MY HUSBAND COUNTED IT
WE GOT THE MONEY BACK AND AFRAID IT'S COUNTERFEIT. MY HUSBAND TOLD ME AS SOON AS HE SAW THESE TWO PEOPLE HE DIDN'T TRUST THEM! I AM A VERY HONEST AND TRUSTING PERSON SO I FELT HURT, BETRAYED, LOST A PUPPY I GOT UP ALL NIGHT TO TAKE CARE OF AND HE WAS SO SICK ALSO... I THOUGHT I HAD DONE SOMETHING WRONG.. I FELT LIKE I WAS THE BAD GUY. THEY SOLD A VERY SICK PUPPY, SHE SAID THEY WOULD NEVER DO SUCH A THING! I AM IN THE MEDICAL FIELD, I READ ALOT ABOUT ROUNDWORMS AND THEY ARE HIGHLY CONTAGIOUS TO OTHER ANIMALS TRANSMITTED BY FLEAS, THE BREEDER SAID THEY HAD NI FLEAS, AND CHILDREN AND PEOPLE WITH WEAK IMMUNE SYSTEMS ARE AT RISK!! I WAS MORTIFIED BECAUSE THE PUPPY WAS LICKING OUR FACES, IN OUR BED... ALL OVER THE HOUSE. MY LITTLE NEICE WANTED TO VISIT HIM... LUCKILY WE DIDN'T LET HER, PARTLY BECAUSE THE BREEDER DISCOURAGED ANYONE BEING AROUND THE PUPPY FOR A COUPLE WEEKS FOR HIS SHOTS TO TAKE EFFECT. HE WAS ALREADY VERY SICK! THIS IS ONE OF THE WORST THINGS BESIDES HOW THIS HAS HURT ME IS THAT THE BREEDER SOLD A PUPPY TO A FAMILY WITH 3 SMALL CHILDREN! HOW CAN THESE PEOPLE DO BUSINESS IS WHAT I WANT TO KNOW? I AM JUST APPALLED THAT THEY ARE SELLING
SICK PUPPIES AND GETTING AWAY WITH IT! PEOPLE MUST BE AWARE OF CAIRNS R US AKA
LAKESIDE KENNELS IN STARKE, FL.
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I worked for Dr. Mullins for 5 years and the Kienlens were one of the few breeders I would consider buy a pup from. I know one thing is you didn't bring home a 6 week old puppy. They put a lot of love and care into their dog and pups and it showed every time we saw them.
I Don't know what happen to your pup, but I would have gone to the vet. who signed the health certificate.
I really don't know how only one pup out of the litter could be so sick.
I had to add this because the comment above is not credible. The writer states that the dog vomited up a 6 inch round worm.
First how did they know it was a round worm and second, round worms are found in the intestines.
It is virtually impossible to pass a round worm from the intestine up to the stomach, through the esophagus and out of the dog's mouth. You tell me if this is a true story or not.
And you learned this in vet school where?? It certainly is possible for a puppy with a heavy parasite infestation to pass worm in *** or vomit.
I'm a fully licensed Vet & can tell you with absolute certainty that a puppy/kitten can vomit up roundworms. In low-grade infestations where pets only have a few worms they do not normally vomit them up, but when they have a more severe worm infestation I frequently see them vomited up.
I recommend you do a little more research before deciding on the credibility of a source or not since clearly you have no idea of what you are talking about. It is also worth noting that a negative fecal test does not 100% mean that they puppy/kitten does not have worms since worm eggs are only shed in the *** intermittently.
Hi,
This comment is probably the biggest load of BS that I have read on any forum. This story to me sounds like it is made up to generate some sympathy from people who either purchased a puppy that they did not want, or purchased a puppy that they could not afford to care for and are now putting this back on the breeder. Let me be very clear here. I know Carol and Jim, I purchased a puppy from them and that puppy was nothing but healthy, well cared for, and even my vet in California commented on how healthy the puppy was.
I have no idea what the motive was for this couple to slander a very reputable breeder, but I must say that if this were my business, I would be suing then for both libel and slander.
George
Some of my below comments will reference her other note on here as well....
Anyone that reads this woman's ( Cindy Lake) complaint that knows us, and knows how healthy our pups are, knows this is all untrue. I think that most folks can tell by her note that she is a bit confused and has no business with a puppy....THIS is the reason I wanted the puppy returned and refunded her FULLY, not because I feared there was anything wrong with the pup, quite the contrary...matter of fact he went to 2 different Vets after this, checked out totally healthy, and I have the paperwork to prove it, and I took him back to the Vet only to prove what I say, not that I feared him to be unhealthy. He did not go to 3 small children, he went to a good home otherwise, and how the heck would she know where he went anyway....the man that has him is very happy with him and I can provide that info as well.
When I saw how this woman was so unprepared for a puppy, even after the much info I sent her, and she had not even purchased his food, and ask me what to feed him when I took him to her, then I knew she was unprepared, as she had been on our waiting list for 2 months!
She was angry because she did not get the pup returned to her, we are particular with our placements and saw that she was not the good placement we had originally thought.
The pup did not have worms, he was tested twice again after this...where that so called worm came from who knows, because she did make the statement that her husband did not watch him while outdoors and he ingested some leaves and things, so who knows what that worm deal was all about...but the puppy was totally healthy....and we held him an additional 3 weeks after getting him back from her to make sure he did not contact anything while in her care for 3 days...we did not let the pup go immediately as she insinuates...
She also says we would not let her in our home....my Mother was very ill and she knew this, my Mother has since passed away this past week, but she was told this, and agreed to meet somewhere else instead, due to my situation...no one twisted her arm to make her meet me there. There are plenty of folks that have been in our home to get their pups, this was just a bad time at the time and she knew this as it was explained in detail to her, which I have the emails to prove.
She also said we were very rude when we met her to get the pup, we had never seen her husband before the day we met to take the pup back, so yes, we did not know who he was, but NO, we were not rude...very untrue statement!
I have all the paperwork that proves her lies, as well as copies of all Vet reports to prove this was a very healthy pup, if anyone would like to see them!
As far as her claiming we claimed to have sold to entertainers and such, I have the proof of that pudding as well....which is really *** for her to bring all that into it, it had nothing to do with anything.
I think anyone that would believe someone like this probably is quite gullable, so I wish you well on your search....but those of you that may question it, all you have to do is ask and I will provide proof!
And besides all this, the two folks that vouched on our behalf put their real names on here, so why couldn't she? Is there a reason you would not put your true identity on here if you are honest?
I just now saw this, so thank you Gary and Mrs Perkins for standing up for us, as I am sure many others would as well if they saw it.
Thanks....Carol Kienlen
My husband and I purchased not one but, two Carin's from Carol and Jim. I can absolutely say that who ever posted the complaint is more than confused!
The sweet, HEALTHY and loving Carins we purchased from Carol and Jim could not have cared. for any better. We went through an exstensive interviewing process by phone as we live in MA. Muddy was such a joy we purchased Etta four months later. We have healthy, happy and loyal pups and that is directly related to the care and affection they were given prior to going to their "forever home"
Please don't let someone's misguided complaint scare you from purchasing a pup from these caring and loving breeders.
Shame on the individual who posted the mis truth.
Jody and Terry