Nathaniel B Jdm

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It has been a consistent nightmare filled with broken commitments, repeated delays, and excessive billing

1.0
Cairns And Rabiola - It has been a consistent nightmare filled with broken commitments, repeated delays, and excessive billing
Updated by user Jul 30, 2020

*Tara Rabiola now operates under a new name Cairns Law LLC

Updated by user Jul 26, 2018

Tara Rabiola continues to file numerous "recommendations" regarding the same issues we have continuously dealt with, with no resolution. Not only are these recommendations useless, she states herself she cannot enforce any of the stipulations, but they are costing us a lot of time and money.

Every time she takes hours to write a recommendation she immediately charges us and a very large invoice is sent.

Just in the last three months, she has filed 3! What is worst is that she has even used false information in the recommendation which causes me to have our attorney go through all the legal steps to block the recommendation before being filed with the court.

Original review Jun 26, 2018
Attorney and Parent Coordinator, Tara Rabiola, was hired back in August 2016. I write this review nearly 2 years later as it has been a consistent nightmare filled with broken commitments, repeated delays, and excessive billing. While Parenting Coordination is supposed to be a form of dispute resolution for conflicted parents, our PC, Tara Rabiola, and her services have only added to this already difficult situation. From the beginning, her responsibilities as a Parent Coordinator took a backseat to all of her other matters, both personal and professional. This was evident in the long delays between emails, sometimes over 15 days and the constant need for me to reach out and check in on the status of issues that were supposed to be handled. I was usually met with the excuse that she would “be in court all day” and hadn’t gotten to it yet. In a similar, unprofessional manner, it was consistent and quite typical to receive emails weeks later and at all hours of the night, usually between 10:00 PM and 12:00 AM. From the beginning, it was believed her efforts were supposed to be for the betterment of the child, yet she delayed and missed appointments with his therapist and the school, which only hurt him and delayed resolutions to important time-sensitive issues. Once, the issues were raised by me, regarding having timely responses to important issues via email, I received an almost aggressive and reactionary response immediately. I was told, “ I do not believe you are in a position to demand a response time from me”.
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Loss:
$2000
Cons:
  • Broken commitments
  • Repeated delays
  • And excessive billing
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Comment
3

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